Lead nurture

Explained in plain English

Engaging and building relationships with leads to move them through the funnel.

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Lead nurture

definition in plain English

Lead nurture is the structured series of touch-points—emails, in-app messages, LinkedIn follow-ups, gated resources—that move a newly captured lead toward a sales conversation. Instead of handing every download straight to sales, marketing automation tools (HubSpot, ActiveCampaign, Customer.io, Pardot) deliver the right content, at the right cadence, until the prospect shows sales-ready intent. Think of it as a guided tour: each stop answers a common question, removes a doubt, or proves expertise, so by the time the visitor books a meeting they already trust your firm.

A typical B2B sequence might look like:

  1. Day 0: “Here’s your GDPR audit checklist.”
  2. Day 2: Case study—“How we cut audit prep by 60 % for SaaSCo.”
  3. Day 5: Invite to live Q&A on compliance pitfalls.
  4. Day 9: ROI calculator with pre-filled example.
  5. Day 12: Soft ask—“Ready for a 20-min discovery?”

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Why it matters

Keeps momentum alive after first contact

Most leads are curious but busy; without nudges they forget you. Automated touch-points drip value and pull them back before memory fades, turning one-off interest into recognition and, eventually, intent.

Educates multiple stakeholders asynchronously

B2B purchases involve finance, technical, and executive voices. A nurture flow can send ROI decks to CFOs, technical briefs to IT, and use-case videos to end-users—all from the same original form fill—so champions inside the target company win internal buy-in for you.

Signals true intent for efficient hand-off

When a lead opens three nurture emails and clicks the ROI calculator, HubSpot can add engagement points and flag the record as an MQL. Sales receives warmer prospects, reducing frustration and speeding pipeline velocity.

How to apply

Lead nurture

(with pitfalls & tips)

Plan the journey around buyer pain, not product features

List the top five objections your sales team hears (“Is it secure?”, “Will it integrate with X?”, “How fast is ROI?”). Map each objection to one asset: a security white-paper, integration walkthrough, or payback calculator. Your sequence then removes friction step-by-step rather than blasting generic hype.

Segment by firmographics and behaviour

Use automation rules:

If Company size > 200 and Role = “C-suite” → Send executive summary PDF.

If Lead clicks integration article → Branch into technical email series.

This keeps content hyper-relevant and lifts open and click rates. HubSpot workflow branches or ActiveCampaign “If/Else” blocks make segmentation low-code.

Set a cadence that respects attention

For high-value B2B offers, one email every two to three days feels helpful; daily messages feel spammy. Pause the sequence when the lead books a call or replies—nothing kills goodwill like an auto-email minutes after a live demo.

Blend channels for higher resonance

Email is the backbone, but add LinkedIn retargeting, in-app hints (for trial users), and calendar invites for webinars. HubSpot’s “Sequences” tool can trigger a LinkedIn task after an email open; Customer.io can fire Slack notifications to account owners when a prospect hits a pricing page.

Measure, learn, iterate

Metric Healthy starting benchmark
Email open rate 30 %–40 %
Click-through rate 4 %–8 %
MQL conversion (lead → MQL) 15 %+
Demo-booked from nurture 3 %–5 %

Review every 90 days: prune low-click emails, swap subject lines, split-test offers, and drop under-performing assets. Continual tweaking compounds results; a 10 % lift at each email doubles demos over a few quarters.

Practical B2B examples

  • Cyber-security MSP – 7-email sequence: breach-cost calculator → zero-trust explainer → case study → “Book architecture review.”
  • Creative agency – 5-step journey: portfolio video → brand audit worksheet → before/after teardown → discovery call invitation.
  • Accounting practice – Drip: cash-runway model → tax-credit FAQ → success story → webinar invite → “Schedule your credit check.”

Conclusion

Lead nurture turns cold form fills into warm, sales-ready conversations by delivering timely, problem-solving content. Map objections, segment smartly, respect cadence, and iteratively improve. The result: happier prospects, cleaner MQL hand-offs, and a marketing funnel that feeds sales predictable, high-intent opportunities.

Keep reading

Topic

Marketing funnel

Turn visitors into meetings by smoothing the path to book. Optimise forms, nurture flows, and scheduling so more prospects land on your calendar.

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Marketing funnel

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