B2B growth blog

My thinking on building growth machines, organised around six core topics that form my methodology. Each article connects theory to practice, showing not just what works, but why it works and how to adapt it to your context. Written for consultants and course creators who are serious about systematic growth.

B2B growth blog

Reduce time-to-book

Shorten the gap between first touch and booked meeting by removing friction at every step of the journey.

Track share of voice against competitors

Measure how visible you are relative to competitors in your category and set targets for increasing your share of attention.

Growth motions

Most B2B companies pick a growth motion by accident and wonder why scaling feels so hard. Learn how to deliberately choose between founder-led

Ad copy and extensions

Write search ads that earn the click by matching intent, and configure extensions that increase your ad real estate and click-through rate.

Build email templates and sequences

Write reusable templates with personalisation tokens. String them into multi-step sequences that mix automated emails with manual call and LinkedIn tasks.

Configure line items and pricing rules

Set up how products attach to deals: default quantities, discount rules, and recurring vs. one-time pricing. The structure that makes quoting fast and consistent.

Nurture to booking

Move warm leads toward a discovery call. Share case studies, answer objections, drop booking links at the right moment. Fast track for hot leads, slower for warm.

Improve your calls-to-action

Match CTA to segment readiness. Hot traffic wants "Book demo now", cold traffic wants "Get the guide". Asking for too much too soon kills conversion. Asking for too little from ready buyers wastes opportunities.

Cold outreach - value add

Start conversations with cold leads by leading with value instead of a meeting request.

Creative and design

Good creative gets clicks. Design tools help you produce professional visuals without waiting on designers for every asset.

Build quote templates

Design branded quote layouts with your logo, terms, and e-signature fields. Reps select a template, and the product library fills in the rest.

Brand kit

Upload your visual identity so every email, quote, and document that leaves HubSpot looks consistent. Set default colours, fonts, and logo placement once, then let templates do the work.

Set up ticket pipelines and routing

Configure ticket stages and routing rules so every customer issue gets to the right person without manual triage.

Schedule recurring interview rounds

Commit to at least two customer conversations a month so your understanding of the market stays current and your messaging stays sharp.

Communicate price changes

Plan and execute price increases with clear messaging and a thoughtful rollout that retains customers and positions the change positively.

Set up meeting scheduling

Create personal, round-robin, and group meeting links. Embed them in emails, signatures, and your website so prospects book without back-and-forth.

Users and permissions

Set up users with the right access levels before they start working in HubSpot. Understand how seats work, create teams that match your organisation, and configure permissions so people see what they need without accessing what they shouldn't.

Set compound targets for the next cycle

Translate your revenue goal into specific metric targets per engine so every team member knows their number for the coming quarter.

Analyse show rate trends

Track show rates over time and by lead source to identify which prospects are most likely to attend and where the drop-off happens.

For sales managers

Monitor your sales team's activities, track pipeline health across all reps, identify deals that need attention, and coach based on real data instead of gut feeling.

Build health scores

Define the properties that signal a healthy vs. at-risk customer (engagement, support tickets, NPS). Create a score HubSpot updates automatically.

Rebalance effort across engines

Compare where your team spends time against where the data shows the opportunity, then shift resources to close the gap.

Feed research into experiment backlog

Turn what you hear in interviews into ideas you can test across your copy, your ads, your content, and your product.

Often forgotten lead sources

Find leads leaking through gaps most companies ignore. Google Business, support emails, phone enquiries, and high-traffic pages without CTAs.

Build your marketing dashboard

Pick the right template, add reports that answer your weekly questions, and arrange everything so performance is visible in 30 seconds.

Compare growth approaches

See how Random Rick, Specialist Steve, and Solid Sarah compare side by side and why a structured system always wins.

How to conduct interviews

Bad interviews produce polite answers that confirm what you already believe. Good interviews surface uncomfortable truths that change your strategy. The difference is in how you ask.

Retargeting setup

Create retargeting audiences from website visitors, video viewers, and lead form openers so you stay visible to prospects already in your pipeline.

Configure invoices and subscriptions

Set up invoice templates, recurring billing for retainer clients, and automated payment reminders.

Customer success platforms

Churn happens when you're not paying attention. Success platforms surface at-risk accounts before it's too late to save them.

Ticket pipeline setup

Design your ticket pipeline stages, configure automated routing, and set up ticket properties so every support request is tracked and assigned.

How to build a content production workflow

Turn your organic-growth strategy into a production system. Track ideas, score by impact, move through workflow, and publish on time consistently.

Account setup for sales reps

Configure your personal workspace so HubSpot works for how you sell. Set working hours, notification preferences, connect your email and calendar, and set up snippets and templates you'll use daily.

Personalise pages by traffic source

Show different messaging or proof points depending on whether visitors come from search, ads, or social, so the page matches their expectations.

Identify the highest-leverage metric

Use the compound model to calculate which single metric improvement will generate the biggest revenue impact this quarter, so you focus where it matters most.

Design the marketing-to-sales handoff

Build the workflow that moves a lead to sales when they hit your threshold: lifecycle stage change, task creation, owner assignment, and notification.

How to protect your focus when everything competes for it

Deep work keeps getting interrupted by Slack, email, and quick questions. Practical steps to design an environment where your best hours go to your most important work.

Automation

Repetitive work is work that shouldn't require thinking. Automate the predictable stuff so your team focuses on problems that actually need human judgment.

Search campaign optimisation

Review search term reports, refine match types, test ad variations, and reallocate budget to the campaigns that drive qualified pipeline.

Monthly planning

Spreading effort across everything means making progress on nothing. Learn how to pick one metric to focus on each month, select initiatives that will actually move it, and create the conditions for step-change improvement rather than incremental tweaks. Walk away with a clear focus and a short list of initiatives that matter.

Forms and surveys

Every lead starts with a form submission. Good form tools balance conversion with data quality so you capture the right information.

Collaboration tools

Where your team communicates shapes how decisions get made. Good collaboration tools make information easy to find and keep conversations focused.

Dominate one channel before adding the next

Focus beats diversification. Scale one channel until it stops working efficiently, then add one more. Always have a backup channel started, but put 80% of effort into your primary channel.

Compound learnings across experiments

Build a knowledge base from past experiments so new tests build on proven insights instead of starting from scratch every time.

Marketing reporting

Build dashboards that show traffic sources and attribution, track lead generation metrics, monitor funnel progression, and measure campaign performance and ROI.

Campaign Manager setup

Set up your LinkedIn Campaign Manager account, connect your company page, install the Insight Tag, and configure conversion tracking.

Pipeline design

Customise deal stages to match your actual sales process, configure win and loss reasons that help you identify patterns, and set deal probability by stage so forecasting reflects reality.

Project handover

Summary of what was built, documentation of all configurations, recommendations for next steps, and transfer of all assets.

Positioning

Your prospects compare you to alternatives whether you like it or not. Control that comparison by deliberately choosing your category and articulating why you win against the options they are already considering.

A/B test ad formats systematically

Compare image, video, carousel, and text formats across segments to find which earns the most clicks from each audience.

When to post on LinkedIn for maximum reach

Stop leaving reach to chance with random timing. Use a pre-posting checklist, well-timed publishing, and first-hour engagement to multiply impressions.

CRM platforms

Your CRM is the single source of truth for every deal. The right one keeps your pipeline visible and your follow-ups from slipping.

Monthly review

Most teams look at dashboards without knowing what to do with the numbers. Learn how to diagnose what actually happened, separate signal from noise, and make course-corrections while there's still time to recover. Turn data into decisions instead of just reporting.

Reprioritise backlog by impact and effort

Re-score your experiment backlog each quarter using updated data so you always run the highest-leverage tests first.

LinkedIn ad reporting and optimisation

Review campaign performance by audience segment, test creative variations, and shift budget toward the combinations that generate pipeline.

How to build your target lead list

Find and qualify leads with precision so you can spend less time prospecting. Focus more time on closing actual conversations that matter.

Run monthly creative refreshes

Replace fatigued ads before performance drops by keeping a rotation calendar and a pipeline of fresh creative ready to go.

Test above-the-fold variants

Experiment with headline, subhead, and hero image combinations to find what keeps visitors on the page past the first screen.

Review pricing against market quarterly

Benchmark your pricing against competitors and market rates each quarter to make sure you are positioned where you want to be.

How to set goals and run 12-week sprints

You can train for a half marathon in 12 weeks. You can launch a product, land five clients, or completely redesign a process. But you have to start now. A sprint system that creates urgency and visibility.

How to monitor customer health

Track engagement, usage, and sentiment to identify at-risk customers before they churn so you can intervene early with targeted outreach.

Measure price sensitivity

Understand how much your customers are willing to pay so you can price with confidence.

Review open and click rates monthly

Check how each email in your sequences is performing so you can identify the ones that need rewriting or replacing.

How to warm up your LinkedIn profile

Boost LinkedIn reach in the week before you post. Warm the algorithm with daily chats, meaningful comments, a cleaner network, and new recommendations.

Automate risk escalation

Build workflows triggered by health score drops: internal alerts, outreach tasks, manager escalation. Catch problems before customers leave.

Sales engagement

Outreach at scale requires sequences and tracking. Engagement platforms help you follow up consistently without losing the personal touch.

A/B test form fields and placement

Run experiments on field count, layout, and page position to find the form configuration that gets the most completions.

How to structure cross-sell offers

Identify complementary products or services that solve related problems and present them at the right moment in the customer journey.

Landing page builders

Campaign pages need to go live fast. Dedicated builders let you launch and test without touching your main website.

How to write an about page that builds trust

Tell your story in a way that establishes expertise, demonstrates values, and shows why buyers should choose you over competitors in the market.

Setting up experiments

A winning test means nothing if the setup was flawed. Learn how to configure experiments properly in VWO, ad platforms, and email tools so your results are actually valid.

Improve your hooks

The first line determines whether anyone reads your ad. Test different hook types (questions, stats, pain statements, outcome promises) to find what stops the scroll for each segment.

Set up e-signatures and contracts

Configure digital signing tools and contract templates that make the legal step fast and painless for both sides.

For heads of growth

See the full funnel from first touch to closed revenue, identify where leads leak between marketing and sales, and track the metrics that connect activity to outcomes.

Reconnect dormant connections

Revive your existing LinkedIn network and surface opportunities hidden in connections you've ignored.

How to choose proposal software

Compare PandaDoc, Proposify, and other tools based on your sales complexity, CRM integration needs, and pricing workflow requirements.

Optimise existing pages for mobile and message match

60%+ of traffic is mobile. If your page isn't optimised for small screens, you're losing half your visitors. Also ensure your ad promise matches the landing page headline exactly.

Refine scoring criteria

Update your qualification criteria based on which discovery calls actually turned into closed deals over the last quarter.

Build your deal pipeline

Map your sales process into stages with probabilities. Add conditional properties so reps capture the right information at every step.

Build campaigns around belief gaps

Once you know what each segment doubts, you can create messages and proof that close those specific gaps. This chapter shows you how to match segments to channels, write segment-specific messages, and measure which belief gaps you're actually closing.

Post-booking confirmation flow

Automate what happens between booking and the meeting itself so prospects show up prepared and excited rather than forgetting they booked.

Build the sales-to-delivery handoff

Design the internal handoff from sales to delivery so customers experience a smooth transition and nothing gets lost along the way.

Improve follow-up after sending

Build a consistent follow-up rhythm for sent proposals so deals do not go cold while you wait for a response.

Why shiny objects kill growth

Random tactics scatter your focus and burn you out. Systems compound effort into sustainable growth. See why working without structure leads to chaos.

How to time expansion offers

Present upsells and cross-sells at renewal periods, usage milestones, and moments when customers naturally need more from your solution.

Re-engagement

Wake up cold leads who went quiet. Try a new angle, share fresh content, or ask directly if they are still interested. Remove after 3-4 touches with no response.

SEO and content

Organic traffic compounds over time but only if you're targeting the right keywords. These tools show you what to create and how to rank.

Community platforms

Your best customers want to connect with each other. Community tools create spaces where users help users and loyalty grows.

Design the call flow

Map the discovery call from opening to next steps so every conversation follows a consistent path that builds toward a clear outcome.

Weekly data review

Learn which numbers to check each week, how to spot early warning signs, and what to escalate before small problems become big misses.

How to run qualitative research

Use heatmaps, recordings, and survey data to uncover friction. Discover confusion and blockers that hurt your conversion rates and user experience.

Pressure-test ICP against real data

Compare your ideal customer profile to last quarter's closed deals to find gaps between who you think you are selling to and who actually buys.

Knowledge base setup

Create a self-service knowledge base with categories, articles, and search so customers can solve common problems without contacting support.

How to promote content for organic reach

Launch your repurposed assets with a step-by-step plan. Time email blasts, social drops, community posts, and engage for 60 minutes per launch.

Define your pricing structure

Choose between hourly, project, retainer, and value-based models based on your service type, market, and growth goals.

New connection - inbound

Convert people who reached out to you into qualified conversations while their interest is still warm.

Creating strong hypotheses

Most experiments fail before they start because the hypothesis is vague or untestable. Learn how to write hypotheses that are specific enough to prove or disprove and tied to metrics that matter.

Project management

Your system for tracking work determines how your team operates. The right tool makes priorities visible and keeps everyone moving without endless status updates.

Reallocate budget based on CAC by channel

Shift your spend toward channels with the lowest cost per acquisition and away from those producing diminishing returns.

Lead scoring

Configure scoring criteria that balance demographic fit with behavioural engagement, implement point values for actions that predict conversions, and create score-based workflow triggers that route hot leads immediately.

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