B2B growth blog

My thinking on building growth machines, organised around six core topics that form my methodology. Each article connects theory to practice, showing not just what works, but why it works and how to adapt it to your context. Written for consultants and course creators who are serious about systematic growth.

B2B growth blog

Collaboration tools

Where your team communicates shapes how decisions get made. Good collaboration tools make information easy to find and keep conversations focused.

Analytics and tracking

You can't improve what you don't measure. Tracking tools show you where visitors come from, what they do, and where you lose them.

How to run weekly Firebreaks

Use a weekly Firebreak to close open loops and reset. Start next week clear and focused by clearing, reflecting, and planning systematically.

How to double revenue without doubling the work

Small improvements across 12 metrics multiply into exponential growth. Learn how engines connect, why improvements compound, and where leverage lives.

New connection - inbound

Convert people who reached out to you into qualified conversations while their interest is still warm.

How to track key conversion events

Set up conversion tracking for real business actions. Track meetings booked, sign-ups completed, key pages visited, and payments made.

AI tools

AI handles research, drafts, and analysis in minutes instead of hours. The right tools multiply your output without adding headcount or complexity.

Automation

Repetitive work is work that shouldn't require thinking. Automate the predictable stuff so your team focuses on problems that actually need human judgment.

Lead scoring

Configure scoring criteria that balance demographic fit with behavioural engagement, implement point values for actions that predict conversions, and create score-based workflow triggers that route hot leads immediately.

Advertising platforms

Paid channels let you reach your audience immediately. The right platform depends on where your buyers spend their attention.

How to build your target lead list

Find and qualify leads with precision so you can spend less time prospecting. Focus more time on closing actual conversations that matter.

How to structure cross-sell offers

Identify complementary products or services that solve related problems and present them at the right moment in the customer journey.

How to build a content production workflow

Turn your organic-growth strategy into a production system. Track ideas, score by impact, move through workflow, and publish on time consistently.

Sales engagement

Outreach at scale requires sequences and tracking. Engagement platforms help you follow up consistently without losing the personal touch.

How to write cold emails that get replies

Write cold emails that get replies with clear value and no fluff. Learn frameworks for subject lines, openers, relevance, proof, and CTAs.

How to create high-quality content

Write content that educates, engages, and converts with clear transformation. Create for one reader with proof, optimise for search, drive qualified traffic.

Nurture to booking

Move warm leads toward a discovery call. Share case studies, answer objections, drop booking links at the right moment. Fast track for hot leads, slower for warm.

How to warm up your LinkedIn profile

Boost LinkedIn reach in the week before you post. Warm the algorithm with daily chats, meaningful comments, a cleaner network, and new recommendations.

Weekly scorecard

Monthly is too slow to catch problems before they become misses. Learn how to run a 60-minute weekly rhythm where each person reports their metric, surfaces issues early, and leaves with clear actions. Stop being surprised at month-end and start fixing problems in week one.

Warm lead - request the call

Get qualified leads to book a meeting when they've shown interest but haven't taken the next step.

Users and permissions

Set up users with the right access levels before they start working in HubSpot. Understand how seats work, create teams that match your organisation, and configure permissions so people see what they need without accessing what they shouldn't.

Create reusable templates

Proposal templates speed up sales. Use PandaDoc or DocuSign to create master templates with merge fields, pricing tables, e-signature and approval workflows.

Monthly review

Most teams look at dashboards without knowing what to do with the numbers. Learn how to diagnose what actually happened, separate signal from noise, and make course-corrections while there's still time to recover. Turn data into decisions instead of just reporting.

Identify where customers split into different paths

Not everyone moves through awareness the same way. Some people believe training works but doubt online training. Others believe online training works but doubt your approach. These splits create your segments.

How to promote content for organic reach

Launch your repurposed assets with a step-by-step plan. Time email blasts, social drops, community posts, and engage for 60 minutes per launch.

Quarterly planning

Annual goals mean nothing without quarterly targets that break them down. Learn how to work backwards from revenue through conversion steps and set the assumptions your team will execute against. By the end of this chapter, you'll have a model that turns ambition into arithmetic and gives every team a number they own.

Forms that convert

Place forms where intent is highest. Choose fields that balance data quality against conversion rate. Make every form work harder.

Re-engage stale lead

Bring cold leads back to life when they've stopped responding to your messages.

For sales managers

Monitor your sales team's activities, track pipeline health across all reps, identify deals that need attention, and coach based on real data instead of gut feeling.

Social media management

Consistency on social takes time you don't have. Management tools help you stay visible without living inside the platforms.

How compound growth beats hard work

Sarah runs fewer experiments but wins anyway. She aligns 12 metrics across 4 engines. See how systematic leverage creates exponential results.

Post-meeting nurture

Keep deals moving forward when prospects need time to think or consult their team.

Feedback and NPS

Happy customers don't always tell you and unhappy ones often don't either. Feedback tools capture sentiment so you know where you stand.

ICP and persona

Vague targeting wastes budget and confuses your team. Get specific about which companies to pursue and who within them actually makes buying decisions so every growth activity has a clear target.

Landing page builders

Campaign pages need to go live fast. Dedicated builders let you launch and test without touching your main website.

Project management

Your system for tracking work determines how your team operates. The right tool makes priorities visible and keeps everyone moving without endless status updates.

For heads of growth

See the full funnel from first touch to closed revenue, identify where leads leak between marketing and sales, and track the metrics that connect activity to outcomes.

How to recruit participants

Getting busy people to give you thirty minutes is harder than it sounds. Use the right channels and messages to fill your interview calendar without begging or burning goodwill.

Often forgotten lead sources

Find leads leaking through gaps most companies ignore. Google Business, support emails, phone enquiries, and high-traffic pages without CTAs.

How to design renewal processes

Make renewing frictionless and proactive so customers don't have to think about it whilst you spot risks early enough to address them.

Account setup for sales reps

Configure your personal workspace so HubSpot works for how you sell. Set working hours, notification preferences, connect your email and calendar, and set up snippets and templates you'll use daily.

Building your backlog

Random testing wastes time and teaches you nothing. Learn how to collect experiment ideas systematically and prioritise them based on potential impact so you always know what to run next.

Map the customer journey and required beliefs

Every purchase requires customers to believe certain things are true. They need to believe the problem exists, that a solution works, that you're the right choice, and that buying now makes sense. Different people get stuck at different stages.

How to time expansion offers

Present upsells and cross-sells at renewal periods, usage milestones, and moments when customers naturally need more from your solution.

SEO and content

Organic traffic compounds over time but only if you're targeting the right keywords. These tools show you what to create and how to rank.

How to write an about page that builds trust

Tell your story in a way that establishes expertise, demonstrates values, and shows why buyers should choose you over competitors in the market.

Pop-ups and remarketing

Capture visitors before they leave with exit intent, scroll triggers, and timed pop-ups. Use LinkedIn and Meta lead forms to recapture those who did not convert.

Documentation

Knowledge that's written down compounds. Document your processes and decisions so your team builds on what's already been figured out.

Calculate how many leads you need and what you can afford

Work backwards from revenue to figure out how much traffic you actually need, then calculate the maximum you can spend per lead whilst staying profitable. This tells you which channels are even possible before you waste budget testing everything.

Why traffic experts hit a plateau

Deep channel expertise doubles revenue but still hits a ceiling. Mastering one engine isn't enough. See why system thinking beats specialisation.

Marketing automation

Leads need nurturing but you can't email everyone manually. Automation sends the right message at the right time based on behaviour.

How to design upsell paths

Create clear progression from entry tier to premium offering so customers see the natural next step as they grow and need more value.

Improve your visuals

Images and videos determine whether ads get noticed in feed. Test formats systematically: single images versus carousels versus videos, and match visual type to segment and awareness stage.

Onboarding and adoption

Customers who don't adopt don't renew. Onboarding tools guide new users to value before they lose interest.

How to decide what to track

Track what matters for growth decisions. Map key conversions, name events with clear conventions, and document tracking specifications.

How to plan your week like a pro

Manage your time like your ad budget. Get the highest ROI from your hours with personal audits, ideal-week calendars, and timeboxing.

How to plan your LinkedIn content calendar

Stop scrambling for ideas the night before you post. Set up a simple Notion calendar, balance value and sales, and stay three weeks ahead consistently.

Monthly planning

Spreading effort across everything means making progress on nothing. Learn how to pick one metric to focus on each month, select initiatives that will actually move it, and create the conditions for step-change improvement rather than incremental tweaks. Walk away with a clear focus and a short list of initiatives that matter.

How to build customer feedback loops

Create systematic processes to gather customer input, surface issues early, and act on feedback before problems become churn events.

How to manage tasks with clarity

Create a trusted task system so you never forget anything. Always know what to work on next with capture, prioritisation, and timeboxing.

Positioning

Your prospects compare you to alternatives whether you like it or not. Control that comparison by deliberately choosing your category and articulating why you win against the options they are already considering.

How to run qualitative research

Use heatmaps, recordings, and survey data to uncover friction. Discover confusion and blockers that hurt your conversion rates and user experience.

Unit economics targets

Growth without guardrails burns cash. Set the CAC to LTV ratio and payback period that determines how aggressively you can scale and what constraints your growth engines need to operate within.

CRM platforms

Your CRM is the single source of truth for every deal. The right one keeps your pipeline visible and your follow-ups from slipping.

Improve your calls-to-action

Match CTA to segment readiness. Hot traffic wants "Book demo now", cold traffic wants "Get the guide". Asking for too much too soon kills conversion. Asking for too little from ready buyers wastes opportunities.

Marketing reporting

Build dashboards that show traffic sources and attribution, track lead generation metrics, monitor funnel progression, and measure campaign performance and ROI.

Meeting notes

The value of a meeting lives in what happens afterwards. Capture decisions and action items so every conversation moves work forward.

Meeting setup

Choose meeting types, set durations and buffers, place links where intent is highest. Make booking frictionless so ready leads do not drop off.

Analysing and acting on results

Statistical significance is just the beginning. Learn how to interpret results correctly, avoid false positives, and turn winning experiments into permanent improvements across your growth engines.

How to build proposal templates

Design proposal frameworks with clear scope, pricing options, and acceptance workflows that guide buyers toward decisions without confusion.

Dominate one channel before adding the next

Focus beats diversification. Scale one channel until it stops working efficiently, then add one more. Always have a backup channel started, but put 80% of effort into your primary channel.

Turning insights into action

A folder full of interview notes is worthless if nothing changes. Learn how to spot patterns across conversations and translate what you heard into concrete updates to your ICP and positioning.

Lead magnets that work

Match your offer to where prospects are in their buying journey. Problem aware, solution aware, and product aware buyers need different things.

No-show reschedule

Recover missed meetings without burning the relationship or sounding frustrated.

How to design multi-touch sequences

Structure your campaign across multiple touchpoints using email, LinkedIn, or both channels for maximum reach and response rates.

Start right, work left through the awareness stages

The hottest traffic (people comparing you to competitors) is expensive but easiest to convert. Start there, dominate it, then work backwards to warmer traffic, then cold traffic as you hit channel limits.

Prospecting

Find and verify contact data, enrich leads with company information, and build targeted lists for outreach.

Test systematically and apply learnings

A/B test one element at a time on highest-traffic pages. Start with headlines (biggest impact), then proof, then CTA. Apply winning patterns across similar pages without re-testing everything.

Lifecycle stages

Define the stages a contact moves through from subscriber to customer, map the exact handover points where marketing passes leads to sales, and configure automation that updates lifecycle stages without manual work.

Proposals and contracts

Deals stall when paperwork is slow. Proposal tools help you send professional documents and get signatures without the back and forth.

Visitor identification

See which companies visit your website, even if they don't fill out a form. Prioritise outreach based on buying signals.

Reconnect dormant connections

Revive your existing LinkedIn network and surface opportunities hidden in connections you've ignored.

Brand kit

Upload your visual identity so every email, quote, and document that leaves HubSpot looks consistent. Set default colours, fonts, and logo placement once, then let templates do the work.

How to set up cold outreach tools

Lock in domain, DNS, inbox warm-up, and sending volumes before writing a single email. Protect deliverability from day one with proper setup.

How to optimise cold email campaigns

Optimise your outreach by measuring what matters. Track opens, replies, and conversions, then diagnose and fix drop-offs systematically.

Creative and design

Good creative gets clicks. Design tools help you produce professional visuals without waiting on designers for every asset.

Confirmation and reminders

Send confirmation immediately with what to expect. Remind at 24 hours and 1 hour. Each touchpoint reduces no-shows.

Build segment-specific pages only where volume justifies it

Calculate which segments need dedicated pages based on traffic volume and message distance. If belief gaps are close, segments can share pages. If gaps are large and volume is high, build separate pages.

Growth motions

Most B2B companies pick a growth motion by accident and wonder why scaling feels so hard. Learn how to deliberately choose between founder-led

How to prevent and reduce churn

Identify churn patterns, build early warning systems, and create win-back campaigns for customers considering leaving to salvage relationships.

How to set up compound growth

Install tracking infrastructure that shows which metrics drive revenue. Build your scorecard and launch your first cycle with the right foundation.

Build campaigns around belief gaps

Once you know what each segment doubts, you can create messages and proof that close those specific gaps. This chapter shows you how to match segments to channels, write segment-specific messages, and measure which belief gaps you're actually closing.

The Growth OS (Operating system) explained

If you're joining a team that runs this operating system, you need to understand how it works without reading every chapter. This is the short version: what to expect from each cadence, how decisions get made, and how to contribute from day one.

How to track proposal performance

Monitor which sections get read, how long prospects spend reviewing, and which pricing options convert best so you can optimise proposals.

Re-engagement

Wake up cold leads who went quiet. Try a new angle, share fresh content, or ask directly if they are still interested. Remove after 3-4 touches with no response.

How to write engaging LinkedIn posts

Likes mean nothing if they don't convert into business. Break down winning formats, hooks, and structures that attract your ideal buyer and drive action.

Lists and segmentation

Build active lists that update automatically as contacts meet criteria, create segmentation rules based on behaviour and attributes, and set up list hygiene automation that removes inactive or unqualified contacts.

How to optimise content for SEO and AI

Turn high-quality articles into discoverable assets. Craft title tags, schema, internal links, add llms.txt, fix speed, and rank in search and AI.

VoIP and calling

Make and receive calls directly from your CRM, automatically log conversations, and record calls for training and compliance.

Subscription and billing

Revenue leaks through failed payments and messy upgrades. Billing tools handle the complexity so you collect what you've earned.

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