B2B growth blog

My thinking on building growth machines, organised around six core topics that form my methodology. Each article connects theory to practice, showing not just what works, but why it works and how to adapt it to your context. Written for consultants and course creators who are serious about systematic growth.

B2B growth blog

How to track proposal performance

Monitor which sections get read, how long prospects spend reviewing, and which pricing options convert best so you can optimise proposals.

How to conduct interviews

Bad interviews produce polite answers that confirm what you already believe. Good interviews surface uncomfortable truths that change your strategy. The difference is in how you ask.

Reconnect dormant connections

Revive your existing LinkedIn network and surface opportunities hidden in connections you've ignored.

Monthly planning

Spreading effort across everything means making progress on nothing. Learn how to pick one metric to focus on each month, select initiatives that will actually move it, and create the conditions for step-change improvement rather than incremental tweaks. Walk away with a clear focus and a short list of initiatives that matter.

How to define your SEO content strategy

Set a traffic goal, group keywords by intent, and build a strategic content pillar map that scales with clear launch plans ready to execute.

Update unit economics with actuals

Replace your original assumptions with real revenue data and recalculate whether your growth model is financially sustainable.

How to prevent and reduce churn

Identify churn patterns, build early warning systems, and create win-back campaigns for customers considering leaving to salvage relationships.

How to write an about page that builds trust

Tell your story in a way that establishes expertise, demonstrates values, and shows why buyers should choose you over competitors in the market.

Set up e-signatures and contracts

Configure digital signing tools and contract templates that make the legal step fast and painless for both sides.

Identify untapped accounts

Audit your customer base for accounts that should be expanding but are not, and build targeted plans to unlock their potential.

Analyse click-through by audience segment

Break down click-through rates by segment to discover which audiences respond best and where your creative needs reworking.

Positioning

Your prospects compare you to alternatives whether you like it or not. Control that comparison by deliberately choosing your category and articulating why you win against the options they are already considering.

Audience building and matched audiences

Build targeting audiences using job title, company size, and industry filters, and set up matched audiences from your CRM and website visitors.

Create custom and attribution reports

Combine multiple data sources to answer the questions defaults can't. Funnel reports and attribution reports that show where revenue actually comes from.

Reprioritise backlog by impact and effort

Re-score your experiment backlog each quarter using updated data so you always run the highest-leverage tests first.

Meeting notes

The value of a meeting lives in what happens afterwards. Capture decisions and action items so every conversation moves work forward.

New connection - inbound

Convert people who reached out to you into qualified conversations while their interest is still warm.

The Growth OS (Operating system) explained

If you're joining a team that runs this operating system, you need to understand how it works without reading every chapter. This is the short version: what to expect from each cadence, how decisions get made, and how to contribute from day one.

Create reusable templates

Proposal templates speed up sales. Use PandaDoc or DocuSign to create master templates with merge fields, pricing tables, e-signature and approval workflows.

Test pricing presentation formats

Experiment with how you display pricing, including tiered options, monthly versus annual, and anchoring techniques, to see what converts best.

Subscription and billing

Revenue leaks through failed payments and messy upgrades. Billing tools handle the complexity so you collect what you've earned.

How to install Tag Manager and GA4

Install Google Tag Manager and Google Analytics 4 correctly. Get the right foundations in place before tracking any events or conversions.

Live chat and chatbots

Engage website visitors in real-time, qualify leads automatically, and route conversations to the right team member.

Prospecting

Find and verify contact data, enrich leads with company information, and build targeted lists for outreach.

Test packaging variations

Find the combination of features and pricing tiers that makes choosing your product feel obvious.

Project handover

Summary of what was built, documentation of all configurations, recommendations for next steps, and transfer of all assets.

Set up marketing contacts

Define which contacts count as marketing contacts (and which don't). This controls your billing and who receives campaigns.

Set up your product library

Create your products and services with consistent pricing, billing frequency, and descriptions so every quote your team sends uses the same catalogue.

Review closing techniques

Evaluate which closing approaches your team uses, measure their effectiveness, and refine what works for your market.

CRM platforms

Your CRM is the single source of truth for every deal. The right one keeps your pipeline visible and your follow-ups from slipping.

Track expansion revenue monthly

Monitor expansion MRR as a standalone metric, identify which accounts are growing fastest, and spot trends early.

Quotes and proposals

Build quote templates, configure approval workflows, and set up countersigning so your sales team can send professional quotes from HubSpot.

Design your quote templates

Build reusable quote and proposal templates with your branding, default sections, personalisation tokens, and terms so every quote looks professional without starting from scratch.

How to build a content production workflow

Turn your organic-growth strategy into a production system. Track ideas, score by impact, move through workflow, and publish on time consistently.

Progress review

Mid-project checkpoint to review what's been delivered, adjust scope if needed, and confirm priorities for the remaining weeks.

Configure lifecycle stage transitions

Automate the contact lifecycle from customer through onboarding, active, and renewal so the CRM always reflects where someone is in the journey.

How to double revenue without doubling the work

Small improvements across 12 metrics multiply into exponential growth. Learn how engines connect, why improvements compound, and where leverage lives.

How to write cold emails that get replies

Write cold emails that get replies with clear value and no fluff. Learn frameworks for subject lines, openers, relevance, proof, and CTAs.

VoIP and calling

Make and receive calls directly from your CRM, automatically log conversations, and record calls for training and compliance.

How to get more out of every meeting

Most meetings are too long because they mix brainstorming and decisions with information sharing. A framework for fewer, shorter, better meetings that actually produce outcomes.

How to close your week and improve your system

Every week creates clutter: loose tasks, unanswered messages, and half-finished thoughts. A Friday firebreak ritual to clear the decks, score your progress, and set up next week.

Lead routing

Set up notification workflows that alert your team when leads take important actions, configure lead assignment automation that distributes leads fairly, and create data quality workflows that keep your database clean.

Reduce time from proposal to close

Identify and remove the bottlenecks between sending a proposal and getting the signature so deals close faster.

Build segment-specific pages only where volume justifies it

Calculate which segments need dedicated pages based on traffic volume and message distance. If belief gaps are close, segments can share pages. If gaps are large and volume is high, build separate pages.

How to create high-quality content

Write content that educates, engages, and converts with clear transformation. Create for one reader with proof, optimise for search, drive qualified traffic.

How to set goals and run 12-week sprints

You can train for a half marathon in 12 weeks. You can launch a product, land five clients, or completely redesign a process. But you have to start now. A sprint system that creates urgency and visibility.

Automation

Repetitive work is work that shouldn't require thinking. Automate the predictable stuff so your team focuses on problems that actually need human judgment.

Design the sales-to-service handoff

Build the closed-won workflow: create a ticket, assign the onboarding owner, notify the service team, and set the first task. The bridge between pipeline and retention.

Account foundations

Configure the core settings that affect everything else in HubSpot: timezone, currency, and default properties. Then connect your website and advertising platforms so data starts flowing into your CRM from day one.

How to build customer feedback loops

Create systematic processes to gather customer input, surface issues early, and act on feedback before problems become churn events.

Connect your email sending domain

Authenticate your domain for marketing emails. Without this, emails land in spam and you can't send at scale.

A/B test form fields and placement

Run experiments on field count, layout, and page position to find the form configuration that gets the most completions.

Scale winning channels

Apply a structured approach to scaling what works: do more of it, make it better, then add new variations to extend your reach.

Refresh lead magnets quarterly

Review download rates and lead quality each quarter, then update or replace offers that have gone stale.

Add new content to sequences

Keep your nurture flows fresh by adding new case studies, articles, and insights as you publish them, so contacts always receive relevant material.

How to promote content for organic reach

Launch your repurposed assets with a step-by-step plan. Time email blasts, social drops, community posts, and engage for 60 minutes per launch.

Improve your hooks

The first line determines whether anyone reads your ad. Test different hook types (questions, stats, pain statements, outcome promises) to find what stops the scroll for each segment.

Advertising platforms

Paid channels let you reach your audience immediately. The right platform depends on where your buyers spend their attention.

Connect your tools

Link your email inbox, calendar, and key integrations (Slack, Google Workspace, accounting). One-time setup that makes everything downstream work.

Raise prices strategically

Increase your prices without losing customers by communicating more value first.

Knowledge base setup

Create a self-service knowledge base with categories, articles, and search so customers can solve common problems without contacting support.

Create and send quotes

Walk through the full quoting process: associate a deal, choose a template, add line items, customise sections, review, and share the quote as a link, email, or PDF.

Revisit positioning as market shifts

Check whether your positioning still differentiates you from competitors and resonates with how buyers think about their problem today.

Forms and surveys

Every lead starts with a form submission. Good form tools balance conversion with data quality so you capture the right information.

How to build reports in GA4

Build useful GA4 reports once your events are tracked. Understand what's working with funnels, segmentation, and automated reporting.

Campaign structure and account setup

Set up your Google Ads account, define your campaign structure, and organise ad groups so every euro is traceable to a business outcome.

Configure calling

Register your number or generate a HubSpot number. Enable call recording and live transcription so every conversation is logged and searchable.

Scale winning experiments across channels

Take validated wins from one channel and systematically test whether they work in others to multiply the impact of what already works.

Analytics and tracking

You can't improve what you don't measure. Tracking tools show you where visitors come from, what they do, and where you lose them.

How to design your outreach strategy

Map the right prospects, message, and channels before sending a single email. Make every touch land in the inbox of someone ready to talk.

Map the customer journey and required beliefs

Every purchase requires customers to believe certain things are true. They need to believe the problem exists, that a solution works, that you're the right choice, and that buying now makes sense. Different people get stuck at different stages.

Optimise scheduling page conversion

Improve the booking page itself with fewer steps, a clearer value proposition, and social proof so more visitors actually schedule.

Social media management

Consistency on social takes time you don't have. Management tools help you stay visible without living inside the platforms.

Build default reports

Use HubSpot's pre-built reports for email, landing pages, forms, social, and ads. Know what's working without building anything from scratch.

How to optimise content for SEO and AI

Turn high-quality articles into discoverable assets. Craft title tags, schema, internal links, add llms.txt, fix speed, and rank in search and AI.

Personalise pages by traffic source

Show different messaging or proof points depending on whether visitors come from search, ads, or social, so the page matches their expectations.

Improve page speed and mobile experience

Find and fix the technical issues that slow your pages down and frustrate mobile visitors, so fewer people leave before they see your offer.

Feed research into experiment backlog

Turn what you hear in interviews into ideas you can test across your copy, your ads, your content, and your product.

Proposal follow-up

Close deals faster by staying top of mind while your proposal sits in their inbox.

How compound growth beats hard work

Sarah runs fewer experiments but wins anyway. She aligns 12 metrics across 4 engines. See how systematic leverage creates exponential results.

Review call recordings monthly

Listen to discovery calls systematically to identify what works, what does not, and where your team can improve.

Improve discovery-to-qualified ratio

Find out why qualified meetings sometimes do not convert and close the gaps in your discovery process.

Monitor adoption and data quality

Track which team members are using the CRM correctly and where data quality is slipping so you can coach and intervene early.

How to process inboxes without them controlling your day

Professionals spend 28% of their workweek on email. A processing system based on Getting Things Done so you clear your inbox in minutes and respond in order of importance, not arrival.

Review your 12-metric scorecard

Pull your numbers from the last cycle, compare them against targets, and see which metrics moved and which ones stalled. You will leave with a clear picture of where you stand.

Reallocate budget based on CAC by channel

Shift your spend toward channels with the lowest cost per acquisition and away from those producing diminishing returns.

Service reporting

Build dashboards that track ticket volume, resolution time, SLA compliance, and customer satisfaction so you can spot service issues early.

Communicate price changes

Plan and execute price increases with clear messaging and a thoughtful rollout that retains customers and positions the change positively.

Track share of voice against competitors

Measure how visible you are relative to competitors in your category and set targets for increasing your share of attention.

Unit economics targets

Growth without guardrails burns cash. Set the CAC to LTV ratio and payback period that determines how aggressively you can scale and what constraints your growth engines need to operate within.

Automate risk escalation

Build workflows triggered by health score drops: internal alerts, outreach tasks, manager escalation. Catch problems before customers leave.

Run monthly creative refreshes

Replace fatigued ads before performance drops by keeping a rotation calendar and a pipeline of fresh creative ready to go.

Post-meeting nurture

Keep deals moving forward when prospects need time to think or consult their team.

Products and price book setup

Create your product catalogue, define pricing tiers, and configure line items so quotes and invoices pull accurate data automatically.

How to structure cross-sell offers

Identify complementary products or services that solve related problems and present them at the right moment in the customer journey.

Automate deal stages

Add mini-workflows to pipeline stages: assign owners, create tasks, notify leadership on high-value deals, flag stale deals.

Improve expansion pitch conversion

Analyse which expansion offers get accepted and which get rejected, then adjust your approach based on the patterns.

Build health scores

Define the properties that signal a healthy vs. at-risk customer (engagement, support tickets, NPS). Create a score HubSpot updates automatically.

Creative and design

Good creative gets clicks. Design tools help you produce professional visuals without waiting on designers for every asset.

Website CMS

Build and manage your website content. Choose a platform that balances flexibility, ease of use, and integration with your growth stack.

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