B2B growth blog

My thinking on building growth machines, organised around six core topics that form my methodology. Each article connects theory to practice, showing not just what works, but why it works and how to adapt it to your context. Written for consultants and course creators who are serious about systematic growth.

B2B growth blog

Lists and segmentation

Build active lists that update automatically as contacts meet criteria, create segmentation rules based on behaviour and attributes, and set up list hygiene automation that removes inactive or unqualified contacts.

Create your custom properties

Define the fields your business actually needs on contacts, companies, and deals. Understand why the same-looking property on a contact and a company are separate objects with separate data.

How to plan your LinkedIn content calendar

Stop scrambling for ideas the night before you post. Set up a simple Notion calendar, balance value and sales, and stay three weeks ahead consistently.

A/B test ad formats systematically

Compare image, video, carousel, and text formats across segments to find which earns the most clicks from each audience.

How to conduct interviews

Bad interviews produce polite answers that confirm what you already believe. Good interviews surface uncomfortable truths that change your strategy. The difference is in how you ask.

Audience building and matched audiences

Build targeting audiences using job title, company size, and industry filters, and set up matched audiences from your CRM and website visitors.

Keyword research and match types

Find the search terms your buyers actually use, choose the right match types, and build a negative keyword list that protects your budget.

Update unit economics with actuals

Replace your original assumptions with real revenue data and recalculate whether your growth model is financially sustainable.

How to prevent and reduce churn

Identify churn patterns, build early warning systems, and create win-back campaigns for customers considering leaving to salvage relationships.

Improve follow-up after sending

Build a consistent follow-up rhythm for sent proposals so deals do not go cold while you wait for a response.

Review win/loss by proposal type

Analyse which proposal formats, pricing structures, and lengths correlate with higher close rates so you double down on what works.

Improve your visuals

Images and videos determine whether ads get noticed in feed. Test formats systematically: single images versus carousels versus videos, and match visual type to segment and awareness stage.

A/B test form fields and placement

Run experiments on field count, layout, and page position to find the form configuration that gets the most completions.

Run monthly creative refreshes

Replace fatigued ads before performance drops by keeping a rotation calendar and a pipeline of fresh creative ready to go.

Pressure-test ICP against real data

Compare your ideal customer profile to last quarter's closed deals to find gaps between who you think you are selling to and who actually buys.

Proactive outreach to at-risk accounts

Build automated and manual workflows that trigger when health scores drop, so you reach out before the customer decides to leave.

How to structure cross-sell offers

Identify complementary products or services that solve related problems and present them at the right moment in the customer journey.

Build campaigns around belief gaps

Once you know what each segment doubts, you can create messages and proof that close those specific gaps. This chapter shows you how to match segments to channels, write segment-specific messages, and measure which belief gaps you're actually closing.

How to write cold emails that get replies

Write cold emails that get replies with clear value and no fluff. Learn frameworks for subject lines, openers, relevance, proof, and CTAs.

How to protect your focus when everything competes for it

Deep work keeps getting interrupted by Slack, email, and quick questions. Practical steps to design an environment where your best hours go to your most important work.

Test reminder timing and copy

Experiment with when reminders go out and what they say to find the combination that gets the most people to show up.

Feedback and NPS

Happy customers don't always tell you and unhappy ones often don't either. Feedback tools capture sentiment so you know where you stand.

Reschedules and no-shows

Make rebooking easy with one click. Follow up same day if they miss. Give them another chance without burning the relationship.

Refine scoring criteria

Update your qualification criteria based on which discovery calls actually turned into closed deals over the last quarter.

Customise your CRM views

Build saved views, configure record sidebars, and set default properties so every team member sees what they need without clicking around.

Reduce time from proposal to close

Identify and remove the bottlenecks between sending a proposal and getting the signature so deals close faster.

Build your sales dashboard

Combine default reports, custom reports, and analytics (coach reps, forecast, pipeline health) into one view. Schedule weekly delivery to the team.

Add new content to sequences

Keep your nurture flows fresh by adding new case studies, articles, and insights as you publish them, so contacts always receive relevant material.

Monthly planning

Spreading effort across everything means making progress on nothing. Learn how to pick one metric to focus on each month, select initiatives that will actually move it, and create the conditions for step-change improvement rather than incremental tweaks. Walk away with a clear focus and a short list of initiatives that matter.

Build a swipe file of winners

Document every high-performing ad with its metrics, audience, and creative angle so your team can spot and replicate winning patterns.

Review open and click rates monthly

Check how each email in your sequences is performing so you can identify the ones that need rewriting or replacing.

Audit and clean data quarterly

Run property audits, merge duplicates, fix formatting, and archive stale records so your CRM stays reliable as your team grows.

Creating strong hypotheses

Most experiments fail before they start because the hypothesis is vague or untestable. Learn how to write hypotheses that are specific enough to prove or disprove and tied to metrics that matter.

Marketing reporting

Build dashboards that show traffic sources and attribution, track lead generation metrics, monitor funnel progression, and measure campaign performance and ROI.

How to optimise your LinkedIn profile

Your profile is your homepage so fix this before you post anything. Clear headline, sharp pitch, strong CTAs, and trust signals that convert visitors.

Define post-close follow-up

Create the touchpoints after signing that reinforce the buyer's decision, set expectations for onboarding, and start the relationship well.

Track submission rate by source

Break down form completions by traffic source to see which channels bring the most convertible visitors and where to invest more.

Meeting notes

The value of a meeting lives in what happens afterwards. Capture decisions and action items so every conversation moves work forward.

Why traffic experts hit a plateau

Deep channel expertise doubles revenue but still hits a ceiling. Mastering one engine isn't enough. See why system thinking beats specialisation.

Weekly data review

Learn which numbers to check each week, how to spot early warning signs, and what to escalate before small problems become big misses.

Improve your negotiation approach

Build a library of responses for common negotiation scenarios including price pushback, competitor comparisons, and deal stalls.

Landing page builders

Campaign pages need to go live fast. Dedicated builders let you launch and test without touching your main website.

Track share of voice against competitors

Measure how visible you are relative to competitors in your category and set targets for increasing your share of attention.

Feed research into experiment backlog

Turn what you hear in interviews into ideas you can test across your copy, your ads, your content, and your product.

How to promote content for organic reach

Launch your repurposed assets with a step-by-step plan. Time email blasts, social drops, community posts, and engage for 60 minutes per launch.

Sales enablement tools

Build your product library with accurate pricing, create quote templates that look professional, configure payment integration, and set up e-signature workflows that eliminate printing and scanning.

Handover to customer success

Create a smooth transition from sales to customer success that builds trust from day one.

Retargeting setup

Create retargeting audiences from website visitors, video viewers, and lead form openers so you stay visible to prospects already in your pipeline.

Design the call flow

Map the discovery call from opening to next steps so every conversation follows a consistent path that builds toward a clear outcome.

Set up your product library

Create products with pricing tiers, billing frequencies, and descriptions. These feed into quotes, invoices, and line items across the CRM.

No-show reschedule

Recover missed meetings without burning the relationship or sounding frustrated.

Social media management

Consistency on social takes time you don't have. Management tools help you stay visible without living inside the platforms.

Warm lead - request the call

Get qualified leads to book a meeting when they've shown interest but haven't taken the next step.

How compound growth beats hard work

Sarah runs fewer experiments but wins anyway. She aligns 12 metrics across 4 engines. See how systematic leverage creates exponential results.

For leadership

Build board-ready reports that show revenue forecasting, pipeline coverage, and progress against company targets without getting lost in operational detail.

How to double revenue without doubling the work

Small improvements across 12 metrics multiply into exponential growth. Learn how engines connect, why improvements compound, and where leverage lives.

Automate deal stages

Add mini-workflows to pipeline stages: assign owners, create tasks, notify leadership on high-value deals, flag stale deals.

Improve onboarding completion rate

Find where new customers drop off during onboarding and redesign those steps so more people reach first value faster.

SLA configuration

Define SLA policies for response and resolution times, configure escalation rules, and set up alerts so your team never misses a deadline.

Improve page speed and mobile experience

Find and fix the technical issues that slow your pages down and frustrate mobile visitors, so fewer people leave before they see your offer.

How to design upsell paths

Create clear progression from entry tier to premium offering so customers see the natural next step as they grow and need more value.

How to capture everything without losing it

Ideas, tasks, and commitments appear during meetings, in conversations, while driving. Most of them disappear. One capture habit so nothing falls through and your brain can stop trying to remember.

Account setup for sales reps

Configure your personal workspace so HubSpot works for how you sell. Set working hours, notification preferences, connect your email and calendar, and set up snippets and templates you'll use daily.

Analyse click-through by audience segment

Break down click-through rates by segment to discover which audiences respond best and where your creative needs reworking.

How to repurpose content efficiently

Convert every long-form guide into LinkedIn posts, carousels, videos, and podcast snippets in minutes with AI prompts and reusable templates.

Scale winning experiments across channels

Take validated wins from one channel and systematically test whether they work in others to multiply the impact of what already works.

How to build proposal templates

Design proposal frameworks with clear scope, pricing options, and acceptance workflows that guide buyers toward decisions without confusion.

Community platforms

Your best customers want to connect with each other. Community tools create spaces where users help users and loyalty grows.

Review and optimise workflows

Check existing automation for errors, redundancies, and missed triggers. Simplify where you can and fix what is not working.

For heads of growth

See the full funnel from first touch to closed revenue, identify where leads leak between marketing and sales, and track the metrics that connect activity to outcomes.

When to post on LinkedIn for maximum reach

Stop leaving reach to chance with random timing. Use a pre-posting checklist, well-timed publishing, and first-hour engagement to multiply impressions.

New lead sequences

Deliver what they asked for, then introduce yourself. Build trust over 3-5 emails before asking for anything. Different flows for different entry points.

Optimise scheduling page conversion

Improve the booking page itself with fewer steps, a clearer value proposition, and social proof so more visitors actually schedule.

Prospecting

Find and verify contact data, enrich leads with company information, and build targeted lists for outreach.

Campaign structure and account setup

Set up your Google Ads account, define your campaign structure, and organise ad groups so every euro is traceable to a business outcome.

Build a CRM health dashboard

Create a default dashboard that shows unenriched contacts, missing properties, duplicate records, and data quality over time. Keeps the foundation visible.

Re-engage stale lead

Bring cold leads back to life when they've stopped responding to your messages.

How to create high-quality content

Write content that educates, engages, and converts with clear transformation. Create for one reader with proof, optimise for search, drive qualified traffic.

For sales managers

Monitor your sales team's activities, track pipeline health across all reps, identify deals that need attention, and coach based on real data instead of gut feeling.

Test new bundle configurations

Experiment with different service or product combinations to find which bundles have the highest attach rate with existing customers.

Set up e-signatures and contracts

Configure digital signing tools and contract templates that make the legal step fast and painless for both sides.

How to optimise content for SEO and AI

Turn high-quality articles into discoverable assets. Craft title tags, schema, internal links, add llms.txt, fix speed, and rank in search and AI.

Review closing techniques

Evaluate which closing approaches your team uses, measure their effectiveness, and refine what works for your market.

How to plan a week that actually happens

You start Monday with good intentions and end Friday wondering where the time went. A weekly planning ritual that matches your energy to your priorities so the important work actually happens.

Build default reports

Use HubSpot's pre-built reports for email, landing pages, forms, social, and ads. Know what's working without building anything from scratch.

New subscriber welcome flow

Design the first emails a new contact receives to set expectations, deliver immediate value, and start building trust from day one.

Project management

Your system for tracking work determines how your team operates. The right tool makes priorities visible and keeps everyone moving without endless status updates.

Positioning

Your prospects compare you to alternatives whether you like it or not. Control that comparison by deliberately choosing your category and articulating why you win against the options they are already considering.

Analysing and acting on results

Statistical significance is just the beginning. Learn how to interpret results correctly, avoid false positives, and turn winning experiments into permanent improvements across your growth engines.

Ad copy and extensions

Write search ads that earn the click by matching intent, and configure extensions that increase your ad real estate and click-through rate.

Design the sales-to-service handoff

Build the closed-won workflow: create a ticket, assign the onboarding owner, notify the service team, and set the first task. The bridge between pipeline and retention.

How to set up cold outreach tools

Lock in domain, DNS, inbox warm-up, and sending volumes before writing a single email. Protect deliverability from day one with proper setup.

Search campaign optimisation

Review search term reports, refine match types, test ad variations, and reallocate budget to the campaigns that drive qualified pipeline.

Compare growth approaches

See how Random Rick, Specialist Steve, and Solid Sarah compare side by side and why a structured system always wins.

Building your backlog

Random testing wastes time and teaches you nothing. Learn how to collect experiment ideas systematically and prioritise them based on potential impact so you always know what to run next.

Quarterly review

Quarterly targets hit or missed are just the starting point. Learn how to assess whether your assumptions about the business were right, extract learnings that compound, and set up the next quarter with a model grounded in reality. Close one quarter and open the next in a single session.

Turning insights into action

A folder full of interview notes is worthless if nothing changes. Learn how to spot patterns across conversations and turn what you heard into better copy, sharper ads, and stronger sales conversations.

Review your 12-metric scorecard

Pull your numbers from the last cycle, compare them against targets, and see which metrics moved and which ones stalled. You will leave with a clear picture of where you stand.

Ticket pipeline setup

Design your ticket pipeline stages, configure automated routing, and set up ticket properties so every support request is tracked and assigned.

How to choose proposal software

Compare PandaDoc, Proposify, and other tools based on your sales complexity, CRM integration needs, and pricing workflow requirements.

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