My thinking on building growth machines, organised around six core topics that form my methodology. Each article connects theory to practice, showing not just what works, but why it works and how to adapt it to your context. Written for consultants and course creators who are serious about systematic growth.
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Map the discovery call from opening to next steps so every conversation follows a consistent path that builds toward a clear outcome.
Experiment with when reminders go out and what they say to find the combination that gets the most people to show up.
Convert every long-form guide into LinkedIn posts, carousels, videos, and podcast snippets in minutes with AI prompts and reusable templates.
Map the first 30-90 days to deliver quick wins, set expectations, and prove value before customers question their decision to buy from you.
Your system for tracking work determines how your team operates. The right tool makes priorities visible and keeps everyone moving without endless status updates.
Turn your organic-growth strategy into a production system. Track ideas, score by impact, move through workflow, and publish on time consistently.
Monitor your sales team's activities, track pipeline health across all reps, identify deals that need attention, and coach based on real data instead of gut feeling.
A winning test means nothing if the setup was flawed. Learn how to configure experiments properly in VWO, ad platforms, and email tools so your results are actually valid.
Every purchase requires customers to believe certain things are true. They need to believe the problem exists, that a solution works, that you're the right choice, and that buying now makes sense. Different people get stuck at different stages.
Build board-ready reports that show revenue forecasting, pipeline coverage, and progress against company targets without getting lost in operational detail.
Measure how visible you are relative to competitors in your category and set targets for increasing your share of attention.
Take new interview findings and systematically update your ads, landing pages, and sales scripts so your messaging stays relevant.
Compare your ideal customer profile to last quarter's closed deals to find gaps between who you think you are selling to and who actually buys.
Every lead starts with a form submission. Good form tools balance conversion with data quality so you capture the right information.
Stop scrambling for ideas the night before you post. Set up a simple Notion calendar, balance value and sales, and stay three weeks ahead consistently.
Create a marketing email from scratch: pick a template, write copy, add personalisation tokens, preview across devices, and send to a list. The core workflow you'll repeat every week.
Good creative gets clicks. Design tools help you produce professional visuals without waiting on designers for every asset.
Exclude your own IP address from Google Analytics 4. Keep your data accurate and free from internal traffic noise that skews metrics.
Listen to discovery calls systematically to identify what works, what does not, and where your team can improve.
Create pricing tiers anchored to outcomes and results rather than hours or features, so customers choose based on what they want to achieve.
Deliver what they asked for, then introduce yourself. Build trust over 3-5 emails before asking for anything. Different flows for different entry points.
Build pipeline dashboards that show deal health at a glance, track your personal performance against targets, set up revenue forecasting, and monitor forecast accuracy over time.
Use the compound model to calculate which single metric improvement will generate the biggest revenue impact this quarter, so you focus where it matters most.
Set up invoice templates, recurring billing for retainer clients, and automated payment reminders.
Use detractor feedback to make specific improvements and track whether scores improve over time.
Match your offer to where prospects are in their buying journey. Problem aware, solution aware, and product aware buyers need different things.
Configure your personal workspace so HubSpot works for how you sell. Set working hours, notification preferences, connect your email and calendar, and set up snippets and templates you'll use daily.
Lock in domain, DNS, inbox warm-up, and sending volumes before writing a single email. Protect deliverability from day one with proper setup.
Not everyone moves through awareness the same way. Some people believe training works but doubt online training. Others believe online training works but doubt your approach. These splits create your segments.
Small improvements across 12 metrics multiply into exponential growth. Learn how engines connect, why improvements compound, and where leverage lives.
Compare where your team spends time against where the data shows the opportunity, then shift resources to close the gap.
Likes mean nothing if they don't convert into business. Break down winning formats, hooks, and structures that attract your ideal buyer and drive action.
Build a shared objection-handling library and run practice sessions based on real call data so your team improves together.
Add mini-workflows to pipeline stages: assign owners, create tasks, notify leadership on high-value deals, flag stale deals.
Set up your Google Ads account, define your campaign structure, and organise ad groups so every euro is traceable to a business outcome.
Choose between single image, carousel, video, document, and conversation ads based on your objective and where your audience is in the funnel.
See how Random Rick, Specialist Steve, and Solid Sarah compare side by side and why a structured system always wins.
Close deals faster by staying top of mind while your proposal sits in their inbox.
Set up payment processing, create payment links for common offerings, and configure invoice templates and automation for recurring billing.
Re-score your experiment backlog each quarter using updated data so you always run the highest-leverage tests first.
Your prospects compare you to alternatives whether you like it or not. Control that comparison by deliberately choosing your category and articulating why you win against the options they are already considering.
Churn happens when you're not paying attention. Success platforms surface at-risk accounts before it's too late to save them.
Compare PandaDoc, Proposify, and other tools based on your sales complexity, CRM integration needs, and pricing workflow requirements.
Update your qualification criteria based on which discovery calls actually turned into closed deals over the last quarter.
Summary of what was built, documentation of all configurations, recommendations for next steps, and transfer of all assets.
Create personal, round-robin, and group meeting links. Embed them in emails, signatures, and your website so prospects book without back-and-forth.
Build reusable quote and proposal templates with your branding, default sections, personalisation tokens, and terms so every quote looks professional without starting from scratch.
Understand how much your customers are willing to pay so you can price with confidence.
Spot upsell and cross-sell opportunities from usage patterns, customer feedback, and lifecycle signals before customers even ask for more.
Build a repeatable call structure that uncovers pain, impact, timeline, and budget without feeling like a checklist interrogation.
Build dashboards that show traffic sources and attribution, track lead generation metrics, monitor funnel progression, and measure campaign performance and ROI.
A folder full of interview notes is worthless if nothing changes. Learn how to spot patterns across conversations and turn what you heard into better copy, sharper ads, and stronger sales conversations.
Run experiments on field count, layout, and page position to find the form configuration that gets the most completions.
Systematically categorise and review why deals are lost to find the most fixable failure points in your sales process.
Find the search terms your buyers actually use, choose the right match types, and build a negative keyword list that protects your budget.
Replace fatigued ads before performance drops by keeping a rotation calendar and a pipeline of fresh creative ready to go.
The first line determines whether anyone reads your ad. Test different hook types (questions, stats, pain statements, outcome promises) to find what stops the scroll for each segment.
Turn high-quality articles into discoverable assets. Craft title tags, schema, internal links, add llms.txt, fix speed, and rank in search and AI.
Automate what happens between booking and the meeting itself so prospects show up prepared and excited rather than forgetting they booked.
Weekly standups, status updates, async rules, and escalation paths. How we stay aligned throughout the engagement.
Define the fields your business actually needs on contacts, companies, and deals. Understand why the same-looking property on a contact and a company are separate objects with separate data.
Match CTA to segment readiness. Hot traffic wants "Book demo now", cold traffic wants "Get the guide". Asking for too much too soon kills conversion. Asking for too little from ready buyers wastes opportunities.
Combine multiple data sources to answer the questions defaults can't. Funnel reports and attribution reports that show where revenue actually comes from.
Create retargeting audiences from website visitors, video viewers, and lead form openers so you stay visible to prospects already in your pipeline.
Track show rates over time and by lead source to identify which prospects are most likely to attend and where the drop-off happens.
Run property audits, merge duplicates, fix formatting, and archive stale records so your CRM stays reliable as your team grows.
Build a consistent follow-up rhythm for sent proposals so deals do not go cold while you wait for a response.
Write reusable templates with personalisation tokens. String them into multi-step sequences that mix automated emails with manual call and LinkedIn tasks.
Leads need nurturing but you can't email everyone manually. Automation sends the right message at the right time based on behaviour.
Growth without guardrails burns cash. Set the CAC to LTV ratio and payback period that determines how aggressively you can scale and what constraints your growth engines need to operate within.
Don't build new pages yet. First, analyse which current pages convert best and redirect underperforming traffic there. Quick win with zero build time.
Structure your campaign across multiple touchpoints using email, LinkedIn, or both channels for maximum reach and response rates.
Choose the right bidding strategy for your goals, set target CPA or ROAS, and configure bid adjustments by device, location, and audience.
Calendar ping-pong kills momentum. Booking tools let prospects pick a time instantly so meetings actually happen.
Consistency on social takes time you don't have. Management tools help you stay visible without living inside the platforms.
Outreach at scale requires sequences and tracking. Engagement platforms help you follow up consistently without losing the personal touch.
Track what matters for growth decisions. Map key conversions, name events with clear conventions, and document tracking specifications.
Quarterly targets hit or missed are just the starting point. Learn how to assess whether your assumptions about the business were right, extract learnings that compound, and set up the next quarter with a model grounded in reality. Close one quarter and open the next in a single session.
Organic traffic compounds over time but only if you're targeting the right keywords. These tools show you what to create and how to rank.
Your best customers want to connect with each other. Community tools create spaces where users help users and loyalty grows.
Identify and remove the bottlenecks between sending a proposal and getting the signature so deals close faster.
Track which team members are using the CRM correctly and where data quality is slipping so you can coach and intervene early.
Configure the core settings that affect everything else in HubSpot: timezone, currency, and default properties. Then connect your website and advertising platforms so data starts flowing into your CRM from day one.
Track traffic sources and lead generation, monitor funnel progression from visitor to MQL, measure campaign performance, and prove marketing's contribution to revenue.
Build and manage your website content. Choose a platform that balances flexibility, ease of use, and integration with your growth stack.
Build active lists that update automatically as contacts meet criteria, create segmentation rules based on behaviour and attributes, and set up list hygiene automation that removes inactive or unqualified contacts.
Create your products and services with consistent pricing, billing frequency, and descriptions so every quote your team sends uses the same catalogue.
Use HubSpot's pre-built reports for email, landing pages, forms, social, and ads. Know what's working without building anything from scratch.
Build quote templates, configure approval workflows, and set up countersigning so your sales team can send professional quotes from HubSpot.
Review download rates and lead quality each quarter, then update or replace offers that have gone stale.
Recover missed meetings without burning the relationship or sounding frustrated.
Benchmark your pricing against competitors and market rates each quarter to make sure you are positioned where you want to be.
Execute the full experiment loop each month: select from your backlog, launch, monitor, close, and document what you learned.
Create a default dashboard that shows unenriched contacts, missing properties, duplicate records, and data quality over time. Keeps the foundation visible.
Set up how products attach to deals: default quantities, discount rules, and recurring vs. one-time pricing. The structure that makes quoting fast and consistent.
Identify manual steps your team still does by hand and build workflows to eliminate them one by one as your processes stabilise.
Build saved views, configure record sidebars, and set default properties so every team member sees what they need without clicking around.
Present upsells and cross-sells at renewal periods, usage milestones, and moments when customers naturally need more from your solution.
Build automated and manual workflows that trigger when health scores drop, so you reach out before the customer decides to leave.
A/B test one element at a time on highest-traffic pages. Start with headlines (biggest impact), then proof, then CTA. Apply winning patterns across similar pages without re-testing everything.