My thinking on building growth machines, organised around six core topics that form my methodology. Each article connects theory to practice, showing not just what works, but why it works and how to adapt it to your context. Written for consultants and course creators who are serious about systematic growth.
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Random testing wastes time and teaches you nothing. Learn how to collect experiment ideas systematically and prioritise them based on potential impact so you always know what to run next.
Not everyone moves through awareness the same way. Some people believe training works but doubt online training. Others believe online training works but doubt your approach. These splits create your segments.
Test message angles (pain, outcome, proof, comparison), positive versus negative framing, and platform-specific copy structures. Different segments respond to different angles, and you won't know which until you test.
Turn high-quality articles into discoverable assets. Craft title tags, schema, internal links, add llms.txt, fix speed, and rank in search and AI.
Create pricing tiers anchored to outcomes and results rather than hours or features, so customers choose based on what they want to achieve.
Boost LinkedIn reach in the week before you post. Warm the algorithm with daily chats, meaningful comments, a cleaner network, and new recommendations.
Vague targeting wastes budget and confuses your team. Get specific about which companies to pursue and who within them actually makes buying decisions so every growth activity has a clear target.
Mid-project checkpoint to review what's been delivered, adjust scope if needed, and confirm priorities for the remaining weeks.
Turn what you hear in interviews into ideas you can test across your copy, your ads, your content, and your product.
Track show rates over time and by lead source to identify which prospects are most likely to attend and where the drop-off happens.
Revive your existing LinkedIn network and surface opportunities hidden in connections you've ignored.
See how Random Rick, Specialist Steve, and Solid Sarah compare side by side and why a structured system always wins.
Set up payment collection, e-signature flows, approval workflows, and post-signature automation so quotes convert to revenue without manual follow-up.
Not all customer feedback is equally valuable. Learn which segments of your customer base will give you the insights that actually change how you sell and who you should prioritise when time is limited.
Close deals faster by staying top of mind while your proposal sits in their inbox.
Build quote templates, configure approval workflows, and set up countersigning so your sales team can send professional quotes from HubSpot.
Optimise your outreach by measuring what matters. Track opens, replies, and conversions, then diagnose and fix drop-offs systematically.
Write search ads that earn the click by matching intent, and configure extensions that increase your ad real estate and click-through rate.
Every lead starts with a form submission. Good form tools balance conversion with data quality so you capture the right information.
Combine default reports, custom reports, and analytics (coach reps, forecast, pipeline health) into one view. Schedule weekly delivery to the team.
Choose between single image, carousel, video, document, and conversation ads based on your objective and where your audience is in the funnel.
Customers expect fast answers. Helpdesk tools organise requests so nothing gets buried and response times stay low.
Configure scoring criteria that balance demographic fit with behavioural engagement, implement point values for actions that predict conversions, and create score-based workflow triggers that route hot leads immediately.
Make renewing frictionless and proactive so customers don't have to think about it whilst you spot risks early enough to address them.
Monthly is too slow to catch problems before they become misses. Learn how to run a 60-minute weekly rhythm where each person reports their metric, surfaces issues early, and leaves with clear actions. Stop being surprised at month-end and start fixing problems in week one.
Find the search terms your buyers actually use, choose the right match types, and build a negative keyword list that protects your budget.
Don't build new pages yet. First, analyse which current pages convert best and redirect underperforming traffic there. Quick win with zero build time.
Create retargeting audiences from website visitors, video viewers, and lead form openers so you stay visible to prospects already in your pipeline.
Most meetings are too long because they mix brainstorming and decisions with information sharing. A framework for fewer, shorter, better meetings that actually produce outcomes.
Choose between hourly, project, retainer, and value-based models based on your service type, market, and growth goals.
Take validated wins from one channel and systematically test whether they work in others to multiply the impact of what already works.
Weekly standups, status updates, async rules, and escalation paths. How we stay aligned throughout the engagement.
Use conversion data, CAC trends, and team capacity to evaluate whether your current growth motion is still the right choice.
Find out why qualified meetings sometimes do not convert and close the gaps in your discovery process.
Choose the right bidding strategy for your goals, set target CPA or ROAS, and configure bid adjustments by device, location, and audience.
Listen to discovery calls systematically to identify what works, what does not, and where your team can improve.
Review download rates and lead quality each quarter, then update or replace offers that have gone stale.
Create clear progression from entry tier to premium offering so customers see the natural next step as they grow and need more value.
Set up your Google Ads account, define your campaign structure, and organise ad groups so every euro is traceable to a business outcome.
Most experiments fail before they start because the hypothesis is vague or untestable. Learn how to write hypotheses that are specific enough to prove or disprove and tied to metrics that matter.
Commit to at least two customer conversations a month so your understanding of the market stays current and your messaging stays sharp.
Monitor which sections get read, how long prospects spend reviewing, and which pricing options convert best so you can optimise proposals.
Calendar ping-pong kills momentum. Booking tools let prospects pick a time instantly so meetings actually happen.
Build board-ready reports that show revenue forecasting, pipeline coverage, and progress against company targets without getting lost in operational detail.
Paid channels let you reach your audience immediately. The right platform depends on where your buyers spend their attention.
Upload your visual identity so every email, quote, and document that leaves HubSpot looks consistent. Set default colours, fonts, and logo placement once, then let templates do the work.
See which companies visit your website, even if they don't fill out a form. Prioritise outreach based on buying signals.
Ideas, tasks, and commitments appear during meetings, in conversations, while driving. Most of them disappear. One capture habit so nothing falls through and your brain can stop trying to remember.
Show different messaging or proof points depending on whether visitors come from search, ads, or social, so the page matches their expectations.
Map the right prospects, message, and channels before sending a single email. Make every touch land in the inbox of someone ready to talk.
60%+ of traffic is mobile. If your page isn't optimised for small screens, you're losing half your visitors. Also ensure your ad promise matches the landing page headline exactly.
Bring cold leads back to life when they've stopped responding to your messages.
Design your ticket pipeline stages, configure automated routing, and set up ticket properties so every support request is tracked and assigned.
The first line determines whether anyone reads your ad. Test different hook types (questions, stats, pain statements, outcome promises) to find what stops the scroll for each segment.
Benchmark your pricing against competitors and market rates each quarter to make sure you are positioned where you want to be.
Build targeting audiences using job title, company size, and industry filters, and set up matched audiences from your CRM and website visitors.
Deliver what they asked for, then introduce yourself. Build trust over 3-5 emails before asking for anything. Different flows for different entry points.
Proposal templates speed up sales. Use PandaDoc or DocuSign to create master templates with merge fields, pricing tables, e-signature and approval workflows.
You start Monday with good intentions and end Friday wondering where the time went. A weekly planning ritual that matches your energy to your priorities so the important work actually happens.
Find and verify contact data, enrich leads with company information, and build targeted lists for outreach.
Review search term reports, refine match types, test ad variations, and reallocate budget to the campaigns that drive qualified pipeline.
Build workflows triggered by health score drops: internal alerts, outreach tasks, manager escalation. Catch problems before customers leave.
Test when and how pop-ups appear so they capture more leads without irritating your visitors.
Pull your numbers from the last cycle, compare them against targets, and see which metrics moved and which ones stalled. You will leave with a clear picture of where you stand.
Create systematic processes to gather customer input, surface issues early, and act on feedback before problems become churn events.
Build a repeatable call structure that uncovers pain, impact, timeline, and budget without feeling like a checklist interrogation.
Break down your visitors by source (organic, paid, direct, referral, email, social). Spot which channels drive sessions and which drive conversions.
Link your email inbox, calendar, and key integrations (Slack, Google Workspace, accounting). One-time setup that makes everything downstream work.
Monitor your sales team's activities, track pipeline health across all reps, identify deals that need attention, and coach based on real data instead of gut feeling.
Develop questions that reveal whether a prospect is a genuine fit and help you gracefully guide those who are not toward a better option.
Work backwards from revenue to figure out how much traffic you actually need, then calculate the maximum you can spend per lead whilst staying profitable. This tells you which channels are even possible before you waste budget testing everything.
Learn which numbers to check each week, how to spot early warning signs, and what to escalate before small problems become big misses.
Choose meeting types, set durations and buffers, place links where intent is highest. Make booking frictionless so ready leads do not drop off.
Build the workflow that moves a lead to sales when they hit your threshold: lifecycle stage change, task creation, owner assignment, and notification.
Build a consistent follow-up rhythm for sent proposals so deals do not go cold while you wait for a response.
Find leads leaking through gaps most companies ignore. Google Business, support emails, phone enquiries, and high-traffic pages without CTAs.
Outreach at scale requires sequences and tracking. Engagement platforms help you follow up consistently without losing the personal touch.
Growth without guardrails burns cash. Set the CAC to LTV ratio and payback period that determines how aggressively you can scale and what constraints your growth engines need to operate within.
Build dashboards that show traffic sources and attribution, track lead generation metrics, monitor funnel progression, and measure campaign performance and ROI.
Get qualified leads to book a meeting when they've shown interest but haven't taken the next step.
Create a default dashboard that shows unenriched contacts, missing properties, duplicate records, and data quality over time. Keeps the foundation visible.
Compare image, video, carousel, and text formats across segments to find which earns the most clicks from each audience.
Configure your personal workspace so HubSpot works for how you sell. Set working hours, notification preferences, connect your email and calendar, and set up snippets and templates you'll use daily.
AI handles research, drafts, and analysis in minutes instead of hours. The right tools multiply your output without adding headcount or complexity.
Write content that educates, engages, and converts with clear transformation. Create for one reader with proof, optimise for search, drive qualified traffic.
Set a traffic goal, group keywords by intent, and build a strategic content pillar map that scales with clear launch plans ready to execute.
Design branded quote layouts with your logo, terms, and e-signature fields. Reps select a template, and the product library fills in the rest.
Lock in domain, DNS, inbox warm-up, and sending volumes before writing a single email. Protect deliverability from day one with proper setup.
Create the touchpoints after signing that reinforce the buyer's decision, set expectations for onboarding, and start the relationship well.
Move warm leads toward a discovery call. Share case studies, answer objections, drop booking links at the right moment. Fast track for hot leads, slower for warm.
Identify manual steps your team still does by hand and build workflows to eliminate them one by one as your processes stabilise.
Walk through the full quoting process: associate a deal, choose a template, add line items, customise sections, review, and share the quote as a link, email, or PDF.
Every purchase requires customers to believe certain things are true. They need to believe the problem exists, that a solution works, that you're the right choice, and that buying now makes sense. Different people get stuck at different stages.
Build a shared objection-handling library and run practice sessions based on real call data so your team improves together.
Experiment with headline, subhead, and hero image combinations to find what keeps visitors on the page past the first screen.
Create your product catalogue, define pricing tiers, and configure line items so quotes and invoices pull accurate data automatically.
Place forms where intent is highest. Choose fields that balance data quality against conversion rate. Make every form work harder.
Tell your story in a way that establishes expertise, demonstrates values, and shows why buyers should choose you over competitors in the market.
Where your team communicates shapes how decisions get made. Good collaboration tools make information easy to find and keep conversations focused.
Shift your spend toward channels with the lowest cost per acquisition and away from those producing diminishing returns.