Build a B2B website that converts visitors to leads at every touchpoint

Apply homepage best practices that communicate value in five seconds. Design an about page that builds trust. Optimise contact pages. Create service pages that sell. Use conversion tactics to fix friction.

Website

Chapters

Chapter
1

Homepage best practices

Your homepage has 5 seconds to communicate value. Use a clear headline that states the outcome, a subhead that explains how, social proof that builds trust and a CTA that drives action.

Chapter
2

About page that builds trust

About pages aren't just company history. They're trust-building opportunities. Show team credentials, case study results, client logos, awards and proof that demonstrates you can deliver.

Chapter
3

Contact page optimisation

Contact pages should remove friction from booking. Show your calendar availability, use short forms, provide multiple contact options and make the next step crystal clear.

Chapter
4

Product and service pages

Service pages need clear structure. Lead with the transformation, explain how you deliver it, show proof with case studies, address objections and end with a strong CTA.

Chapter
5

Website conversion tactics

Website conversion optimisation finds and fixes friction. Use Hotjar for heatmaps and recordings, identify drop-off points, prioritise fixes by impact and test changes systematically.

Tools

Website

tools

Use what you already have. But if you're starting from scratch or want recommendations, these are the tools I use with clients and personally rely on. Consider this a bonus: helpful if you need it, completely optional if you don't.

Webflow
Tool

Webflow

Visual site builder with CMS and clean code export, powerful for marketing teams that want speed and control.

Unbounce
Tool

Unbounce

Landing page builder with A B testing and dynamic text, solid for paid traffic when you need fast iteration.

Instapage
Tool

Instapage

Landing page builder with fast templates, A B testing and collaboration, ideal for campaign pages at speed.

Leadpages
Tool

Leadpages

Landing page and lead capture tool with templates and easy forms, aimed at quick campaign launches.

Justuno
Tool

Justuno

On site promotions and forms that help capture leads and run offers with targeting and design control.

Hotjar
Tool

Hotjar

Behaviour analytics that reveals where visitors get stuck, combining heatmaps, recordings and quick surveys.

Microsoft Clarity
Tool

Microsoft Clarity

Free behaviour analytics with heatmaps and recordings, good for spotting friction at no cost.

Figma
Tool

Figma

Collaborative design tool for layouts and assets, great for landing pages, ads and quick iteration with stakeholders.

Playbooks

Book summaries for marketers

The books that shaped how I think about growth. Read summaries here, then buy what resonates. Learn from the best thinkers in B2B.

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Growth wiki

Growth concepts explained in simple language

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Playbooks

Other playbooks

Playbook

Choose and set up your CRM

Define pipeline stages that match your sales process. Set up deal properties and custom fields that give visibility. Build automation that removes manual work. Connect to marketing and support tools.

See playbook
Choose and set up your CRM
Playbook

Lead nurture sequences

Choose the right platform for your needs. Build infrastructure that lets automation scale. Implement lead scoring so sales focuses on hot prospects. Create sequences that educate and convert.

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Lead nurture sequences
Playbook

Upsell opportunities

Identify expansion opportunities by analysing usage data. Set automated triggers for buying signals. Develop upsell frameworks that frame growth as mutual benefit. Run targeted expansion campaigns.

See playbook
Upsell opportunities
Playbook

Proposal & quotes

Build proposal structure that wins. Present pricing effectively with clear tiers. Create reusable templates with dynamic fields. Automate generation from CRM. Track when prospects open proposals.

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Proposal & quotes
Playbook

Growth toolkit

Choose project management tools that match your workflow. Select communication platforms for async work. Pick documentation tools for your knowledge base. Compare automation platforms. Use AI to amplify output.

See playbook
Growth toolkit
Playbook

LinkedIn thought leadership

Optimise your profile so it converts visitors to leads. Warm up your network before posting. Build a content calendar that keeps you ahead. Write posts that drive action. Time publishing to maximise reach.

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LinkedIn thought leadership
Further reading

More about

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