How to implement tracking

Install bulletproof tracking that shows which channels drive revenue, not just clicks

Broken tracking means flying blind. Proper implementation shows exactly which traffic converts, which campaigns deliver ROI, and where to double down. Measurement makes optimisation possible.

How to implement tracking

Chapters

Chapter
1

How to install Tag Manager and GA4

Install Google Tag Manager and Google Analytics 4 correctly. Get the right foundations in place before tracking any events or conversions.

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Chapter coming soon

Chapter
2

How to decide what to track

Track what matters for growth decisions. Map key conversions, name events with clear conventions, and document tracking specifications.

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Chapter
3

How to track key conversion events

Set up conversion tracking for real business actions. Track meetings booked, sign-ups completed, key pages visited, and payments made.

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Chapter
4

How to build reports in GA4

Build useful GA4 reports once your events are tracked. Understand what's working with funnels, segmentation, and automated reporting.

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Chapter
5

How to filter internal traffic in GA4

Exclude your own IP address from Google Analytics 4. Keep your data accurate and free from internal traffic noise that skews metrics.

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Chapter coming soon

Tools

How to implement tracking

tools

Google Tag Manager
Tool

Google Tag Manager

Tag management that lets you add and control scripts, events and pixels with versioning and consent rules.

Google Analytics
Tool

Google Analytics

Web analytics that tracks user behaviour and conversions, essential for understanding traffic and lead sources when configured well.

Looker Studio
Tool

Looker Studio

Free dashboard tool that pulls data from many sources, great for quick reports and shareable views.

Amplitude
Tool

Amplitude

Product analytics for events, funnels and cohorts, useful when you need to see how users move and where they drop in product journeys.

Books

How to implement tracking

books

Lean Analytics
Book summary & review

Lean Analytics

Alistair Croll

Pick the One Metric that Matters for your stage. Build lean dashboards and use data to decide the next best move.

Measure What Matters
Book summary & review

Measure What Matters

John Doerr

A clear guide to OKRs for growth teams. Write good objectives, choose key results and run cadences that stick.

Wiki

How to implement tracking

concepts

Wiki

Attribution model

Assign credit to marketing touchpoints that influence conversions to understand which channels work together and deserve budget in multi-touch journeys.

Wiki

Conversion tracking

Measure which marketing activities drive desired outcomes to allocate budget toward channels that actually generate revenue instead of vanity metrics.

Wiki

Cookie

Store information in browsers to track user behaviour across visits and enable personalised experiences without requiring login for every interaction.

Wiki

Event tracking

Capture specific user actions in your product or website to understand behaviour patterns and measure whether changes improve outcomes or create friction.

Wiki

First-touch attribution

Credit the channel that introduced prospects to your brand to measure awareness efforts and understand which top-of-funnel activities start customer journeys.

Wiki

Last-touch attribution

Assign full conversion credit to the final touchpoint before purchase to identify which channels close deals but miss earlier influences that started journeys.

Wiki

Multi-touch attribution

Distribute conversion credit across multiple touchpoints to recognise that customer journeys involve many interactions and channels working together.

Wiki

UTMs

Track campaign performance precisely by appending parameters to URLs that identify traffic sources, mediums, and campaigns in your analytics.

Playbooks

Other playbooks

Playbook

Strategic planning

Without clear strategy, every tactic feels like a guess. Define who you're for, what problem you solve, and how each touchpoint moves them closer to buying. Turn scattered efforts into a coherent system where marketing, sales, and product pull in the same direction.

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Strategic planning
Playbook

Lead nurture sequences

Your best leads go cold because you're not in their inbox when they're ready to buy. Nurture sequences solve the timing problem. Stay top of mind with automated follow-up that delivers value, handles objections, and keeps momentum alive between meetings, proposals, and decisions.

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Lead nurture sequences
Playbook

Experimentation

Random experiments waste time and budget. A structured framework ensures every test teaches you something, even when it fails. Decide what to test, design experiments properly, analyse results accurately, and share learnings so the whole team gets smarter.

See playbook
Experimentation
Playbook

Compound growth

Meet Random Rick, Specialist Steve and Solid Sarah. See three approaches to growth and why only one compounds. Understand the model that shows how improvements multiply. Apply systematic thinking to double revenue.

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Compound growth
Playbook

B2B website foundations

Most B2B websites confuse visitors instead of guiding them. Clear structure helps buyers self-educate, compare solutions, and decide to engage. Build pages that answer questions, establish credibility, and make taking the next step obvious.

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B2B website foundations
Playbook

Personal productivity

Plan your week like your marketing budget. Manage tasks with a system you trust. Stay out of inbox traps. Protect deep work time. Run better meetings. Close your week with a firebreak.

See playbook
Personal productivity
Further reading

More about

How to implement tracking

Most marketing teams inherit a measurement stack rather than build one. Tools arrive with new hires, agencies, or campaigns and are rarely reviewed together. Over time their labels drift, their scripts overlap, and their numbers contradict. The remedy is not buying yet another platform; it is enforcing the discipline of a single narrative. Start by writing down the business questions that actually guide decisions usually centred on pipeline, customer acquisition cost, and lifetime value. Every metric that cannot answer those questions belongs in a playground, not on the board deck.

Next, map the customer journey from first touch to closed deal and mark the moments where cash likelihood changes. Those decision points become your instrumentation list. Build naming conventions that spell out action, object, and stage in plain language so newcomers understand the event without a handbook. Document the map inline, not after the fact; when rules live beside code they stay current.

With conventions locked, assign ownership. Someone must be on call for measurement hygiene just as someone watches servers. Weekly checks on event volume, parameter format, and unexplained gaps catch issues before leadership meetings do. Add alerts that fire if a revenue event drops below expected thresholds for more than a day. This tiny ritual turns ad-hoc debugging into routine maintenance.

Finally, embed data confidence into culture. Share a five-minute victory demo when clean numbers unblock a project, and log every fix in a public changelog. Visible wins create momentum and remind the team why rigour matters. Over a quarter the habit compounds: fewer debates, faster launches, and sharper experiments. Reliable measurement is not glamorous, but it is the cheapest growth lever you will ever pull.