Aha Moment

Identify the key moment where users see value and boost engagement.

Map out critical user success milestones.

Design features to highlight key benefits.

Use onboarding to accelerate the moment.

Growth Guides

What is aha moment?

An Aha Moment is the instant a user realises the value of a product or service, often key to driving engagement and retention.

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Analytics

The process of analysing data to make informed business decisions.

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Heatmap

Use heatmaps to track user behaviour and optimise your site experience.

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Click Map

A visual representation of user clicks on a webpage to analyse behaviour.

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Spin selling
Neil Rackham

Develop advanced sales techniques to uncover needs, handle objections, and close bigger, complex deals.

Spin selling
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Retention strategies

Keep your customers coming back with loyalty-building tactics like segmentation, personalised engagement, and exceptional service.

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Retention strategies
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