My thinking on building growth machines, organised around six core topics that form my methodology. Each article connects theory to practice, showing not just what works, but why it works and how to adapt it to your context. Written for consultants and course creators who are serious about systematic growth.
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Design pipeline stages that match your actual sales process, not generic templates. Make forecasting and reporting reflect reality.
Deep channel expertise doubles revenue but still hits a ceiling. Mastering one engine isn't enough. See why system thinking beats specialisation.
Use heatmaps, recordings, and survey data to uncover friction. Discover confusion and blockers that hurt your conversion rates and user experience.
Don't build new pages yet. First, analyse which current pages convert best and redirect underperforming traffic there. Quick win with zero build time.
Install Google Tag Manager and Google Analytics 4 correctly. Get the right foundations in place before tracking any events or conversions.
Match CTA to segment readiness. Hot traffic wants "Book demo now", cold traffic wants "Get the guide". Asking for too much too soon kills conversion. Asking for too little from ready buyers wastes opportunities.
Test message angles (pain, outcome, proof, comparison), positive versus negative framing, and platform-specific copy structures. Different segments respond to different angles, and you won't know which until you test.
Extract patterns from interviews and turn them into messaging, ICP criteria, and content that resonates. Share findings so they actually get used.
Focus on metrics that drive decisions and reveal bottlenecks. Avoid vanity metrics that look good but don't help you grow.
Map the first 30-90 days to deliver quick wins, set expectations, and prove value before customers question their decision to buy from you.
60%+ of traffic is mobile. If your page isn't optimised for small screens, you're losing half your visitors. Also ensure your ad promise matches the landing page headline exactly.
Automate lead qualification by scoring prospects on behaviour and fit. Help sales focus on hot leads first, not random inquiries.
Capture visitors before they leave with exit intent, scroll triggers, and timed pop-ups. Use LinkedIn and Meta lead forms to recapture those who did not convert.
Win back inactive leads with automated campaigns. Re-spark interest before they go completely cold and forget about you entirely.
Set up async communication that keeps teams aligned without constant meetings. Reduce notification overload whilst maintaining clarity.
Stop scrambling for ideas the night before you post. Set up a simple Notion calendar, balance value and sales, and stay three weeks ahead consistently.
Pick the right system for your team size and workflow style. Focus on adoption and collaboration, not feature bloat nobody will use.
Use a weekly Firebreak to close open loops and reset. Start next week clear and focused by clearing, reflecting, and planning systematically.
Send confirmation immediately with what to expect. Remind at 24 hours and 1 hour. Each touchpoint reduces no-shows.
Choose the right tool for the job. Handle edge cases before they cause problems. Test thoroughly on sample data before going live. Monitor for failures after launch.
Select automation that handles your lead volume and integrates with your CRM. Avoid overcomplicating simple workflows with enterprise tools.
Remove distractions and control your digital environment. Create conditions for high-quality focused work without constant interruptions.
Use AI to amplify productivity in writing and research. Avoid overspending on capabilities you won't use or falling for empty hype.
Stop leaving reach to chance with random timing. Use a pre-posting checklist, well-timed publishing, and first-hour engagement to multiply impressions.
Design proposal frameworks with clear scope, pricing options, and acceptance workflows that guide buyers toward decisions without confusion.
Analyse what worked and what didn't. Assess experiments, identify patterns, and decide what to double down on or cut completely.
Match your offer to where prospects are in their buying journey. Problem aware, solution aware, and product aware buyers need different things.
Create a trusted task system so you never forget anything. Always know what to work on next with capture, prioritisation, and timeboxing.
Deliver what they asked for, then introduce yourself. Build trust over 3-5 emails before asking for anything. Different flows for different entry points.
Convert every long-form guide into LinkedIn posts, carousels, videos, and podcast snippets in minutes with AI prompts and reusable templates.
Create systematic processes to gather customer input, surface issues early, and act on feedback before problems become churn events.
Track performance over time. Identify bottlenecks and failures. A/B test workflows like you test landing pages. Compound automations by connecting them into complete systems.
Track what matters for growth decisions. Map key conversions, name events with clear conventions, and document tracking specifications.
Get busy people to say yes to a 30-minute call. Use the right channels, write messages that work, and offer something worth their time.
Identify churn patterns, build early warning systems, and create win-back campaigns for customers considering leaving to salvage relationships.
Learn how to write a go-to-market strategy that defines your ICP, positioning, pricing, and channels. Includes real examples from service and product businesses.
Focus beats diversification. Scale one channel until it stops working efficiently, then add one more. Always have a backup channel started, but put 80% of effort into your primary channel.
Set up deal fields that capture information you'll actually use. Enable accurate forecasting, reporting, and smooth handoffs.
Track engagement, usage, and sentiment to identify at-risk customers before they churn so you can intervene early with targeted outreach.
Determine the winner with statistical confidence. Document what you learned. Roll out winning variants and feed insights into the next test.
Make rebooking easy with one click. Follow up same day if they miss. Give them another chance without burning the relationship.
Every automation follows the same pattern: trigger, conditions, actions, goals. Master this universal structure and you can build any workflow in any platform.
Sarah runs fewer experiments but wins anyway. She aligns 12 metrics across 4 engines. See how systematic leverage creates exponential results.
The roadmap from where you are to where you want to be. Three parallel tracks working together: big initiative, 10% improvements, and buffer capacity.
The first line determines whether anyone reads your ad. Test different hook types (questions, stats, pain statements, outcome promises) to find what stops the scroll for each segment.
Place forms where intent is highest. Choose fields that balance data quality against conversion rate. Make every form work harder.
Automate repetitive tasks and follow-up reminders. Let reps focus on selling instead of administrative busywork.
Boost LinkedIn reach in the week before you post. Warm the algorithm with daily chats, meaningful comments, a cleaner network, and new recommendations.
Tell your story in a way that establishes expertise, demonstrates values, and shows why buyers should choose you over competitors in the market.
Build useful GA4 reports once your events are tracked. Understand what's working with funnels, segmentation, and automated reporting.
Create clear progression from entry tier to premium offering so customers see the natural next step as they grow and need more value.
Match your CRM to your sales process, team size, and integration needs. Choose the platform that fits your workflow, not the one with most features.
Structure your campaign across multiple touchpoints using email, LinkedIn, or both channels for maximum reach and response rates.
Design a dashboard that tracks core metrics, shows trends, highlights problems, and keeps the team focused on what matters.
Once you know what each segment doubts, you can create messages and proof that close those specific gaps. This chapter shows you how to match segments to channels, write segment-specific messages, and measure which belief gaps you're actually closing.
A/B test one element at a time on highest-traffic pages. Start with headlines (biggest impact), then proof, then CTA. Apply winning patterns across similar pages without re-testing everything.
Create automated onboarding flows that introduce new subscribers to your brand. Deliver value and next steps immediately after signup.
Compare PandaDoc, Proposify, and other tools based on your sales complexity, CRM integration needs, and pricing workflow requirements.
Handle email like a pro so it doesn't interrupt your day. Process inbox efficiently without letting it hijack your focus and deep work time.
Make renewing frictionless and proactive so customers don't have to think about it whilst you spot risks early enough to address them.
Honest assessment of where you are now, what's working, what's broken, and what resources you have.
Exclude your own IP address from Google Analytics 4. Keep your data accurate and free from internal traffic noise that skews metrics.
Images and videos determine whether ads get noticed in feed. Test formats systematically: single images versus carousels versus videos, and match visual type to segment and awareness stage.
Manage your time like your ad budget. Get the highest ROI from your hours with personal audits, ideal-week calendars, and timeboxing.
Turn your organic-growth strategy into a production system. Track ideas, score by impact, move through workflow, and publish on time consistently.
Small improvements across 12 metrics multiply into exponential growth. Learn how engines connect, why improvements compound, and where leverage lives.
Move warm leads toward a discovery call. Share case studies, answer objections, drop booking links at the right moment. Fast track for hot leads, slower for warm.
Launch your repurposed assets with a step-by-step plan. Time email blasts, social drops, community posts, and engage for 60 minutes per launch.
Calculate which segments need dedicated pages based on traffic volume and message distance. If belief gaps are close, segments can share pages. If gaps are large and volume is high, build separate pages.
Set a traffic goal, group keywords by intent, and build a strategic content pillar map that scales with clear launch plans ready to execute.
Monitor which sections get read, how long prospects spend reviewing, and which pricing options convert best so you can optimise proposals.
Random tactics scatter your focus and burn you out. Systems compound effort into sustainable growth. See why working without structure leads to chaos.
Set up conversion tracking for real business actions. Track meetings booked, sign-ups completed, key pages visited, and payments made.
Integrate your CRM with email, calendar, and marketing tools. Enable automatic data flow without manual entry or duplicate work.
Identify complementary products or services that solve related problems and present them at the right moment in the customer journey.
Every purchase requires customers to believe certain things are true. They need to believe the problem exists, that a solution works, that you're the right choice, and that buying now makes sense. Different people get stuck at different stages.
Lock in domain, DNS, inbox warm-up, and sending volumes before writing a single email. Protect deliverability from day one with proper setup.
Likes mean nothing if they don't convert into business. Break down winning formats, hooks, and structures that attract your ideal buyer and drive action.
Build dashboards that show what's working and what's broken. Focus attention on problems without overwhelming people with data.
Write content that educates, engages, and converts with clear transformation. Create for one reader with proof, optimise for search, drive qualified traffic.
Find and qualify leads with precision so you can spend less time prospecting. Focus more time on closing actual conversations that matter.
Proposal templates speed up sales. Use PandaDoc or DocuSign to create master templates with merge fields, pricing tables, e-signature and approval workflows.
Turn high-quality articles into discoverable assets. Craft title tags, schema, internal links, add llms.txt, fix speed, and rank in search and AI.
Resolve bottlenecks fast with the EOS framework. Identify problems, discuss solutions, solve them, and assign clear ownership.
Change your approach to meetings so they stop wasting time. Drive progress with agendas, preparation, best practices, and clear follow-up.
Link every form submission directly to your CRM. Ensure no lead gets lost and follow-up happens automatically every time.
Work backwards from revenue to figure out how much traffic you actually need, then calculate the maximum you can spend per lead whilst staying profitable. This tells you which channels are even possible before you waste budget testing everything.
Weekly planning sessions turn monthly plans into weekly execution. Set the top 3 priorities, assign owners, and ensure everyone knows what to work on.
Define when a lead becomes MQL, when MQL becomes SQL. Set up stages in HubSpot so leads move automatically based on score or behaviour.
Identify your best customers, recent churned accounts, and lost prospects. Build a list of 8-12 people who can tell you what really drives buying decisions.
Spot upsell and cross-sell opportunities from usage patterns, customer feedback, and lifecycle signals before customers even ask for more.
Your profile is your homepage so fix this before you post anything. Clear headline, sharp pitch, strong CTAs, and trust signals that convert visitors.
Present upsells and cross-sells at renewal periods, usage milestones, and moments when customers naturally need more from your solution.
Not everyone moves through awareness the same way. Some people believe training works but doubt online training. Others believe online training works but doubt your approach. These splits create your segments.
Position upgrades and cross-sells as solving customer problems, not hitting your sales targets, so offers feel helpful instead of pushy.
Look at your dashboard to identify where conversion drops, then use customer research to understand why. Bottlenecks are where the most impact lives.
The hottest traffic (people comparing you to competitors) is expensive but easiest to convert. Start there, dominate it, then work backwards to warmer traffic, then cold traffic as you hit channel limits.
Write cold emails that get replies with clear value and no fluff. Learn frameworks for subject lines, openers, relevance, proof, and CTAs.
Choose meeting types, set durations and buffers, place links where intent is highest. Make booking frictionless so ready leads do not drop off.
Keep unqualified leads out of your pipeline. Maintain accurate forecasting and help reps focus on real opportunities only.