B2B growth blog

My thinking on building growth machines, organised around six core topics that form my methodology. Each article connects theory to practice, showing not just what works, but why it works and how to adapt it to your context. Written for consultants and course creators who are serious about systematic growth.

B2B growth blog

How to decide what to track

Track what matters for growth decisions. Map key conversions, name events with clear conventions, and document tracking specifications.

Design your quote templates

Build reusable quote and proposal templates with your branding, default sections, personalisation tokens, and terms so every quote looks professional without starting from scratch.

How to run qualitative research

Use heatmaps, recordings, and survey data to uncover friction. Discover confusion and blockers that hurt your conversion rates and user experience.

How to design your outreach strategy

Map the right prospects, message, and channels before sending a single email. Make every touch land in the inbox of someone ready to talk.

Growth motions

Most B2B companies pick a growth motion by accident and wonder why scaling feels so hard. Learn how to deliberately choose between founder-led

How to price expansion and growth

Structure pricing tiers, usage-based fees, and add-ons that enable customers to grow with you whilst capturing more value as they scale.

How to handle expansion conversations

Position upgrades and cross-sells as solving customer problems, not hitting your sales targets, so offers feel helpful instead of pushy.

Add new content to sequences

Keep your nurture flows fresh by adding new case studies, articles, and insights as you publish them, so contacts always receive relevant material.

Configure calling

Register your number or generate a HubSpot number. Enable call recording and live transcription so every conversation is logged and searchable.

Refresh lead magnets quarterly

Review download rates and lead quality each quarter, then update or replace offers that have gone stale.

How to optimise your LinkedIn profile

Your profile is your homepage so fix this before you post anything. Clear headline, sharp pitch, strong CTAs, and trust signals that convert visitors.

Feed research into experiment backlog

Turn what you hear in interviews into ideas you can test across your copy, your ads, your content, and your product.

Configure payments and e-signatures

Set up payment collection, e-signature flows, approval workflows, and post-signature automation so quotes convert to revenue without manual follow-up.

How to time expansion offers

Present upsells and cross-sells at renewal periods, usage milestones, and moments when customers naturally need more from your solution.

Use traffic analytics

Break down your visitors by source (organic, paid, direct, referral, email, social). Spot which channels drive sessions and which drive conversions.

Pipeline design

Customise deal stages to match your actual sales process, configure win and loss reasons that help you identify patterns, and set deal probability by stage so forecasting reflects reality.

Lists and segmentation

Build active lists that update automatically as contacts meet criteria, create segmentation rules based on behaviour and attributes, and set up list hygiene automation that removes inactive or unqualified contacts.

Identify the highest-leverage metric

Use the compound model to calculate which single metric improvement will generate the biggest revenue impact this quarter, so you focus where it matters most.

Build a swipe file of winners

Document every high-performing ad with its metrics, audience, and creative angle so your team can spot and replicate winning patterns.

Configure invoices and subscriptions

Set up invoice templates, recurring billing for retainer clients, and automated payment reminders.

Marketing automation

Leads need nurturing but you can't email everyone manually. Automation sends the right message at the right time based on behaviour.

Dominate one channel before adding the next

Focus beats diversification. Scale one channel until it stops working efficiently, then add one more. Always have a backup channel started, but put 80% of effort into your primary channel.

How to build proposal templates

Design proposal frameworks with clear scope, pricing options, and acceptance workflows that guide buyers toward decisions without confusion.

How to identify expansion opportunities

Spot upsell and cross-sell opportunities from usage patterns, customer feedback, and lifecycle signals before customers even ask for more.

Review and optimise workflows

Check existing automation for errors, redundancies, and missed triggers. Simplify where you can and fix what is not working.

Nurture to booking

Move warm leads toward a discovery call. Share case studies, answer objections, drop booking links at the right moment. Fast track for hot leads, slower for warm.

Customer success platforms

Churn happens when you're not paying attention. Success platforms surface at-risk accounts before it's too late to save them.

Keyword research and match types

Find the search terms your buyers actually use, choose the right match types, and build a negative keyword list that protects your budget.

Communicate price changes

Plan and execute price increases with clear messaging and a thoughtful rollout that retains customers and positions the change positively.

Define your pricing structure

Choose between hourly, project, retainer, and value-based models based on your service type, market, and growth goals.

How to set goals and run 12-week sprints

You can train for a half marathon in 12 weeks. You can launch a product, land five clients, or completely redesign a process. But you have to start now. A sprint system that creates urgency and visibility.

Set up your product library

Create your products and services with consistent pricing, billing frequency, and descriptions so every quote your team sends uses the same catalogue.

How to write an about page that builds trust

Tell your story in a way that establishes expertise, demonstrates values, and shows why buyers should choose you over competitors in the market.

Ticket pipeline setup

Design your ticket pipeline stages, configure automated routing, and set up ticket properties so every support request is tracked and assigned.

Why shiny objects kill growth

Random tactics scatter your focus and burn you out. Systems compound effort into sustainable growth. See why working without structure leads to chaos.

Visitor identification

See which companies visit your website, even if they don't fill out a form. Prioritise outreach based on buying signals.

Creating strong hypotheses

Most experiments fail before they start because the hypothesis is vague or untestable. Learn how to write hypotheses that are specific enough to prove or disprove and tied to metrics that matter.

Improve discovery-to-qualified ratio

Find out why qualified meetings sometimes do not convert and close the gaps in your discovery process.

How to design renewal processes

Make renewing frictionless and proactive so customers don't have to think about it whilst you spot risks early enough to address them.

Review closing techniques

Evaluate which closing approaches your team uses, measure their effectiveness, and refine what works for your market.

Update unit economics with actuals

Replace your original assumptions with real revenue data and recalculate whether your growth model is financially sustainable.

How to define your SEO content strategy

Set a traffic goal, group keywords by intent, and build a strategic content pillar map that scales with clear launch plans ready to execute.

How to set up cold outreach tools

Lock in domain, DNS, inbox warm-up, and sending volumes before writing a single email. Protect deliverability from day one with proper setup.

Improve expansion pitch conversion

Analyse which expansion offers get accepted and which get rejected, then adjust your approach based on the patterns.

How to prevent and reduce churn

Identify churn patterns, build early warning systems, and create win-back campaigns for customers considering leaving to salvage relationships.

Post-meeting nurture

Keep deals moving forward when prospects need time to think or consult their team.

Audience building and matched audiences

Build targeting audiences using job title, company size, and industry filters, and set up matched audiences from your CRM and website visitors.

How to plan a week that actually happens

You start Monday with good intentions and end Friday wondering where the time went. A weekly planning ritual that matches your energy to your priorities so the important work actually happens.

Test packaging variations

Find the combination of features and pricing tiers that makes choosing your product feel obvious.

Create reusable templates

Proposal templates speed up sales. Use PandaDoc or DocuSign to create master templates with merge fields, pricing tables, e-signature and approval workflows.

Optimise existing pages for mobile and message match

60%+ of traffic is mobile. If your page isn't optimised for small screens, you're losing half your visitors. Also ensure your ad promise matches the landing page headline exactly.

Commerce reporting

Build dashboards that track quote-to-close rates, payment collection speed, and revenue by product line so you can spot issues before they hit cash flow.

Design the sales-to-service handoff

Build the closed-won workflow: create a ticket, assign the onboarding owner, notify the service team, and set the first task. The bridge between pipeline and retention.

Ad copy and extensions

Write search ads that earn the click by matching intent, and configure extensions that increase your ad real estate and click-through rate.

SEO and content

Organic traffic compounds over time but only if you're targeting the right keywords. These tools show you what to create and how to rank.

For marketing managers

Track traffic sources and lead generation, monitor funnel progression from visitor to MQL, measure campaign performance, and prove marketing's contribution to revenue.

Improve your hooks

The first line determines whether anyone reads your ad. Test different hook types (questions, stats, pain statements, outcome promises) to find what stops the scroll for each segment.

Test reminder timing and copy

Experiment with when reminders go out and what they say to find the combination that gets the most people to show up.

Analyse click-through by audience segment

Break down click-through rates by segment to discover which audiences respond best and where your creative needs reworking.

How to structure cross-sell offers

Identify complementary products or services that solve related problems and present them at the right moment in the customer journey.

Define post-close follow-up

Create the touchpoints after signing that reinforce the buyer's decision, set expectations for onboarding, and start the relationship well.

New connection - inbound

Convert people who reached out to you into qualified conversations while their interest is still warm.

Increase NPS through targeted actions

Use detractor feedback to make specific improvements and track whether scores improve over time.

Prune inactive contacts

Remove or re-segment contacts who have not engaged in 90 or more days to protect your sender reputation and keep your data clean.

Live chat and chatbots

Engage website visitors in real-time, qualify leads automatically, and route conversations to the right team member.

Handover to customer success

Create a smooth transition from sales to customer success that builds trust from day one.

Compound learnings across experiments

Build a knowledge base from past experiments so new tests build on proven insights instead of starting from scratch every time.

New connection - outbound

Turn accepted LinkedIn requests into engaged prospects without coming across as pushy or salesy.

Build the sales-to-delivery handoff

Design the internal handoff from sales to delivery so customers experience a smooth transition and nothing gets lost along the way.

Test a new channel each quarter

Systematically evaluate and pilot one new distribution channel per cycle so you always have a backup if your main channel slows down.

Monthly review

Most teams look at dashboards without knowing what to do with the numbers. Learn how to diagnose what actually happened, separate signal from noise, and make course-corrections while there's still time to recover. Turn data into decisions instead of just reporting.

How to write engaging LinkedIn posts

Likes mean nothing if they don't convert into business. Break down winning formats, hooks, and structures that attract your ideal buyer and drive action.

How to capture everything without losing it

Ideas, tasks, and commitments appear during meetings, in conversations, while driving. Most of them disappear. One capture habit so nothing falls through and your brain can stop trying to remember.

Subscription and billing

Revenue leaks through failed payments and messy upgrades. Billing tools handle the complexity so you collect what you've earned.

Set up e-signatures and contracts

Configure digital signing tools and contract templates that make the legal step fast and painless for both sides.

Build your first email campaign

Create a marketing email from scratch: pick a template, write copy, add personalisation tokens, preview across devices, and send to a list. The core workflow you'll repeat every week.

Cold outreach - value add

Start conversations with cold leads by leading with value instead of a meeting request.

Build segment-specific pages only where volume justifies it

Calculate which segments need dedicated pages based on traffic volume and message distance. If belief gaps are close, segments can share pages. If gaps are large and volume is high, build separate pages.

Update messaging with fresh insights

Take new interview findings and systematically update your ads, landing pages, and sales scripts so your messaging stays relevant.

Advertising platforms

Paid channels let you reach your audience immediately. The right platform depends on where your buyers spend their attention.

For sales managers

Monitor your sales team's activities, track pipeline health across all reps, identify deals that need attention, and coach based on real data instead of gut feeling.

How to promote content for organic reach

Launch your repurposed assets with a step-by-step plan. Time email blasts, social drops, community posts, and engage for 60 minutes per launch.

Automation

Repetitive work is work that shouldn't require thinking. Automate the predictable stuff so your team focuses on problems that actually need human judgment.

Building your backlog

Random testing wastes time and teaches you nothing. Learn how to collect experiment ideas systematically and prioritise them based on potential impact so you always know what to run next.

How to build a content production workflow

Turn your organic-growth strategy into a production system. Track ideas, score by impact, move through workflow, and publish on time consistently.

Payment links and invoices

Set up payment processing, create payment links for common offerings, and configure invoice templates and automation for recurring billing.

CRM platforms

Your CRM is the single source of truth for every deal. The right one keeps your pipeline visible and your follow-ups from slipping.

Run monthly creative refreshes

Replace fatigued ads before performance drops by keeping a rotation calendar and a pipeline of fresh creative ready to go.

Connect your email sending domain

Authenticate your domain for marketing emails. Without this, emails land in spam and you can't send at scale.

Review win/loss by proposal type

Analyse which proposal formats, pricing structures, and lengths correlate with higher close rates so you double down on what works.

Analyse show rate trends

Track show rates over time and by lead source to identify which prospects are most likely to attend and where the drop-off happens.

Track submission rate by source

Break down form completions by traffic source to see which channels bring the most convertible visitors and where to invest more.

Campaign structure and account setup

Set up your Google Ads account, define your campaign structure, and organise ad groups so every euro is traceable to a business outcome.

AI tools

AI handles research, drafts, and analysis in minutes instead of hours. The right tools multiply your output without adding headcount or complexity.

How to protect your focus when everything competes for it

Deep work keeps getting interrupted by Slack, email, and quick questions. Practical steps to design an environment where your best hours go to your most important work.

Re-engagement

Wake up cold leads who went quiet. Try a new angle, share fresh content, or ask directly if they are still interested. Remove after 3-4 touches with no response.

Reprioritise backlog by impact and effort

Re-score your experiment backlog each quarter using updated data so you always run the highest-leverage tests first.

Monitor adoption and data quality

Track which team members are using the CRM correctly and where data quality is slipping so you can coach and intervene early.

How to build customer feedback loops

Create systematic processes to gather customer input, surface issues early, and act on feedback before problems become churn events.

A/B test form fields and placement

Run experiments on field count, layout, and page position to find the form configuration that gets the most completions.

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