B2B growth blog

My thinking on building growth machines, organised around six core topics that form my methodology. Each article connects theory to practice, showing not just what works, but why it works and how to adapt it to your context. Written for consultants and course creators who are serious about systematic growth.

B2B growth blog

How to protect your focus

Remove distractions and control your digital environment. Create conditions for high-quality focused work without constant interruptions.

Users and permissions

Set up users with the right access levels before they start working in HubSpot. Understand how seats work, create teams that match your organisation, and configure permissions so people see what they need without accessing what they shouldn't.

How to filter internal traffic in GA4

Exclude your own IP address from Google Analytics 4. Keep your data accurate and free from internal traffic noise that skews metrics.

How to structure cross-sell offers

Identify complementary products or services that solve related problems and present them at the right moment in the customer journey.

Nurture to booking

Move warm leads toward a discovery call. Share case studies, answer objections, drop booking links at the right moment. Fast track for hot leads, slower for warm.

Build your 90-day plan

The roadmap from where you are to where you want to be. Three parallel tracks working together: big initiative, 10% improvements, and buffer capacity.

How to write engaging LinkedIn posts

Likes mean nothing if they don't convert into business. Break down winning formats, hooks, and structures that attract your ideal buyer and drive action.

Optimise existing pages for mobile and message match

60%+ of traffic is mobile. If your page isn't optimised for small screens, you're losing half your visitors. Also ensure your ad promise matches the landing page headline exactly.

How to plan your week like a pro

Manage your time like your ad budget. Get the highest ROI from your hours with personal audits, ideal-week calendars, and timeboxing.

Content download follow-up

Move content subscribers from passive readers to active prospects ready to talk.

Dominate one channel before adding the next

Focus beats diversification. Scale one channel until it stops working efficiently, then add one more. Always have a backup channel started, but put 80% of effort into your primary channel.

Set your 90-day goal

One clear outcome you want to achieve in the next 90 days. Ambitious yet realistic.

Marketing reporting

Build dashboards that show traffic sources and attribution, track lead generation metrics, monitor funnel progression, and measure campaign performance and ROI.

Why shiny objects kill growth

Random tactics scatter your focus and burn you out. Systems compound effort into sustainable growth. See why working without structure leads to chaos.

How to build customer feedback loops

Create systematic processes to gather customer input, surface issues early, and act on feedback before problems become churn events.

When to post on LinkedIn for maximum reach

Stop leaving reach to chance with random timing. Use a pre-posting checklist, well-timed publishing, and first-hour engagement to multiply impressions.

Account foundations

Configure the core settings that affect everything else in HubSpot: timezone, currency, and default properties. Then connect your website and advertising platforms so data starts flowing into your CRM from day one.

How to identify expansion opportunities

Spot upsell and cross-sell opportunities from usage patterns, customer feedback, and lifecycle signals before customers even ask for more.

No-show reschedule

Recover missed meetings without burning the relationship or sounding frustrated.

Reconnect dormant connections

Revive your existing LinkedIn network and surface opportunities hidden in connections you've ignored.

How to optimise cold email campaigns

Optimise your outreach by measuring what matters. Track opens, replies, and conversions, then diagnose and fix drop-offs systematically.

How to choose proposal software

Compare PandaDoc, Proposify, and other tools based on your sales complexity, CRM integration needs, and pricing workflow requirements.

Project management

Track tasks, deadlines, and team workload. Keep projects moving without losing visibility into who's doing what.

How to track proposal performance

Monitor which sections get read, how long prospects spend reviewing, and which pricing options convert best so you can optimise proposals.

Improve your hooks

The first line determines whether anyone reads your ad. Test different hook types (questions, stats, pain statements, outcome promises) to find what stops the scroll for each segment.

How to design your outreach strategy

Map the right prospects, message, and channels before sending a single email. Make every touch land in the inbox of someone ready to talk.

How to choose the right metrics

Focus on metrics that drive decisions and reveal bottlenecks. Avoid vanity metrics that look good but don't help you grow.

Monthly growth planning

Monthly growth planning translates quarterly strategy into monthly tactics. Set the top 5 priorities for the month, assign owners, and ensure everyone knows what ships when.

How to promote content for organic reach

Launch your repurposed assets with a step-by-step plan. Time email blasts, social drops, community posts, and engage for 60 minutes per launch.

Assess your current state

Honest assessment of where you are now, what's working, what's broken, and what resources you have.

How to design renewal processes

Make renewing frictionless and proactive so customers don't have to think about it whilst you spot risks early enough to address them.

How to track key conversion events

Set up conversion tracking for real business actions. Track meetings booked, sign-ups completed, key pages visited, and payments made.

How to run weekly Firebreaks

Use a weekly Firebreak to close open loops and reset. Start next week clear and focused by clearing, reflecting, and planning systematically.

Build segment-specific pages only where volume justifies it

Calculate which segments need dedicated pages based on traffic volume and message distance. If belief gaps are close, segments can share pages. If gaps are large and volume is high, build separate pages.

How to price expansion and growth

Structure pricing tiers, usage-based fees, and add-ons that enable customers to grow with you whilst capturing more value as they scale.

Document processes before automating

Map your current manual processes step-by-step. Identify repetitive tasks that take time but don't require judgement. Calculate time savings to prioritise what to automate first.

How to write an about page that builds trust

Tell your story in a way that establishes expertise, demonstrates values, and shows why buyers should choose you over competitors in the market.

How to design upsell paths

Create clear progression from entry tier to premium offering so customers see the natural next step as they grow and need more value.

How to conduct interviews

Ask questions that uncover real pain points, not polite answers. Structure conversations that reveal what actually drives decisions.

Live chat and chatbots

Engage website visitors in real-time, qualify leads automatically, and route conversations to the right team member.

How to decide what to track

Track what matters for growth decisions. Map key conversions, name events with clear conventions, and document tracking specifications.

Calculate how many leads you need and what you can afford

Work backwards from revenue to figure out how much traffic you actually need, then calculate the maximum you can spend per lead whilst staying profitable. This tells you which channels are even possible before you waste budget testing everything.

Cold outreach - value add

Start conversations with cold leads by leading with value instead of a meeting request.

How to optimise your LinkedIn profile

Your profile is your homepage so fix this before you post anything. Clear headline, sharp pitch, strong CTAs, and trust signals that convert visitors.

How to monitor customer health

Track engagement, usage, and sentiment to identify at-risk customers before they churn so you can intervene early with targeted outreach.

How to plan your LinkedIn content calendar

Stop scrambling for ideas the night before you post. Set up a simple Notion calendar, balance value and sales, and stay three weeks ahead consistently.

How to define your SEO content strategy

Set a traffic goal, group keywords by intent, and build a strategic content pillar map that scales with clear launch plans ready to execute.

How to time expansion offers

Present upsells and cross-sells at renewal periods, usage milestones, and moments when customers naturally need more from your solution.

Map the customer journey and required beliefs

Every purchase requires customers to believe certain things are true. They need to believe the problem exists, that a solution works, that you're the right choice, and that buying now makes sense. Different people get stuck at different stages.

How to manage tasks with clarity

Create a trusted task system so you never forget anything. Always know what to work on next with capture, prioritisation, and timeboxing.

How to optimise content for SEO and AI

Turn high-quality articles into discoverable assets. Craft title tags, schema, internal links, add llms.txt, fix speed, and rank in search and AI.

How to run qualitative research

Use heatmaps, recordings, and survey data to uncover friction. Discover confusion and blockers that hurt your conversion rates and user experience.

Pop-ups and remarketing

Capture visitors before they leave with exit intent, scroll triggers, and timed pop-ups. Use LinkedIn and Meta lead forms to recapture those who did not convert.

Post-meeting nurture

Keep deals moving forward when prospects need time to think or consult their team.

How to set up cold outreach tools

Lock in domain, DNS, inbox warm-up, and sending volumes before writing a single email. Protect deliverability from day one with proper setup.

How to build your weekly scorecard

Design a dashboard that tracks core metrics, shows trends, highlights problems, and keeps the team focused on what matters.

Who to interview

Identify your best customers, recent churned accounts, and lost prospects. Build a list of 8-12 people who can tell you what really drives buying decisions.

Confirmation and reminders

Send confirmation immediately with what to expect. Remind at 24 hours and 1 hour. Each touchpoint reduces no-shows.

How to build a content production workflow

Turn your organic-growth strategy into a production system. Track ideas, score by impact, move through workflow, and publish on time consistently.

Prospecting

Find and verify contact data, enrich leads with company information, and build targeted lists for outreach.

Website CMS

Build and manage your website content. Choose a platform that balances flexibility, ease of use, and integration with your growth stack.

How to design customer onboarding

Map the first 30-90 days to deliver quick wins, set expectations, and prove value before customers question their decision to buy from you.

Monitor and optimise automations

Track performance over time. Identify bottlenecks and failures. A/B test workflows like you test landing pages. Compound automations by connecting them into complete systems.

How to build proposal templates

Design proposal frameworks with clear scope, pricing options, and acceptance workflows that guide buyers toward decisions without confusion.

Proposal follow-up

Close deals faster by staying top of mind while your proposal sits in their inbox.

How to run quarterly business reviews

Deep strategic reset with full performance analysis. Identify system-level bottlenecks, validate strategy, and set the next roadmap.

How to run monthly performance reviews

Analyse what worked and what didn't. Assess experiments, identify patterns, and decide what to double down on or cut completely.

Write hypotheses and design proper experiments

Don't just "try something". Write a hypothesis predicting what will happen and why. Design the experiment with proper controls so you actually learn whether your hypothesis was right.

Improve your calls-to-action

Match CTA to segment readiness. Hot traffic wants "Book demo now", cold traffic wants "Get the guide". Asking for too much too soon kills conversion. Asking for too little from ready buyers wastes opportunities.

Visitor identification

See which companies visit your website, even if they don't fill out a form. Prioritise outreach based on buying signals.

Lists and segmentation

Build active lists that update automatically as contacts meet criteria, create segmentation rules based on behaviour and attributes, and set up list hygiene automation that removes inactive or unqualified contacts.

Collaboration tools

Design together, record walkthroughs, whiteboard ideas, and share passwords securely across your team.

For heads of growth

See the full funnel from first touch to closed revenue, identify where leads leak between marketing and sales, and track the metrics that connect activity to outcomes.

Warm lead - request the call

Get qualified leads to book a meeting when they've shown interest but haven't taken the next step.

Sales reporting

Build pipeline dashboards that show deal health at a glance, track your personal performance against targets, set up revenue forecasting, and monitor forecast accuracy over time.

Lifecycle stages

Define the stages a contact moves through from subscriber to customer, map the exact handover points where marketing passes leads to sales, and configure automation that updates lifecycle stages without manual work.

New lead sequences

Deliver what they asked for, then introduce yourself. Build trust over 3-5 emails before asking for anything. Different flows for different entry points.

How to prevent and reduce churn

Identify churn patterns, build early warning systems, and create win-back campaigns for customers considering leaving to salvage relationships.

For marketing managers

Track traffic sources and lead generation, monitor funnel progression from visitor to MQL, measure campaign performance, and prove marketing's contribution to revenue.

How compound growth beats hard work

Sarah runs fewer experiments but wins anyway. She aligns 12 metrics across 4 engines. See how systematic leverage creates exponential results.

How to build reports in GA4

Build useful GA4 reports once your events are tracked. Understand what's working with funnels, segmentation, and automated reporting.

Start right, work left through the awareness stages

The hottest traffic (people comparing you to competitors) is expensive but easiest to convert. Start there, dominate it, then work backwards to warmer traffic, then cold traffic as you hit channel limits.

Re-engagement

Wake up cold leads who went quiet. Try a new angle, share fresh content, or ask directly if they are still interested. Remove after 3-4 touches with no response.

Meeting setup

Choose meeting types, set durations and buffers, place links where intent is highest. Make booking frictionless so ready leads do not drop off.

Lead magnets that work

Match your offer to where prospects are in their buying journey. Problem aware, solution aware, and product aware buyers need different things.

New connection - inbound

Convert people who reached out to you into qualified conversations while their interest is still warm.

Forms that convert

Place forms where intent is highest. Choose fields that balance data quality against conversion rate. Make every form work harder.

Lead routing

Set up notification workflows that alert your team when leads take important actions, configure lead assignment automation that distributes leads fairly, and create data quality workflows that keep your database clean.

AI tools

Use AI for research, writing, analysis, and automation. Pick the right tool for different tasks in your workflow.

How to design multi-touch sequences

Structure your campaign across multiple touchpoints using email, LinkedIn, or both channels for maximum reach and response rates.

Often forgotten lead sources

Find leads leaking through gaps most companies ignore. Google Business, support emails, phone enquiries, and high-traffic pages without CTAs.

Create reusable templates

Proposal templates speed up sales. Use PandaDoc or DocuSign to create master templates with merge fields, pricing tables, e-signature and approval workflows.

Sales enablement tools

Build your product library with accurate pricing, create quote templates that look professional, configure payment integration, and set up e-signature workflows that eliminate printing and scanning.

Meeting notes

Automatically record, transcribe, and summarise your calls. Share insights with your team without manual note-taking.

Improve your visuals

Images and videos determine whether ads get noticed in feed. Test formats systematically: single images versus carousels versus videos, and match visual type to segment and awareness stage.

New connection - outbound

Turn accepted LinkedIn requests into engaged prospects without coming across as pushy or salesy.

Pipeline design

Customise deal stages to match your actual sales process, configure win and loss reasons that help you identify patterns, and set deal probability by stage so forecasting reflects reality.

Brand kit

Upload your visual identity so every email, quote, and document that leaves HubSpot looks consistent. Set default colours, fonts, and logo placement once, then let templates do the work.

How to double revenue without doubling the work

Small improvements across 12 metrics multiply into exponential growth. Learn how engines connect, why improvements compound, and where leverage lives.

Weekly planning sessions

Weekly planning sessions turn monthly plans into weekly execution. Set the top 3 priorities, assign owners, and ensure everyone knows what to work on.

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