Tool review & tips

Pipedrive

Sales focused CRM with clean pipelines and activity tracking, ideal for small teams that value speed.

Pipedrive

What it does in 1 sentence

Pipedrive turns your sales process into a simple, visual pipeline that’s easy to manage.

Pipedrive
Overview

Overview of

Pipedrive

You will love this tool when

You want a pipeline that’s visual, intuitive, and easy to update.

Ideal for

Sales-led teams who want a visual CRM that reps actually use

Pricing

Who is it for icon

Annual pricing

588

Who is it for icon

Monthly starting at

24

Use cases

Who is it for icon

Track deal progress with drag-and-drop stages.

Who is it for icon

Get reminders to follow up with every lead.

Who is it for icon

Forecast revenue with real-time updates.

Tools

Alternatives for

Pipedrive

Looking for other options? These are tools I've personally used with clients or tested extensively. Some might better suit your budget, tech stack, or team size. Consider this a shortlist if you need alternatives.

CRM optimisation
HubSpot
Tool

HubSpot

All in one CRM with marketing, sales and service, strong when you want one system that teams adopt.

Monday.com
Tool

Monday.com

Work OS with boards, automations and dashboards, flexible for marketing and ops when configured with restraint.

Klaviyo
Tool

Klaviyo

Email and SMS platform with detailed segments and flows, powerful for nurture when data is clean.

Folk
Tool

Folk

Simple CRM for relationships and outreach lists, useful for partnerships and light sales without heavy setup.

Keap
Tool

Keap

Small business CRM with email automation and invoicing, good when you want sales and marketing in one light tool.

Salesforce
Tool

Salesforce

Enterprise CRM with deep customisation and ecosystem, powerful but requires clear design and governance.

Automation tools

How to automate with

Pipedrive

Tools like Zapier, n8n and Make.com are incredibly powerful, but they can feel overwhelming when you’re just getting started. Since you can connect almost anything, it’s hard to know where to begin.

Read my guide on automation
Zapier
Tool

Zapier

No code automation that connects apps and moves data, great for quick wins and alerts that save time.

n8n
Tool

n8n

Open source automation with nodes and self hosting, ideal when you need flexibility and privacy with strong workflows.

Make
Tool

Make

Visual automation platform that connects tools and moves data with control and scheduling.

What to consider

Considerations before you buy

Pipedrive

Ultimate guide for salespeople

Customise your pipeline stages

Do not settle for the default pipeline. Spend time tailoring each deal stage so that it mirrors your actual sales journey. Rename stages, add new ones or remove those you do not need. A clear, meaningful pipeline keeps everyone speaking the same language and helps you spot bottlenecks quickly. Keep stage names short and action-oriented, for example “Demo scheduled”, and agree on firm criteria for moving a deal forward.

Leverage activity-based selling with reminders

Pipedrive’s philosophy is simple: schedule an activity for every deal and momentum will follow. After each call, meeting or email, log the outcome and create the next activity immediately. The platform highlights deals without future activities or those that are overdue, prompting you to act before anything stalls. Checking the Activities view each morning and clearing overdue tasks will keep your pipeline flowing and improve hit rates.

Organise deals with filters and tags

As deal volume grows, clutter can creep in. Use filters, labels and custom fields to segment your pipeline into manageable views. Create filters for high-value opportunities, product lines, territories or lead sources. Add tags such as “Hot lead” or custom dropdowns for campaign origin. This organisation not only speeds up daily work but also makes reporting and exporting straightforward. By consistently categorising deals, you will focus on the right opportunities at the right time.

Track your performance with reports and goals

Data should guide your sales decisions. Review Pipedrive’s reports regularly to monitor metrics such as win rates, sales-cycle length and forecasted revenue. Set personal or team goals – for example, deals won per month or activities completed per week – and watch progress bars on your dashboard. If you notice conversion dropping at a particular stage, refine your approach or adjust resources. Using these insights, you can coach yourself (or your team) towards continuous improvement.

Integrate Pipedrive with your sales tools

Pipedrive is strongest when it sits at the heart of your sales stack. Sync your email and calendar so messages and meetings log automatically. Connect a dialler to make calls from within Pipedrive and record outcomes. Integrate proposal or e-signature software to speed up quoting and contract processes. Feed outbound or enrichment tools into the CRM so new leads arrive complete with context. Each integration removes double entry, keeps data current and ensures Pipedrive remains your single source of truth.

Pipedrive for B2B marketers

Capturing leads and feeding them into Pipedrive

Ensure every marketing enquiry reaches the sales team without delay. Embed Pipedrive web forms on landing pages, or use the LeadBooster chatbot and live chat add-on to capture visitors in real time. If you rely on external forms or event platforms, connect them through Zapier or native integrations so that contacts and deals appear automatically with source information attached. Work with sales to define the fields they need – lead source, campaign ID and qualification notes – so that records arrive ready for action.

Running email campaigns and nurtures

Pipedrive offers its own Campaigns add-on for simple newsletters and announcements. If your email marketing needs are modest, this integrated option keeps everything in one place. For more advanced design, automation or testing, pair Pipedrive with a dedicated email platform such as Mailchimp or ActiveCampaign and sync data two-ways. With engagement metrics flowing back into Pipedrive, sales can see who opened or clicked and time outreach accordingly.

Tracking engagement and website activity

Marketing engagement data is gold for sales conversations. Use Pipedrive’s Web Visitors add-on to identify companies browsing your site and alert reps to warm prospects. If you already track behaviour in Google Analytics or a marketing-automation tool, push key events – like webinar registrations or pricing-page visits – into Pipedrive via custom fields or notes. Focus on meaningful signals to avoid clutter while giving sales valuable context for every call.

Aligning with sales and measuring ROI

A shared dataset underpins true sales-marketing alignment. Agree on a consistent set of fields to capture campaign source, lead status and revenue. As deals progress, marketers can run reports or export data to analyse which channels convert to closed revenue. Regular joint reviews of Pipedrive dashboards help both teams refine targeting and qualification, ensuring marketing spend focuses on tactics that deliver measurable sales impact.

Conclusion

Pipedrive is a focused, activity-driven CRM that shines when used intentionally. Sales teams benefit from its visual simplicity, robust API and methodology centred on consistent action. Marketers, while likely to supplement it with specialised tools, can still leverage its data to align efforts and prove ROI. By customising pipelines, automating next steps, integrating essential apps and maintaining clean data, both sales and marketing can rely on Pipedrive as a dependable engine for revenue growth.

Learn the tool

Ultimate guide to using

Pipedrive

My personal notes on how to use this tool.

Ultimate guide for salespeople

Customise your pipeline stages

Do not settle for the default pipeline. Spend time tailoring each deal stage so that it mirrors your actual sales journey. Rename stages, add new ones or remove those you do not need. A clear, meaningful pipeline keeps everyone speaking the same language and helps you spot bottlenecks quickly. Keep stage names short and action-oriented, for example “Demo scheduled”, and agree on firm criteria for moving a deal forward.

Leverage activity-based selling with reminders

Pipedrive’s philosophy is simple: schedule an activity for every deal and momentum will follow. After each call, meeting or email, log the outcome and create the next activity immediately. The platform highlights deals without future activities or those that are overdue, prompting you to act before anything stalls. Checking the Activities view each morning and clearing overdue tasks will keep your pipeline flowing and improve hit rates.

Organise deals with filters and tags

As deal volume grows, clutter can creep in. Use filters, labels and custom fields to segment your pipeline into manageable views. Create filters for high-value opportunities, product lines, territories or lead sources. Add tags such as “Hot lead” or custom dropdowns for campaign origin. This organisation not only speeds up daily work but also makes reporting and exporting straightforward. By consistently categorising deals, you will focus on the right opportunities at the right time.

Track your performance with reports and goals

Data should guide your sales decisions. Review Pipedrive’s reports regularly to monitor metrics such as win rates, sales-cycle length and forecasted revenue. Set personal or team goals – for example, deals won per month or activities completed per week – and watch progress bars on your dashboard. If you notice conversion dropping at a particular stage, refine your approach or adjust resources. Using these insights, you can coach yourself (or your team) towards continuous improvement.

Integrate Pipedrive with your sales tools

Pipedrive is strongest when it sits at the heart of your sales stack. Sync your email and calendar so messages and meetings log automatically. Connect a dialler to make calls from within Pipedrive and record outcomes. Integrate proposal or e-signature software to speed up quoting and contract processes. Feed outbound or enrichment tools into the CRM so new leads arrive complete with context. Each integration removes double entry, keeps data current and ensures Pipedrive remains your single source of truth.

Pipedrive for B2B marketers

Capturing leads and feeding them into Pipedrive

Ensure every marketing enquiry reaches the sales team without delay. Embed Pipedrive web forms on landing pages, or use the LeadBooster chatbot and live chat add-on to capture visitors in real time. If you rely on external forms or event platforms, connect them through Zapier or native integrations so that contacts and deals appear automatically with source information attached. Work with sales to define the fields they need – lead source, campaign ID and qualification notes – so that records arrive ready for action.

Running email campaigns and nurtures

Pipedrive offers its own Campaigns add-on for simple newsletters and announcements. If your email marketing needs are modest, this integrated option keeps everything in one place. For more advanced design, automation or testing, pair Pipedrive with a dedicated email platform such as Mailchimp or ActiveCampaign and sync data two-ways. With engagement metrics flowing back into Pipedrive, sales can see who opened or clicked and time outreach accordingly.

Tracking engagement and website activity

Marketing engagement data is gold for sales conversations. Use Pipedrive’s Web Visitors add-on to identify companies browsing your site and alert reps to warm prospects. If you already track behaviour in Google Analytics or a marketing-automation tool, push key events – like webinar registrations or pricing-page visits – into Pipedrive via custom fields or notes. Focus on meaningful signals to avoid clutter while giving sales valuable context for every call.

Aligning with sales and measuring ROI

A shared dataset underpins true sales-marketing alignment. Agree on a consistent set of fields to capture campaign source, lead status and revenue. As deals progress, marketers can run reports or export data to analyse which channels convert to closed revenue. Regular joint reviews of Pipedrive dashboards help both teams refine targeting and qualification, ensuring marketing spend focuses on tactics that deliver measurable sales impact.

Conclusion

Pipedrive is a focused, activity-driven CRM that shines when used intentionally. Sales teams benefit from its visual simplicity, robust API and methodology centred on consistent action. Marketers, while likely to supplement it with specialised tools, can still leverage its data to align efforts and prove ROI. By customising pipelines, automating next steps, integrating essential apps and maintaining clean data, both sales and marketing can rely on Pipedrive as a dependable engine for revenue growth.

My personal review

My review of

Pipedrive

Ultimate guide for salespeople

Customise your pipeline stages

Do not settle for the default pipeline. Spend time tailoring each deal stage so that it mirrors your actual sales journey. Rename stages, add new ones or remove those you do not need. A clear, meaningful pipeline keeps everyone speaking the same language and helps you spot bottlenecks quickly. Keep stage names short and action-oriented, for example “Demo scheduled”, and agree on firm criteria for moving a deal forward.

Leverage activity-based selling with reminders

Pipedrive’s philosophy is simple: schedule an activity for every deal and momentum will follow. After each call, meeting or email, log the outcome and create the next activity immediately. The platform highlights deals without future activities or those that are overdue, prompting you to act before anything stalls. Checking the Activities view each morning and clearing overdue tasks will keep your pipeline flowing and improve hit rates.

Organise deals with filters and tags

As deal volume grows, clutter can creep in. Use filters, labels and custom fields to segment your pipeline into manageable views. Create filters for high-value opportunities, product lines, territories or lead sources. Add tags such as “Hot lead” or custom dropdowns for campaign origin. This organisation not only speeds up daily work but also makes reporting and exporting straightforward. By consistently categorising deals, you will focus on the right opportunities at the right time.

Track your performance with reports and goals

Data should guide your sales decisions. Review Pipedrive’s reports regularly to monitor metrics such as win rates, sales-cycle length and forecasted revenue. Set personal or team goals – for example, deals won per month or activities completed per week – and watch progress bars on your dashboard. If you notice conversion dropping at a particular stage, refine your approach or adjust resources. Using these insights, you can coach yourself (or your team) towards continuous improvement.

Integrate Pipedrive with your sales tools

Pipedrive is strongest when it sits at the heart of your sales stack. Sync your email and calendar so messages and meetings log automatically. Connect a dialler to make calls from within Pipedrive and record outcomes. Integrate proposal or e-signature software to speed up quoting and contract processes. Feed outbound or enrichment tools into the CRM so new leads arrive complete with context. Each integration removes double entry, keeps data current and ensures Pipedrive remains your single source of truth.

Pipedrive for B2B marketers

Capturing leads and feeding them into Pipedrive

Ensure every marketing enquiry reaches the sales team without delay. Embed Pipedrive web forms on landing pages, or use the LeadBooster chatbot and live chat add-on to capture visitors in real time. If you rely on external forms or event platforms, connect them through Zapier or native integrations so that contacts and deals appear automatically with source information attached. Work with sales to define the fields they need – lead source, campaign ID and qualification notes – so that records arrive ready for action.

Running email campaigns and nurtures

Pipedrive offers its own Campaigns add-on for simple newsletters and announcements. If your email marketing needs are modest, this integrated option keeps everything in one place. For more advanced design, automation or testing, pair Pipedrive with a dedicated email platform such as Mailchimp or ActiveCampaign and sync data two-ways. With engagement metrics flowing back into Pipedrive, sales can see who opened or clicked and time outreach accordingly.

Tracking engagement and website activity

Marketing engagement data is gold for sales conversations. Use Pipedrive’s Web Visitors add-on to identify companies browsing your site and alert reps to warm prospects. If you already track behaviour in Google Analytics or a marketing-automation tool, push key events – like webinar registrations or pricing-page visits – into Pipedrive via custom fields or notes. Focus on meaningful signals to avoid clutter while giving sales valuable context for every call.

Aligning with sales and measuring ROI

A shared dataset underpins true sales-marketing alignment. Agree on a consistent set of fields to capture campaign source, lead status and revenue. As deals progress, marketers can run reports or export data to analyse which channels convert to closed revenue. Regular joint reviews of Pipedrive dashboards help both teams refine targeting and qualification, ensuring marketing spend focuses on tactics that deliver measurable sales impact.

Conclusion

Pipedrive is a focused, activity-driven CRM that shines when used intentionally. Sales teams benefit from its visual simplicity, robust API and methodology centred on consistent action. Marketers, while likely to supplement it with specialised tools, can still leverage its data to align efforts and prove ROI. By customising pipelines, automating next steps, integrating essential apps and maintaining clean data, both sales and marketing can rely on Pipedrive as a dependable engine for revenue growth.

Playbooks

Pipedrive

is part of

CRM optimisation

This tool is part of tactical playbooks that walk you through every stage of this engine. Read the full guides to learn how to implement the framework, set up your infrastructure, and execute the tactics that drive results.

See all playbooks
Playbook

CRM optimisation

Shape pipelines and stages, standardise fields, automate tasks and alerts, and clean data, so reps know what to do next and reports match reality across teams.

See playbook
CRM optimisation
Growth wiki

Growth concepts explained in simple language

Key concepts and frameworks explained clearly. Quick reference when you need to understand a term, refresh your knowledge, or share with your team.

See entire growth wiki
Eyebrow title

MQL

use case icon

Topic

Who is it for icon

Playbook

Flag leads who meet defined engagement or fit criteria, creating a qualified handoff between marketing and sales for efficient follow-up.

Eyebrow title

BANT

use case icon

Topic

Who is it for icon

Playbook

Qualify leads systematically by assessing budget, authority, need, and timing to focus sales effort on high-potential opportunities.

Eyebrow title

SQL

use case icon

Topic

Who is it for icon

Playbook

Identify prospects that sales has vetted as qualified opportunities, establishing the handoff from marketing to active deal pursuit.

Course

Why most B2B marketers don't get the results they want

Most B2B marketers are either Random Ricks (trying everything) or Specialist Steves (obsessed with one channel). Generalists run tactics without strategy. Specialists hit channel ceilings. But there's a better way.

See entire course
Random Rick
Always-busy marketer

Tries everything at once. Posts on LinkedIn, runs ads, tweaks the website, chases referrals. Nothing compounds because nothing's consistent. Growth feels chaotic.

Specialist Steve
Single channel specialist

Obsessed with one tactic. 'We just need better ads' or 'SEO will fix everything.' Ignores the rest of the system. One strong engine can't carry a broken machine.

Solid Sarah
Full-funnel marketer

Finds the bottleneck. Fixes that first. Then moves to the next weakest link. Builds a system that's predictable, measurable and doesn't need 80-hour weeks.

Start for free

Sarah grows faster than Rick and Steve. Want to know how Solid Sarah does it?

Learn how she diagnoses bottlenecks, orchestrates the four engines, and drives predictable growth. Choose if you want to read or watch:

See full course
7-day mini-course in your inbox

Learn the system by email

Get practical frameworks delivered daily. Seven short emails explain how Sarah diagnoses bottlenecks, orchestrates the four engines, and builds systems that compound.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Watch module 1 for free

See the course in action

Free 45-minute video module from the full course. Watch how to diagnose your growth bottleneck and see exactly what the course platform looks like.

Other tools

More tools

See all tools
Dropbox Sign
Tool

Dropbox Sign

Lightweight e signature tool with easy templates and clean UX, good for small teams that need fast signatures.

Justuno
Tool

Justuno

On site promotions and forms that help capture leads and run offers with targeting and design control.

Keap
Tool

Keap

Small business CRM with email automation and invoicing, good when you want sales and marketing in one light tool.

Calendly
Tool

Calendly

Well known meeting scheduler with simple routing and reminders that reduce no shows and make booking easy for buyers.

Cal.com
Tool

Cal.com

Open scheduling tool with routing rules and brand control, useful when you want flexible booking that plays nicely with your stack.

HubSpot
Tool

HubSpot

All in one CRM with marketing, sales and service, strong when you want one system that teams adopt.