How to choose marketing automation

Select automation that handles your lead volume and integrates with your CRM. Avoid overcomplicating simple workflows with enterprise tools.

How to choose marketing automation

Introduction

Marketing automation ranges from simple email sequences to complex multi-touch attribution. Most teams overbuy. They purchase enterprise platforms for workflows they'll never build. Or they underbuy choosing free tools that break at 10,000 contacts. This chapter helps you match automation capability to your actual lead volume, integration requirements, and team sophistication so you're not paying for features you'll never use or outgrowing tools in six months.

Define your automation requirements clearly

Compare platforms by lead volume and complexity

Assess CRM integration and data flow needs

Choose based on current needs not future dreams

Conclusion

Tools

Relevant tools

HubSpot
Tool

HubSpot

All in one CRM with marketing, sales and service, strong when you want one system that teams adopt.

ActiveCampaign
Tool

ActiveCampaign

ActiveCampaign combines email marketing, CRM, and marketing automation with sophisticated workflows and lead scoring for B2B companies.

Klaviyo
Tool

Klaviyo

Klaviyo provides email and SMS marketing built specifically for e-commerce with deep Shopify integration and revenue attribution.

Brevo
Tool

Brevo

Brevo provides email marketing, SMS campaigns, and marketing automation with transactional email capabilities for growing businesses.

Mailchimp
Tool

Mailchimp

Mailchimp provides email marketing with automation, landing pages, and basic CRM features designed for small businesses and beginners.

Customer.io
Tool

Customer.io

Customer.io sends targeted messages across email, SMS, and push notifications triggered by user behaviour and product data for SaaS companies.

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How to choose project management tools

Pick the right system for your team size and workflow style. Focus on adoption and collaboration, not feature bloat nobody will use.

Playbook

How to choose your growth tools

The wrong tools waste money and create friction. The right tools compound productivity. Avoid vendor promises and feature bloat. Choose what actually fits your workflow, integrates cleanly, and grows with you.

See playbook
How to choose your growth tools
Growth wiki

Growth concepts explained in simple language

Wiki

Marketing Automation

Execute personalised, multi-touch campaigns at scale through software that triggers messages based on prospect behaviour and characteristics.

Wiki

Email sequence

Automate multi-touch email campaigns that adapt based on recipient behaviour to nurture leads consistently without manual follow-up from reps or marketers.

Wiki

Workflow automation

Connect triggers to actions across systems so repetitive tasks happen automatically and teams can focus on work that requires judgement instead of admin.

Wiki

Trigger

Define events that start automation workflows so the right message reaches people at the right moment based on their actual behaviour not arbitrary timing.