How to build re-engagement sequences

Revive cold leads with value-driven campaigns that acknowledge the silence and offer a fresh reason to engage before archiving them permanently.

How to build re-engagement sequences

Introduction

Leads go cold. They stop opening emails, stop responding, and disappear from your pipeline. Re-engagement sequences give them one last chance before you archive them. They acknowledge the silence, offer fresh value, and ask a simple question: still interested? This chapter shows you how to design re-engagement sequences that win back cold leads by offering real value, making it easy to re-engage, and cleaning your database of people who will never convert.

Acknowledge the silence without being needy or desperate

Offer fresh value that reignites interest effectively

Make re-engagement easy with clear options provided

Archive or remove leads who don't respond finally

Conclusion

Tools

Relevant tools

HubSpot
Tool

HubSpot

All in one CRM with marketing, sales and service, strong when you want one system that teams adopt.

ActiveCampaign
Tool

ActiveCampaign

ActiveCampaign combines email marketing, CRM, and marketing automation with sophisticated workflows and lead scoring for B2B companies.

Customer.io
Tool

Customer.io

Customer.io sends targeted messages across email, SMS, and push notifications triggered by user behaviour and product data for SaaS companies.

Klaviyo
Tool

Klaviyo

Klaviyo provides email and SMS marketing built specifically for e-commerce with deep Shopify integration and revenue attribution.

Mailchimp
Tool

Mailchimp

Mailchimp provides email marketing with automation, landing pages, and basic CRM features designed for small businesses and beginners.

Brevo
Tool

Brevo

Brevo provides email marketing, SMS campaigns, and marketing automation with transactional email capabilities for growing businesses.

Next chapter

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Playbook

Lead nurture sequences

Your best leads go cold because you're not in their inbox when they're ready to buy. Nurture sequences solve the timing problem. Stay top of mind with automated follow-up that delivers value, handles objections, and keeps momentum alive between meetings, proposals, and decisions.

See playbook
Lead nurture sequences
Growth wiki

Growth concepts explained in simple language

Wiki

Email sequence

Automate multi-touch email campaigns that adapt based on recipient behaviour to nurture leads consistently without manual follow-up from reps or marketers.

Wiki

Churn rate

Measure the percentage of customers who stop paying to identify retention problems and calculate the true cost of growth in subscription businesses.

Wiki

Trigger

Define events that start automation workflows so the right message reaches people at the right moment based on their actual behaviour not arbitrary timing.

Wiki

Engagement

Measure likes, comments, and shares to evaluate content resonance and algorithmic distribution on social platforms that reward interactions with reach.