Onboarding metrics predict churn. Track time to first value, feature adoption rate by day 30, login frequency, support ticket volume and NPS at day 30. Flag at-risk accounts early.
Map the customer journey from signup to value realisation. Create 30-60-90 day milestones. Build automation that delivers consistent onboarding. Develop resources customers use to get wins fast.
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All in one CRM with marketing, sales and service, strong when you want one system that teams adopt.
Product analytics for events, funnels and cohorts, useful when you need to see how users move and where they drop in product journeys.
Messaging platform with fine control over events and segments, good for product led journeys and complex triggers.
