Build a knowledge base that captures processes and decisions. Prevent institutional knowledge from living only in people's heads.

Documentation prevents re-explaining the same processes, redoing solved problems, and losing knowledge when people leave. Notion works for startups. Confluence scales for enterprises. Google Docs is simple but unstructured. Coda bridges docs and databases. This chapter helps you choose documentation platforms that fit your team's writing style, integrate with your workflow, and actually get maintained instead of becoming stale wikis no one reads.
Connect your growth tools with automation platforms. Handle data flow, trigger workflows, and eliminate repetitive manual busywork.
The wrong tools waste money and create friction. The right tools compound productivity. Avoid vendor promises and feature bloat. Choose what actually fits your workflow, integrates cleanly, and grows with you.
See playbook
Document your repeatable processes in clear, step-by-step instructions that ensure consistency, enable delegation, and capture institutional knowledge.
Clear mental clutter by transferring all thoughts, tasks, and ideas onto paper or screen, creating space for focused work.