Run expansion campaigns

Expansion campaigns target high-potential accounts. Send personalised emails showing upgrade benefits, use in-app prompts at key moments, create sales plays for CSMs and offer limited-time incentives.

Run expansion campaigns

Introduction

Conclusion

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Playbook

Upsell opportunities

Identify expansion opportunities by analysing usage data. Set automated triggers for buying signals. Develop upsell frameworks that frame growth as mutual benefit. Run targeted expansion campaigns.

See playbook
Upsell opportunities
Tools

Relevant tools

HubSpot
Tool

HubSpot

All in one CRM with marketing, sales and service, strong when you want one system that teams adopt.

Customer.io
Tool

Customer.io

Messaging platform with fine control over events and segments, good for product led journeys and complex triggers.

Growth wiki

Growth concepts explained in simple language

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