Win back churned customers

Win-back campaigns recover lost revenue. Wait 60-90 days after churn, share product improvements they requested, offer limited-time discounts and make the return easy with fast reactivation.

Win back churned customers

Introduction

Conclusion

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Playbook

Customer retention

Build a retention framework that identifies why customers leave. Analyse churn patterns to find root causes. Create engagement campaigns. Score customer health to flag at-risk accounts early.

See playbook
Customer retention
Tools

Relevant tools

HubSpot
Tool

HubSpot

All in one CRM with marketing, sales and service, strong when you want one system that teams adopt.

Customer.io
Tool

Customer.io

Messaging platform with fine control over events and segments, good for product led journeys and complex triggers.

Growth wiki

Growth concepts explained in simple language

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