How to connect your CRM to other tools

Integrate your CRM with email, calendar, and marketing tools. Enable automatic data flow without manual entry or duplicate work.

How to connect your CRM to other tools

Introduction

A CRM in isolation is just a database. Integrations make it an operating system. Email sync captures every conversation. Calendar integration logs meetings automatically. Marketing automation passes lead scores. Support tools show customer health. This chapter walks through essential CRM integrations, how to configure them properly so data flows without duplication, and how to troubleshoot common integration problems that break data sync.

Map your essential integration requirements clearly

Connect email, calendar, and communication tools

Integrate marketing automation and lead sources

Set up support and customer success tool links

Conclusion

Tools

Relevant tools

HubSpot
Tool

HubSpot

All in one CRM with marketing, sales and service, strong when you want one system that teams adopt.

Leadinfo
Tool

Leadinfo

Leadinfo identifies companies visiting your website, shows which pages they viewed, and enriches with contact details for sales prospecting.

Notion
Tool

Notion

Flexible workspace for docs, wikis, and lightweight databases ideal when you need custom systems without heavy project management overhead.

Aircall
Tool

Aircall

Aircall provides cloud phone system with CRM integrations, call routing, and analytics for sales and support teams working remotely.

Surfe
Tool

Surfe

Surfe syncs LinkedIn profiles directly into your CRM with one click, capturing contact details, notes, and activities without manual data entry.

Dealfront
Tool

Dealfront

Dealfront identifies companies visiting your website, combines with intent data, and enriches with company details for B2B sales prospecting.

Zoominfo
Tool

Zoominfo

Zoominfo provides comprehensive B2B contact and company data with advanced search, intent signals, and native CRM integration for enterprise sales.

Reply.io
Tool

Reply.io

Reply.io combines email, LinkedIn, calls, and WhatsApp into multichannel outreach sequences with AI-powered assistance and team analytics.

Outgrow
Tool

Outgrow

Outgrow creates calculators, quizzes, and assessments to engage visitors, capture leads, and personalise recommendations on websites.

Next chapter

Continue reading

Playbook

How to set up your CRM

A poorly configured CRM becomes a graveyard of stale data and missed follow-ups. A properly set up CRM runs your sales process automatically, surfaces hot leads, and forecasts revenue accurately.

See playbook
How to set up your CRM
Growth wiki

Growth concepts explained in simple language

Wiki

Integration

Connect tools so data flows automatically between systems to eliminate manual entry, keep records current, and enable sophisticated workflows across platforms.

Wiki

API

Enable tools to exchange data programmatically so you can build custom integrations and automate processes that vendor-built integrations don't support.

Wiki

Sales tech stack

Assemble tools that manage pipeline, automate outreach, and track performance to help reps sell more efficiently and managers forecast accurately.

Wiki

Workflow automation

Connect triggers to actions across systems so repetitive tasks happen automatically and teams can focus on work that requires judgement instead of admin.