Playbook for B2B marketers

Team collaboration

Help your team work better together. Set up shared rituals and tools to remove friction and move faster. Make async the default and know who decides and where work lives.

Team collaboration

Introduction

Great marketing doesn’t happen in isolation. It comes from teams that communicate clearly, know where to find what they need, and move together in sync. But most teams lose time and energy to scattered tools, unclear roles, and constant interruptions.

This playbook helps you improve how your marketing team works together. You’ll learn how to create shared systems for communication, knowledge sharing and project flow, so that work doesn’t get stuck and nothing slips through the cracks.

If your team feels like it’s always scrambling to catch up or repeating the same conversations, this structure will help you create calm, clarity and faster delivery without adding unnecessary process.

Chapters

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ClickUp
Tool review

ClickUp

All in one project and doc tool with tasks, docs and dashboards, powerful yet noisy if over configured, best with a clear setup.

Asana
Tool review

Asana

Project management that keeps work clear with boards, timelines and templates, good for campaign planning and cross team coordination.

Figma
Tool review

Figma

Collaborative design tool for layouts and assets, great for landing pages, ads and quick iteration with stakeholders.

Google Workspace
Tool review

Google Workspace

Productivity suite for mail, docs and storage, easy admin and sharing that suits most B2B teams.

Loom
Tool review

Loom

Video recording for updates and walkthroughs that beats meetings when you need clarity without a call.

LastPass
Tool review

LastPass

Password manager that stores and shares credentials securely, with policies that protect access.

Process Street
Tool review

Process Street

Process tool for repeatable checklists with form fields and automations, good for onboarding and QA.

Notion
Tool review

Notion

All in one workspace for docs, wikis and lightweight databases, ideal for playbooks and knowledge.

Trello
Tool review

Trello

Kanban boards for projects and tasks, easy to start and share, best for light workflows.

Slack
Tool review

Slack

Team chat that speeds collaboration when channels, notifications and etiquette are set with care.

Miro
Tool review

Miro

Online whiteboard for mapping ideas, journeys and plans, great for async workshops and alignment.

Coda
Tool review

Coda

Document platform that blends text, tables and automation, great for playbooks, calculators and living specs in one place.

Kanbox
Tool review

Kanbox

Simple storage and sharing tool for files and notes, best for small teams that want basic organisation.

Trainual
Tool review

Trainual

Training and SOP platform that organises processes, roles and checklists so teams learn consistently.

Book summary & review

Company of One

Paul Jarvis

Lessons for keeping work simple and profitable. Focus on retention, systems and selective growth that preserves quality.

Company of One
Book summary & review

Checklist Manifesto

Atul Gawande

Why checklists work, where to use them, and examples for launches, experiments and migrations. Keep quality high and stress low.

Checklist Manifesto
Book summary & review

Managing The Professional Service Firm

David H. Maister

A classic on leading expert teams. Balance sales, delivery and culture with numbers that keep the firm strong.

Managing The Professional Service Firm
Book summary & review

Work The System

Sam Carpenter

A plain approach to system thinking. Write procedures, make small fixes and keep operations tidy as you scale.

Work The System
Book summary & review

Rework

Jason Fried

Short essays that challenge default habits. Focus on product, talk to customers and cut pretend work.

Rework
Book summary & review

Clockwork

Mike Michalowicz

A clear way to design responsibilities and handoffs. Use time maps and simple dashboards to remove bottlenecks and protect focus.

Clockwork
Book summary & review

E-Myth Revisited

Michael Gerber

A practical case for SOPs in growth teams. Design roles, write checklists and build a rhythm for continuous improvement.

E-Myth Revisited
Book summary & review

SYSTEMology

David Jenyns

A step by step way to document and improve processes so the team delivers consistent results without heroics.

SYSTEMology

Wiki articles

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Further reading

Async video and screen recording

Teams spread across continents rarely share the same calendar slots. A recorder that turns your screen and voice into a link saves the ritual of booking a call. Look for instant cloud upload, viewer analytics, and password-protected links so clients can watch updates when it suits them.

Real-time visual collaboration

Design reviews, journey maps, and rough wireframes all benefit from live cursors and shared canvases. A tool that supports vector editing, comments, and quick prototype links avoids the “final-final-v3” file spiral. Check how well it handles heavy images and whether guests can comment without a paid seat.

Secure credential sharing

Growth stacks balloon to dozens of logins—ad platforms, analytics, landing-page builders. A password manager that stores and autofills credentials, enforces two-factor authentication, and revokes access when a freelancer rolls off the project is non-negotiable. Make sure it logs who accessed what and supports shared folders tied to role, not person.

Version history and file recovery

When five people edit the same asset, mistakes will happen. Automatic versioning lets you rewind a Figma frame or restore yesterday’s Loom clip without raising a support ticket. Confirm the retention limits on the plan you choose; cheaper tiers sometimes trim history after thirty days.

Integrations and notifications

Status updates should flow into Slack or e-mail by default. Loom comments, Figma design approvals, and LastPass shared-folder invites need to push alerts where the team already lives. Native integrations beat webhooks here, as they preserve context and cut setup time.

Guest access and permissions

Agencies and in-house teams often bring in contractors for a sprint. A clean permission model lets you invite guests to specific files or folders without exposing the whole workspace. Check whether the platform charges for viewers, how temporary access works, and whether you can transfer file ownership when someone leaves.

Cross-platform performance

Mobile, tablet, and low-power laptops must still load boards and videos quickly. Test large Figma files on a mid-range machine, or a Loom recording on limited bandwidth, to ensure friction stays low for every stakeholder.

These features keep collaboration smooth, secure, and quick—exactly what a growth team needs when juggling campaigns across time-zones and tools.

Why do hybrid teams need dedicated collaboration tools?

When half the team sits in the office and half dials in, outdated habits surface fast—screens get aimed at laptops, meeting notes vanish, and nobody remembers who owns the next step. A shared whiteboard such as Miro keeps every diagram in one place and lets remote colleagues sketch in real time. Paired with Loom recordings for quick context, decisions stay visible and new joiners catch up without booking another status call.

How does asynchronous video improve remote work?

Time-zone gaps turn short questions into 24-hour delays. I record a two-minute Loom, walk through the screen, and drop the link in chat. Teammates watch when they wake, respond with timestamped comments, and we avoid scheduling yet another call. The thread stays linked to the project, so future reviewers see exactly what was agreed and why.

What solves design feedback across locations?

Figma’s multiplayer editing means everyone—from product to marketing—can point at the same pixel without version-control headaches. Comments sit on the frame, replies resolve them, and the history panel shows who changed what. No more “final_v7” files or screenshots pasted in chat. The design team iterates faster, and reviewers see progress without pinging designers for new links.

How do we keep passwords secure in a distributed setup?

Shared logins multiply when contractors and agencies join a project. LastPass stores credentials in encrypted folders, autofills them, and lets me revoke access with one click when someone rolls off. It also enforces two-factor authentication, which stops the common “shared spreadsheet of passwords” risk dead in its tracks.

What is the minimum viable stack for async collaboration?

I start with four pieces: a real-time whiteboard (Miro) for brainstorming, a design hub (Figma) for assets, an async video tool (Loom) for quick walkthroughs, and a password manager (LastPass) for secure login sharing. Anything beyond that must replace one of these or automate a clear pain point; otherwise it adds more log-ins than value.

Hybrid, remote, or fully async—each arrangement benefits from the same principle: keep context attached to the work and make updates available on demand. When diagrams, demos, and credentials live where everyone can find them, distance stops being a blocker and the pace of execution stays high.

You're ready for growth, but your tool stack isn't.

Growth feels chaotic. You're firefighting because of broken tools and messy data. You need a solid foundation to grow.