Churn analysis uncovers patterns. Segment by churn reason (product fit, price, support, competition), time to churn, customer profile and identify which segments churn most and why.

Retention campaigns keep customers engaged. Send monthly value summaries, quarterly check-ins, feature announcements, best practice tips and success stories that remind them why they bought.
Build a retention framework that identifies why customers leave. Analyse churn patterns to find root causes. Create engagement campaigns. Score customer health to flag at-risk accounts early.
See playbook