Set up async communication that keeps teams aligned without constant meetings. Reduce notification overload whilst maintaining clarity.

Email doesn't scale for internal communication. Slack can become notification hell. Teams needs structure or it's chaos. The right communication stack balances real-time chat, async updates, and focused deep work. This chapter shows you how to evaluate chat platforms, set up channels that actually get used, integrate with your other tools, and establish communication norms that keep people informed without constant interruptions.
Build a knowledge base that captures processes and decisions. Prevent institutional knowledge from living only in people's heads.
The wrong tools waste money and create friction. The right tools compound productivity. Avoid vendor promises and feature bloat. Choose what actually fits your workflow, integrates cleanly, and grows with you.
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Block extended time for cognitively demanding tasks requiring sustained focus, maximising valuable output whilst minimising shallow distractions.
Protect long uninterrupted blocks for deep work that requires concentration by clustering meetings and separating them from creative and analytical time.
Schedule focused work sessions in your calendar to protect concentration and ensure important tasks don't get crowded out by meetings and interruptions.