Introduction
The moment a project ends is where most teams hand off a folder of documents and disappear. The client is left with a system they don't fully understand, no idea how to maintain it, and no sense of what comes next. Three months later something breaks and they have no reference point for fixing it. That's a failed handover.
A proper handover is a structured transfer of ownership: everything that was built is documented, all configurations are explained, recommendations for next steps are clear, and the client's team is equipped to run the system independently. This article covers what to include in a handover and how to deliver it so the client can own their system from day one.