Freshcaller

Freshcaller is Freshworks' cloud phone straightforward, affordable, and integrates naturally with Freshdesk and Freshsales. The setup is simple compared to traditional PBX. The call routing handles basic needs. The IVR features manage inbound volume. The Freshworks integration is the main benefit. Pricing starts around $15/user/month. Compare against: Aircall for better CRM integrations, RingCentral for more features, or just mobile phones if integration and routing don't matter. Choose Freshcaller when you're already in Freshworks ecosystem and want phone integrated rather than separate tool. The standalone value is limited stronger alternatives exist if you're not using Freshworks. Best for Freshworks customers adding phone capability to their support or sales process without managing separate phone provider and integration complexity.