Marketing hub configuration

Configure Marketing Hub to capture leads, nurture them through lifecycle stages, and hand them off to sales at exactly the right moment. Set up forms, lead scoring, automation, and reporting that turns traffic into qualified pipeline.

Marketing hub configuration

Introduction

Marketing Hub is where your growth machine starts. This is where traffic becomes leads, leads become MQLs, and MQLs get handed to your sales team with enough context to actually close them.

But here's what I see constantly: companies turn on Marketing Hub, create a few forms, send some emails, and wonder why nothing's converting. The problem isn't the tool. It's that nobody configured the foundations properly.

This playbook shows you how to set up Marketing Hub the way I do it with my clients. We're going to configure lifecycle stages that match your actual customer journey, build forms that convert without asking for your firstborn child, set up lead scoring that identifies your best opportunities, and create automation that works while you sleep.

If you're a marketer reading this, I get it. You've probably been thrown into HubSpot and told to "figure it out". I've been there. This playbook is what I wish someone had given me.

We're going to focus on configuration, not execution. That means setting up the infrastructure so that when you start building campaigns, everything just works.

Let's get your Marketing Hub configured properly.

Chapters

1

Understanding HubSpot for marketing people

Understand how contacts, companies, and lists connect in HubSpot's data model, see how marketing data flows into the sales team's pipeline, grasp the basics of marketing attribution, and get an overview of the key marketing tools you'll use daily.

2

Lifecycle stages and customer journey

Define the stages a contact moves through from subscriber to customer, map the exact handover points where marketing passes leads to sales, configure automation that updates lifecycle stages without manual work, and set up lead status values that show where each lead sits in the funnel.

3

How to build welcome sequences

Create automated onboarding flows that introduce new subscribers to your brand. Deliver value and next steps immediately after signup.

3

Forms configuration

Configure form fields and field types that balance data quality with conversion rate, set up progressive profiling so returning visitors see different questions, create thank you pages that guide people to the next step, and configure form notifications that route leads to the right person immediately.

5

Lists and segmentation

Build active lists that update automatically as contacts meet criteria and static lists that capture a snapshot in time, create segmentation rules based on behavior and attributes, set up list hygiene automation that removes inactive or unqualified contacts, and configure suppression lists for bounced and unsubscribed contacts.

6

Marketing automation workflows (internal)

Set up internal notification workflows that alert your team when leads take important actions, configure lead assignment automation that distributes new leads fairly, build lead status automation that progresses contacts through your funnel, and create data quality workflows that keep your database clean without manual effort.

7

Meeting scheduling and booking

Create meeting links that show your real availability, configure availability settings that respect your working hours and buffer time, set up different meeting types for discovery calls versus demos, and customize booking pages that match your brand and ask qualifying questions.

8

Marketing reporting and dashboards

Build dashboards that show traffic sources and attribution, track lead generation metrics that matter to your goals, create form conversion reports that identify drop-off points, and monitor MQL progression to see if qualified leads are actually converting to opportunities.

Marketing hub configuration

tools

HubSpot

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45

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HubSpot

All in one CRM with marketing, sales and service, strong when you want one system that teams adopt.

ActiveCampaign

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15

per month

ActiveCampaign

ActiveCampaign combines email marketing, CRM, and marketing automation with sophisticated workflows and lead scoring for B2B companies.

Klaviyo

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45

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Klaviyo

Klaviyo provides email and SMS marketing built specifically for e-commerce with deep Shopify integration and revenue attribution.

Brevo

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7

per month

Brevo

Brevo provides email marketing, SMS campaigns, and marketing automation with transactional email capabilities for growing businesses.

Mailchimp

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19

per month

Mailchimp

Mailchimp provides email marketing with automation, landing pages, and basic CRM features designed for small businesses and beginners.

Customer.io

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100

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Customer.io

Customer.io sends targeted messages across email, SMS, and push notifications triggered by user behaviour and product data for SaaS companies.

Books

Dotcom Secrets

Russel Brunson

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Dotcom Secrets

Translate funnel templates into clean journeys. Focus on offers, sequences and pages that convert instead of tactics that age badly.

Expert secrets

Russel Brunson

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Expert secrets

Position your expertise, tell stories that teach, and build simple offers that move buyers from interest to action.

$100M Leads

Alex Hormozi

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$100M Leads

Clear take on list building, offers and outreach. See how to adapt the playbook for B2B, protect your domain, and turn attention into qualified pipeline.

Wiki

Trigger

Define events that start automation workflows so the right message reaches people at the right moment based on their actual behaviour not arbitrary timing.

Drip campaign

Send a series of scheduled emails that educate prospects over time to stay top-of-mind without overwhelming them with aggressive sales pitches.

Workflow automation

Connect triggers to actions across systems so repetitive tasks happen automatically and teams can focus on work that requires judgement instead of admin.

Email sequence

Automate multi-touch email campaigns that adapt based on recipient behaviour to nurture leads consistently without manual follow-up from reps or marketers.

Related topic

Marketing funnel

Your website, email flows, and remarketing all work together like a mousetrap. Build clear landing pages that convert, automation that nurtures leads, and a machine that drives discovery calls without you chasing people. Stop leaking leads halfway through.

Marketing hub configuration

Other playbooks

Hubspot for managers

Hubspot for managers

Use HubSpot to manage your team, track performance, and report to leadership with confidence. Set goals, build forecasts, create dashboards, and coach your team using data instead of guesswork.

Hubspot basics

Hubspot basics

Get your HubSpot account properly set up from day one. Configure teams, users, domain, tracking, brand assets, and essential integrations so your marketing and sales data flows correctly from the start.

LinkedIn advertising

LinkedIn advertising

LTV deep dive

LTV deep dive

Automation

Automation

Identify repetitive tasks draining time and build workflows that run without you. Use HubSpot and Zapier to automate lead routing, follow-ups, notifications, and data entry.

Weekly scorecard

Weekly scorecard

Set up and run the weekly 12-metric review across all four growth engines. Structure the meeting, assign ownership, use traffic lights, and escalate issues that need attention.

Keep reading