Sales sequences

Following up manually doesn't scale. Automated sequences with the right cadence and messaging keep deals warm without requiring you to remember every prospect.

Sales sequences

Introduction

Most deals don't die because of price or competition. They die because someone stopped following up.

The data is brutal: 48% of sales reps never make a single follow-up attempt. Meanwhile, 80% of deals require five or more touches before closing. The gap between those two numbers is where revenue goes to disappear.

Sequences solve this. They're automated follow-up cadences that send emails, create tasks, and keep deals moving - without relying on your memory or your to-do list.

This playbook covers the seven moments in your sales pipeline where sequences make the difference: from first LinkedIn connection through to customer handover. Each chapter includes the thinking behind the sequence, example templates, and the exact setup in HubSpot.

Chapters

1

New connection - outbound

Turn accepted LinkedIn requests into engaged prospects without coming across as pushy or salesy.

2

New connection - inbound

Convert people who reached out to you into qualified conversations while their interest is still warm.

3

Reconnect dormant connections

Revive your existing LinkedIn network and surface opportunities hidden in connections you've ignored.

4

Content download follow-up

Move content subscribers from passive readers to active prospects ready to talk.

5

Cold outreach - value add

Start conversations with cold leads by leading with value instead of a meeting request.

6

Re-engage stale lead

Bring cold leads back to life when they've stopped responding to your messages.

7

Warm lead - request the call

Get qualified leads to book a meeting when they've shown interest but haven't taken the next step.

8

No-show reschedule

Recover missed meetings without burning the relationship or sounding frustrated.

9

Post-meeting nurture

Keep deals moving forward when prospects need time to think or consult their team.

10

Proposal follow-up

Close deals faster by staying top of mind while your proposal sits in their inbox.

11

Handover to customer success

Create a smooth transition from sales to customer success that builds trust from day one.

Sales sequences

tools

HubSpot

HubSpot

All-in-one CRM platform for marketing, sales, and customer service. Centralise contacts, automate workflows, and track every customer interaction in one place.

Rating

Rating

Rating

Rating

Rating

From

45

per month

Books

The Science of Selling

David Hoffeld

Rating

Rating

Rating

Rating

Rating

The Science of Selling

Research backed techniques for discovery, framing and closing that marketers can support with better assets.

Wiki

Coming soon.

Related topic

Sales pipeline

How do you help your sales team close more deals with less friction?

Sales sequences

Other playbooks

Win bigger deals

Win bigger deals

Increase the average value of your initial contracts through better packaging, value framing, anchoring, and negotiation.

Convert more pipeline

Convert more pipeline

The full journey from first meeting to signed contract. How to improve conversion at every stage of your sales pipeline so more opportunities become revenue.

Sales sequences

Sales sequences

Build and automate sales follow-up sequences that keep deals moving through your pipeline without manual chasing.

Go-to-market strategy

Go-to-market strategy

Define your ideal customer profile, craft positioning that differentiates, and choose the channels that reach buyers when they are ready to act.

Lead qualification

Lead qualification

Build a scoring and qualification framework that separates genuine buying intent from casual interest, so sales invests time where it counts.

Project delivery

Project delivery

The operational wrapper for every consulting engagement. Covers kickoff, communication rhythms, progress reviews, and handover so nothing falls through the cracks.

Keep reading