Hotjar

Hotjar is a powerful UX and behaviour analytics tool that helps businesses understand how users navigate their website through heatmaps, recordings, and feedback tools.

Heatmaps and session recordings to track user behaviour.

User feedback surveys and polls to gather qualitative insights.

Funnel and form analysis to identify conversion blockers.

Hotjar

Considerations

Hotjar is best suited for teams focused on UX, conversion rate optimisation (CRO), and website performance improvements.

Best for UX research and user feedback

Hotjar goes beyond analytics by offering on-site surveys, user polls, and real-time feedback widgets, making it a valuable tool for qualitative insights.

Stronger analysis than Microsoft Clarity

Compared to Microsoft Clarity, Hotjar offers more in-depth segmentation, form analytics, and advanced targeting options, but requires a paid plan for full access.

Pricing scales with traffic and usage

Hotjar’s free plan is limited, and businesses with high-traffic websites may need higher-tier plans to unlock full capabilities.

Best for:

  • UX teams improving website design and usability.
  • Marketers focused on conversion rate optimisation (CRO).
  • Businesses gathering direct user feedback through surveys and polls.
Go to all tools

Alternatives for

Hotjar

VWOVWO

VWO

VWO is a comprehensive A/B testing and conversion rate optimisation (CRO) platform that enables businesses to test, personalise, and improve website experiences for better engagement and conversions.

Microsoft ClarityMicrosoft Clarity

Microsoft Clarity

Microsoft Clarity is a free website analytics tool that provides heatmaps, session recordings, and user behavior insights to help businesses improve UX and conversions.

Tips for new users

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Learn compound growth (free module)

Most teams grind for growth, but the best ones systemise it. In this step, you’ll see why a structured approach always beats random tactics. You’ll follow Random Rick, Specialist Steve, and Solid Sarah to understand how a system-driven growth approach can double revenue without doubling workload.

Learn for free

Advanced tips for

Hotjar

About the author

Portrait Ewoud Uphof by Maikel Thijssen

Ewoud Uphof

I’ve helped B2B service companies scale — not with random tactics, but with clear systems that align marketing and sales into one predictable growth engine. Built on 15 years of hands-on experience — helping teams move from random tactics to repeatable, scalable results.

15 years experience

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1,500 marketers trained since 2015

Exited 6 companies

Tool categories

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Traffic & website

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Tracking & attribution

Tracking and attribution tools help businesses measure campaign effectiveness, optimise ad spend, and understand customer journeys by providing clear insights into where traffic and conversions come from.

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Reporting & Dashboard

Reporting and dashboard tools centralise marketing and sales data, offering real-time insights and visual analytics to improve decision-making, track performance, and align teams around key metrics.

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User behaviour tools

Insights and analytics tools help businesses track, measure, and optimise their marketing funnel by providing deep data insights, user behaviour analysis, and A/B testing capabilities.

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Hotjar

Hotjar is a powerful UX and behaviour analytics tool that helps businesses understand how users navigate their website through heatmaps, recordings, and feedback tools.

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