Tool review & tips

Fireflies.ai

AI note taker that records meetings, creates notes and pushes them to the CRM so follow up is clear.

Fireflies.ai

What it does in 1 sentence

Fireflies.ai joins your calls and turns conversations into searchable transcripts and action items.

Fireflies.ai
Overview

Overview of

Fireflies.ai

You will love this tool when

You want to stop taking notes during meetings and still remember everything discussed.

Ideal for

Growth teams who want fast transcripts and highlights from internal calls

Pricing

Who is it for icon

Annual pricing

120

Who is it for icon

Monthly starting at

18

Use cases

Who is it for icon

Automatically capture Zoom or Google Meet calls.

Who is it for icon

Summarise key decisions and next steps.

Who is it for icon

Search meeting history for follow-up details.

Tools

Alternatives for

Fireflies.ai

Looking for other options? These are tools I've personally used with clients or tested extensively. Some might better suit your budget, tech stack, or team size. Consider this a shortlist if you need alternatives.

Sales assets
MacWhisper
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MacWhisper

On device transcription for audio and video, quick and private, useful for notes and content.

ChatGPT
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ChatGPT

AI assistant that helps with research, outlines and rewrites, useful for speed and quality when paired with clear prompts and checks.

Automation tools

How to automate with

Fireflies.ai

Tools like Zapier, n8n and Make.com are incredibly powerful, but they can feel overwhelming when you’re just getting started. Since you can connect almost anything, it’s hard to know where to begin.

Read my guide on automation
Zapier
Tool

Zapier

No code automation that connects apps and moves data, great for quick wins and alerts that save time.

n8n
Tool

n8n

Open source automation with nodes and self hosting, ideal when you need flexibility and privacy with strong workflows.

Make
Tool

Make

Visual automation platform that connects tools and moves data with control and scheduling.

What to consider

Considerations before you buy

Fireflies.ai

Fireflies.ai records, transcribes and analyses conversations so that teams can work smarter. The sections below show how it helps sales, marketing, product research and collaboration, and how it integrates with the tools you already use.

Sales teams: automate call notes and close deals faster

Capture every call
Fireflies joins Zoom, Google Meet, Microsoft Teams and Webex calls, records each session and transcribes it in real time. Afterward, an AI summary highlights decisions and next steps.

Follow up and CRM automation
The integration logs summaries, transcripts and action items to Salesforce or HubSpot, creating tasks or new records automatically. Reps spend more time selling and less time on admin.

Sales intelligence and coaching
Conversation intelligence tags objections, competitor mentions and talk ratios. Managers can coach from summaries instead of rewatching full recordings.

Marketing teams: capture voice of customer and speed up content creation

Voice of customer captured
Customer interviews, focus groups and support calls are transcribed verbatim. Search transcripts for keywords or themes to inform messaging.

Faster content and campaign planning
Brainstorm and webinar sessions become instant summaries. AI tools can draft blog posts or social updates, shrinking the content cycle.

Campaign feedback and iteration
Meeting summaries document creative decisions and results, giving the team a consistent reference. Sentiment analysis gauges audience reaction.

Product and user research: never miss an insight from interviews

Hands-free note taking
Fireflies records user interviews, letting researchers focus on empathy rather than typing. Summaries list pain points and feature requests within minutes.

Structured insights and analysis
AI apps extract themes, build persona drafts and surface sentiment. Researchers spend less time coding transcripts and more time on insights.

Collaboration and knowledge sharing
Send interview summaries to Confluence or create Trello tasks directly from transcripts. Everyone accesses the same evidence when making product decisions.

Team collaboration: async meetings and knowledge retention

Meeting memory for the whole team
Stand-ups, retros and project syncs become searchable archives. Colleagues who miss a session can read the summary rather than arranging another call.

Focus on the discussion, not on notes
Custom templates structure summaries so that key points, decisions and tasks are always clear and consistent.

Team analytics and improvement
Metrics such as speaker talk time encourage balanced participation, while AI detected action items ensure ownership is assigned.

Integrations: Fireflies in your existing workflow

  • Video conferencing: Zoom, Google Meet, Microsoft Teams, Webex.
  • Diallers and VOIP: Aircall, Zoom Phone and others.
  • CRM: Salesforce, HubSpot, Pipedrive.
  • Project management and chat: Asana, Monday, Trello, Jira, Slack, Microsoft Teams.
  • Automation: Zapier and an open API connect Fireflies to thousands of other apps.
Learn the tool

Ultimate guide to using

Fireflies.ai

My personal notes on how to use this tool.

Fireflies.ai records, transcribes and analyses conversations so that teams can work smarter. The sections below show how it helps sales, marketing, product research and collaboration, and how it integrates with the tools you already use.

Sales teams: automate call notes and close deals faster

Capture every call
Fireflies joins Zoom, Google Meet, Microsoft Teams and Webex calls, records each session and transcribes it in real time. Afterward, an AI summary highlights decisions and next steps.

Follow up and CRM automation
The integration logs summaries, transcripts and action items to Salesforce or HubSpot, creating tasks or new records automatically. Reps spend more time selling and less time on admin.

Sales intelligence and coaching
Conversation intelligence tags objections, competitor mentions and talk ratios. Managers can coach from summaries instead of rewatching full recordings.

Marketing teams: capture voice of customer and speed up content creation

Voice of customer captured
Customer interviews, focus groups and support calls are transcribed verbatim. Search transcripts for keywords or themes to inform messaging.

Faster content and campaign planning
Brainstorm and webinar sessions become instant summaries. AI tools can draft blog posts or social updates, shrinking the content cycle.

Campaign feedback and iteration
Meeting summaries document creative decisions and results, giving the team a consistent reference. Sentiment analysis gauges audience reaction.

Product and user research: never miss an insight from interviews

Hands-free note taking
Fireflies records user interviews, letting researchers focus on empathy rather than typing. Summaries list pain points and feature requests within minutes.

Structured insights and analysis
AI apps extract themes, build persona drafts and surface sentiment. Researchers spend less time coding transcripts and more time on insights.

Collaboration and knowledge sharing
Send interview summaries to Confluence or create Trello tasks directly from transcripts. Everyone accesses the same evidence when making product decisions.

Team collaboration: async meetings and knowledge retention

Meeting memory for the whole team
Stand-ups, retros and project syncs become searchable archives. Colleagues who miss a session can read the summary rather than arranging another call.

Focus on the discussion, not on notes
Custom templates structure summaries so that key points, decisions and tasks are always clear and consistent.

Team analytics and improvement
Metrics such as speaker talk time encourage balanced participation, while AI detected action items ensure ownership is assigned.

Integrations: Fireflies in your existing workflow

  • Video conferencing: Zoom, Google Meet, Microsoft Teams, Webex.
  • Diallers and VOIP: Aircall, Zoom Phone and others.
  • CRM: Salesforce, HubSpot, Pipedrive.
  • Project management and chat: Asana, Monday, Trello, Jira, Slack, Microsoft Teams.
  • Automation: Zapier and an open API connect Fireflies to thousands of other apps.
My personal review

My review of

Fireflies.ai

Fireflies.ai records, transcribes and analyses conversations so that teams can work smarter. The sections below show how it helps sales, marketing, product research and collaboration, and how it integrates with the tools you already use.

Sales teams: automate call notes and close deals faster

Capture every call
Fireflies joins Zoom, Google Meet, Microsoft Teams and Webex calls, records each session and transcribes it in real time. Afterward, an AI summary highlights decisions and next steps.

Follow up and CRM automation
The integration logs summaries, transcripts and action items to Salesforce or HubSpot, creating tasks or new records automatically. Reps spend more time selling and less time on admin.

Sales intelligence and coaching
Conversation intelligence tags objections, competitor mentions and talk ratios. Managers can coach from summaries instead of rewatching full recordings.

Marketing teams: capture voice of customer and speed up content creation

Voice of customer captured
Customer interviews, focus groups and support calls are transcribed verbatim. Search transcripts for keywords or themes to inform messaging.

Faster content and campaign planning
Brainstorm and webinar sessions become instant summaries. AI tools can draft blog posts or social updates, shrinking the content cycle.

Campaign feedback and iteration
Meeting summaries document creative decisions and results, giving the team a consistent reference. Sentiment analysis gauges audience reaction.

Product and user research: never miss an insight from interviews

Hands-free note taking
Fireflies records user interviews, letting researchers focus on empathy rather than typing. Summaries list pain points and feature requests within minutes.

Structured insights and analysis
AI apps extract themes, build persona drafts and surface sentiment. Researchers spend less time coding transcripts and more time on insights.

Collaboration and knowledge sharing
Send interview summaries to Confluence or create Trello tasks directly from transcripts. Everyone accesses the same evidence when making product decisions.

Team collaboration: async meetings and knowledge retention

Meeting memory for the whole team
Stand-ups, retros and project syncs become searchable archives. Colleagues who miss a session can read the summary rather than arranging another call.

Focus on the discussion, not on notes
Custom templates structure summaries so that key points, decisions and tasks are always clear and consistent.

Team analytics and improvement
Metrics such as speaker talk time encourage balanced participation, while AI detected action items ensure ownership is assigned.

Integrations: Fireflies in your existing workflow

  • Video conferencing: Zoom, Google Meet, Microsoft Teams, Webex.
  • Diallers and VOIP: Aircall, Zoom Phone and others.
  • CRM: Salesforce, HubSpot, Pipedrive.
  • Project management and chat: Asana, Monday, Trello, Jira, Slack, Microsoft Teams.
  • Automation: Zapier and an open API connect Fireflies to thousands of other apps.
Playbooks

Fireflies.ai

is part of

Sales assets

This tool is part of tactical playbooks that walk you through every stage of this engine. Read the full guides to learn how to implement the framework, set up your infrastructure, and execute the tactics that drive results.

See all playbooks
Playbook

Sales assets

Create battle cards that position you against competitors. Develop case studies that prove results. Build ROI calculators. Write objection handling scripts. Design sales decks that advance deals.

See playbook
Sales assets
Growth wiki

Growth concepts explained in simple language

Key concepts and frameworks explained clearly. Quick reference when you need to understand a term, refresh your knowledge, or share with your team.

See entire growth wiki
Article

Deep Work

use case icon

Topic

Who is it for icon

Playbook

Block extended time for cognitively demanding tasks requiring sustained focus, maximising valuable output whilst minimising shallow distractions.

Article

Eisenhower Matrix

use case icon

Topic

Who is it for icon

Playbook

Prioritise tasks systematically by sorting them into urgent-important quadrants, focusing effort on high-impact activities.

Article

Prioritisation

use case icon

Topic

Who is it for icon

Playbook

Systematically rank projects and opportunities using objective frameworks, ensuring scarce resources flow to highest-impact work.

Article

Pareto Principle

use case icon

Topic

Who is it for icon

Playbook

Focus effort on the 20% of activities that drive 80% of results, systematically eliminating low-yield work to maximise output per hour invested.

Article

Stakeholder Management

use case icon

Topic

Who is it for icon

Playbook

Navigate competing priorities and secure buy-in by systematically understanding, influencing, and aligning internal decision-makers toward shared goals.

Article

Braindump

use case icon

Topic

Who is it for icon

Playbook

Clear mental clutter by transferring all thoughts, tasks, and ideas onto paper or screen, creating space for focused work.

Course

Why most B2B marketers don't get the results they want

Most B2B marketers are either Random Ricks (trying everything) or Specialist Steves (obsessed with one channel). Generalists run tactics without strategy. Specialists hit channel ceilings. But there's a better way.

See entire course
Random Rick
Always-busy marketer

Tries everything at once. Posts on LinkedIn, runs ads, tweaks the website, chases referrals. Nothing compounds because nothing's consistent. Growth feels chaotic.

Specialist Steve
Single channel specialist

Obsessed with one tactic. 'We just need better ads' or 'SEO will fix everything.' Ignores the rest of the system. One strong engine can't carry a broken machine.

Solid Sarah
Full-funnel marketer

Finds the bottleneck. Fixes that first. Then moves to the next weakest link. Builds a system that's predictable, measurable and doesn't need 80-hour weeks.

Start for free

Sarah grows faster than Rick and Steve. Want to know how Solid Sarah does it?

Learn how she diagnoses bottlenecks, orchestrates the four engines, and drives predictable growth. Choose if you want to read or watch:

See full course
7-day mini-course in your inbox

Learn the system by email

Get practical frameworks delivered daily. Seven short emails explain how Sarah diagnoses bottlenecks, orchestrates the four engines, and builds systems that compound.

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Watch module 1 for free

See the course in action

Free 45-minute video module from the full course. Watch how to diagnose your growth bottleneck and see exactly what the course platform looks like.

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AI note taker that records meetings, creates notes and pushes them to the CRM so follow up is clear.

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