Quo

Quo is the CRM-integrated cloud phone system that replaced hardware with software. It works anywhere with an internet connection, which makes it ideal for distributed sales teams.

The core value is integration. Every inbound and outbound call is logged automatically with notes, tags, and recordings attached to contact records. The routing distributes calls intelligently across your team. Analytics dashboards show call volumes and performance by rep.

For sales teams, this means less admin and better data hygiene. Calls don't go unlogged because logging happens automatically. Handovers between team members are cleaner because everyone sees the full conversation history. Call whispering and coaching features help managers train new reps without interrupting live calls.

Setup is straightforward. No hardware needed, just a web app and mobile app. You can port existing numbers or get new ones instantly. The Campaign Registry process for US texting adds a small one-time fee but ensures deliverability.

Compare against RingCentral for more comprehensive unified comms or Aircall for a more call-centre-focused approach. Quo sits in the middle: more capable than Google Voice, simpler than enterprise solutions. Best for sales and support teams where phone activity should sync with CRM without manual effort.