Re-engagement

Wake up cold leads who went quiet. Try a new angle, share fresh content, or ask directly if they are still interested. Remove after 3-4 touches with no response.

Introduction

Discovery calls don't exist in isolation. Pre-meeting emails set expectations and prepare prospects to have productive conversations. Post-meeting emails recap discussion, share promised resources, and keep momentum. Between-meeting emails maintain engagement when deals stall. This chapter shows you how to design nurture sequences that support active sales conversations sending prep materials before calls, recapping discussions afterward, and keeping deals warm when prospects need time to evaluate.

When to trigger re-engagement

Sequence structure

Cleaning up non-responders

Maintain momentum when prospects go quiet temporarily

Conclusion

Related tools

HubSpot

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45

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HubSpot

All in one CRM with marketing, sales and service, strong when you want one system that teams adopt.

ActiveCampaign

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15

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ActiveCampaign

ActiveCampaign combines email marketing, CRM, and marketing automation with sophisticated workflows and lead scoring for B2B companies.

Customer.io

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100

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Customer.io

Customer.io sends targeted messages across email, SMS, and push notifications triggered by user behaviour and product data for SaaS companies.

Klaviyo

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45

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Klaviyo

Klaviyo provides email and SMS marketing built specifically for e-commerce with deep Shopify integration and revenue attribution.

Mailchimp

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19

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Mailchimp

Mailchimp provides email marketing with automation, landing pages, and basic CRM features designed for small businesses and beginners.

Brevo

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7

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Brevo

Brevo provides email marketing, SMS campaigns, and marketing automation with transactional email capabilities for growing businesses.

Related wiki articles

Email sequence

Automate multi-touch email campaigns that adapt based on recipient behaviour to nurture leads consistently without manual follow-up from reps or marketers.

Discovery call

Conduct exploratory conversations to understand prospect situations and qualify fit before investing time in demos or proposals that might waste both parties' time.

Sales cadence

Sequence multiple touchpoints across channels and time to increase response rates through persistent but respectful follow-up that prospects don't perceive as harassment.

Trigger

Define events that start automation workflows so the right message reaches people at the right moment based on their actual behaviour not arbitrary timing.

Further reading

Lead nurture sequences

Lead nurture sequences

Wake up cold leads who went quiet. Try a new angle, share fresh content, or ask directly if they are still interested. Remove after 3-4 touches with no response.