Email open rate

Track what percentage of recipients open emails to evaluate subject line effectiveness and list engagement rather than sending to unengaged subscribers who hurt deliverability.

Email open rate

Email open rate

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Introduction

Why it matters

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Marketing funnel

Your website, email flows, and remarketing all work together like a mousetrap. Build clear landing pages that convert, automation that nurtures leads, and a machine that drives discovery calls without you chasing people. Stop leaking leads halfway through.

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Lead capture system

Lead capture system

Capture visitor contact details through strategically placed forms, lead magnets, and often-forgotten sources. Build a system that turns anonymous traffic into known leads.

Lead nurture sequences

Lead nurture sequences

Nurture leads through automated email flows that educate, build trust, and move prospects toward booking a discovery call when the timing is right for them.

Optimised booking flow

Optimised booking flow

Convert interested leads into booked meetings through confirmation flows, reminder sequences, and cancellation handling that maximise show rates and reduce no-shows.

B2B website foundations

B2B website foundations

Most B2B websites confuse visitors instead of converting them. Build clear pages that answer questions, establish credibility, and make the next step obvious.

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Wiki

Heatmap

Visualise user behaviour through colour-coded overlays showing clicks, scrolls, and mouse movement, exposing hidden friction points.

Pain point

Identify specific problems customers experience to position solutions around relieving frustrations they're motivated to solve rather than nice-to-have features.

Social proof

Display evidence that others trust and use your solution to overcome scepticism and reassure prospects they're making a safe choice by buying.

Activation rate

The percentage of new leads who take a qualifying action and become marketing qualified leads.

Above the fold

Place critical information and calls-to-action in the visible area before scrolling to capture attention immediately when visitors land on pages.

Thought leadership

Share original insights and expertise publicly to build authority and attract customers who value your perspective before they need your solution.

AIDA

Map the buyer journey from attention to action, crafting messages that guide prospects through each stage to conversion.

Call-to-Action (CTA)

Craft clear, compelling prompts that drive specific user actions across platforms, from clicking through to converting.

Click-through rate (email)

Measure what percentage of email recipients click links to assess content relevance and call-to-action effectiveness beyond whether people merely opened messages.

Booking rate

The percentage of marketing qualified leads who book a meeting with your sales team.

Page speed

Optimise how quickly pages load to reduce bounce rates and improve rankings since slow sites frustrate users and get penalised by search algorithms.

Customer journey

Map every touchpoint from initial awareness to repeat purchase, creating seamless experiences that guide prospects toward conversion.

Stages of awareness

Match your messaging to prospects' current awareness level from problem-unaware to solution-aware to speak directly to their mental state.

Hero section

Design the prominent first section of pages to communicate value immediately and guide visitors toward conversion without requiring them to scroll or search.

Content calendar

Plan content publication in advance to maintain consistency, balance topics, and coordinate promotion rather than scrambling to create content reactively.

Jobs to be done

Understand the underlying progress customers try to make by hiring products to uncover motivations that drive purchases beyond surface-level features.

Lead capture rate

The percentage of engaged website visitors who submit their contact information and become leads.

Trust signals

Display security badges, guarantees, and credentials to reduce purchase anxiety and prove legitimacy on pages where visitors make buying decisions.

List hygiene

Regularly remove inactive and invalid email addresses to maintain deliverability and focus effort on engaged subscribers who actually read your content.

Voice of customer

Capture exact language customers use to describe problems and solutions to write copy that resonates because it mirrors how your market actually thinks and speaks.