Keyword research

Identify search terms your customers use to create content that ranks organically and bid on paid terms that drive qualified traffic at profitable costs.

Keyword research

Keyword research

definition

Introduction

Keyword research is the process of identifying and analysing the search terms that your target audience uses when looking for information, solutions, or companies like yours. In B2B growth, keyword research informs content strategy, determines where you should invest in organic search visibility, and reveals what problems your market is actually trying to solve.

Effective keyword research moves beyond obvious terms. Yes, your prospects search for your product category. But they also search for the problems your product solves, the outcomes they want, comparison terms, and educational content about their industry. Comprehensive keyword research surfaces all these search intents, not just the obvious ones.

Categories of B2B keywords

  • Informational keywords: questions about problems and solutions ("how to improve sales conversion")
  • Navigational keywords: searches for specific companies or products ("best project management software")
  • Transactional keywords: searches with purchase intent ("pricing for CRM software")
  • Commercial investigation keywords: searches comparing options ("Salesforce vs HubSpot")

Search volume and difficulty vary significantly. High-volume keywords have more search traffic but typically higher competition. Long-tail keywords (more specific phrases) have lower volume but often lower competition and higher intent. B2B success typically comes from a combination of moderate-volume keywords with reasonable competition.

Why it matters

Keyword research ensures you're building content around topics your market actually searches for. Many B2B companies create content based on what they assume prospects want to read, then wonder why that content doesn't drive traffic or leads. Keyword research grounds your content strategy in actual search behaviour, not assumptions.

Keyword research also reveals market gaps. If competitors have created content around certain keywords but gaps exist around related terms, those gaps represent opportunities. You can create content that captures demand that currently goes unsatisfied, building traffic and positioning before competitors fill the gap.

For sales and marketing alignment, keyword research reveals what prospects are searching for at different stages of the buying cycle. Early-stage prospects search for educational content about problems. Late-stage prospects search for specific solutions and comparisons. Understanding this keyword progression lets you create content for each stage, capturing prospects at multiple points in their journey.

How to apply it

Start by listing the main topics and solutions your company provides. Generate related questions and problems that prospects might search for. Use search engines and auto-complete features to see what real people are searching for. Tools like Ahrefs, SEMrush, or Moz provide search volume, competition metrics, and related keyword suggestions.

Evaluate keywords based on three criteria: search volume (is anyone searching for this?), competition (can you realistically rank for this?), and relevance (do people searching this term represent your target market?). A keyword with moderate search volume, moderate competition, and high relevance is typically more valuable than a keyword with high volume but lower relevance.

Group related keywords into content clusters. Rather than creating individual pages for similar keywords, create comprehensive content pieces that address multiple related keywords. A single article about "improving email open rates" might target 15 related variations. This approach is more efficient than creating 15 separate pages.

B2B consultancy discovering problem-based keywords

A change management consultancy assumed they should rank for "change management consultant" and similar navigational keywords. Keyword research revealed that their actual market was searching for "how to manage employee resistance to change" and "implementing change management in distributed teams". These problem-based keywords had significant search volume but minimal competition from competitors targeting navigational keywords. By creating content around problem-based terms, they captured prospects earlier in the buying journey before they'd even decided on a consultant.

SaaS keyword gap identification

An inventory management software company conducted keyword research and found substantial search volume for "inventory forecasting methods" and "demand planning best practices". Competitors had created content addressing these keywords. However, the company discovered a gap around "inventory forecasting for seasonal businesses", a variation with healthy search volume and minimal competition. By creating content addressing this niche term, they captured a specific segment of the market and grew traffic in that segment faster than competitors could move into the gap.

Keyword research informing product strategy

A data analytics platform examined keyword search trends and discovered increasing searches for "marketing attribution" and "multi-touch attribution". Before their competitors, they created content about attribution, built attribution features into their product, and created educational resources. By the time competitors entered the space, this company had established itself as a market authority through organic search visibility. Their keyword research essentially revealed the market opportunity before it became competitive.

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