How to write an about page that builds trust

Tell your story in a way that establishes expertise, demonstrates values, and shows why buyers should choose you over competitors in the market.

Introduction

About pages are often an afterthought. Companies fill them with history timelines, founder bios, and corporate values that prospects don't care about. But buyers visit about pages when they're evaluating trust. They want to know: Do you understand my world? Have you solved this before? Are you credible? A strong about page bridges the gap between "this solution looks interesting" and "I trust these people to deliver." This chapter shows you how to structure an about page that builds confidence, demonstrates expertise, and differentiates you from competitors without resorting to generic corporate speak.

Lead with expertise and market understanding

Webflow

Webflow

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18

per month

Webflow builds custom websites visually without code, offering designer control, CMS capabilities, and hosting for professional web projects.

Figma

Figma

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From

15

per month

Collaborative design for interfaces and assets excellent for landing pages, ads, and prototypes when marketing and design need alignment.

Hotjar

Hotjar

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From

39

per month

Hotjar captures user behaviour through heatmaps, session recordings, and feedback polls to understand how visitors use your website.

Microsoft Clarity

Microsoft Clarity

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From

0

per month

Microsoft Clarity provides free session recordings, heatmaps, and user behaviour analytics without traffic limits or time restrictions.

Unbounce

Unbounce

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From

79

per month

Unbounce creates landing pages with drag-and-drop building, A/B testing, and dynamic text replacement optimised for paid advertising conversion.

Instapage

Instapage

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From

99

per month

Instapage builds post-click landing pages with A/B testing, personalisation, and collaboration features for paid advertising campaigns.

Leadpages

Leadpages

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From

49

per month

Leadpages builds landing pages, pop-ups, and alert bars quickly with templates and basic A/B testing for lead generation campaigns.

Squarespace

Squarespace

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15

per month

Squarespace builds complete websites with beautiful templates, hosting, and e-commerce features for creators, small businesses, and portfolios.

Tell your origin story with customer relevance

Demonstrate values through proof, not empty claims

Position your team as credible and accessible

Conclusion

Related tools

Webflow

Rating

Rating

Rating

Rating

Rating

From

18

per month

Webflow

Webflow builds custom websites visually without code, offering designer control, CMS capabilities, and hosting for professional web projects.

Figma

Rating

Rating

Rating

Rating

Rating

From

15

per month

Figma

Collaborative design for interfaces and assets excellent for landing pages, ads, and prototypes when marketing and design need alignment.

Hotjar

Rating

Rating

Rating

Rating

Rating

From

39

per month

Hotjar

Hotjar captures user behaviour through heatmaps, session recordings, and feedback polls to understand how visitors use your website.

Microsoft Clarity

Rating

Rating

Rating

Rating

Rating

From

0

per month

Microsoft Clarity

Microsoft Clarity provides free session recordings, heatmaps, and user behaviour analytics without traffic limits or time restrictions.

Unbounce

Rating

Rating

Rating

Rating

Rating

From

79

per month

Unbounce

Unbounce creates landing pages with drag-and-drop building, A/B testing, and dynamic text replacement optimised for paid advertising conversion.

Instapage

Rating

Rating

Rating

Rating

Rating

From

99

per month

Instapage

Instapage builds post-click landing pages with A/B testing, personalisation, and collaboration features for paid advertising campaigns.

Leadpages

Rating

Rating

Rating

Rating

Rating

From

49

per month

Leadpages

Leadpages builds landing pages, pop-ups, and alert bars quickly with templates and basic A/B testing for lead generation campaigns.

Squarespace

Rating

Rating

Rating

Rating

Rating

From

15

per month

Squarespace

Squarespace builds complete websites with beautiful templates, hosting, and e-commerce features for creators, small businesses, and portfolios.

Related wiki articles

Trust signals

Display security badges, guarantees, and credentials to reduce purchase anxiety and prove legitimacy on pages where visitors make buying decisions.

Social proof

Display evidence that others trust and use your solution to overcome scepticism and reassure prospects they're making a safe choice by buying.

Testimonial

Collect specific customer quotes about results achieved to provide social proof that overcomes scepticism more effectively than marketing claims buyers discount.

Thought leadership

Share original insights and expertise publicly to build authority and attract customers who value your perspective before they need your solution.

Further reading

B2B website foundations

B2B website foundations

Tell your story in a way that establishes expertise, demonstrates values, and shows why buyers should choose you over competitors in the market.