Tell your story in a way that establishes expertise, demonstrates values, and shows why buyers should choose you over competitors in the market.

About pages are often an afterthought. Companies fill them with history timelines, founder bios, and corporate values that prospects don't care about. But buyers visit about pages when they're evaluating trust. They want to know: Do you understand my world? Have you solved this before? Are you credible? A strong about page bridges the gap between "this solution looks interesting" and "I trust these people to deliver." This chapter shows you how to structure an about page that builds confidence, demonstrates expertise, and differentiates you from competitors without resorting to generic corporate speak.
Make it frictionless for buyers to reach you with clear expectations, multiple contact options, and forms that actually get filled out completely.
Most B2B websites confuse visitors instead of guiding them. Clear structure helps buyers self-educate, compare solutions, and decide to engage. Build pages that answer questions, establish credibility, and make taking the next step obvious.
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Display security badges, guarantees, and credentials to reduce purchase anxiety and prove legitimacy on pages where visitors make buying decisions.
Display evidence that others trust and use your solution to overcome scepticism and reassure prospects they're making a safe choice by buying.
Collect specific customer quotes about results achieved to provide social proof that overcomes scepticism more effectively than marketing claims buyers discount.
Share original insights and expertise publicly to build authority and attract customers who value your perspective before they need your solution.