Gmail

Gmail is the default email platform for millions of businesses, providing a familiar and user-friendly experience. While it is a strong choice for general email communication, it lacks the advanced team collaboration features of tools like Slack or Loom.

Best for general email communication

Gmail is ideal for formal communication, client interactions, and document sharing, especially when integrated with Google Drive and Calendar. If your workflow involves collaborating on files, scheduling meetings, and email-based communication, Gmail is an excellent choice.

Inbox management can be a challenge

For users dealing with high email volume, Gmail’s filters, labels, and priority inbox features help with organisation. However, it still requires manual effort to keep the inbox clutter-free, making tools like Slack or Asana better for internal communication.

Security and reliability

With built-in encryption, two-factor authentication, and phishing protection, Gmail offers strong security measures for business use. However, for real-time, collaborative communication, instant messaging tools may be more effective.

Best for:

• Businesses that rely on email-based communication.
• Teams already using Google Workspace.
• Professionals managing client relationships and external contacts.