At this scale, you've proven product-market fit and you have some team members. Your constraint shifts from time to coordination. You probably have a marketer or marketing lead, maybe a dedicated salesperson, and you're thinking about systems and processes. This is where the Solid Growth System becomes most powerful because you have enough resources to work on multiple engines, but you're still small enough to move quickly.
The challenge at this scale is that everyone has their own priorities. Your marketer wants to focus on content marketing and SEO. Your salesperson wants better sales collateral. Your product person wants to build new features. Without a shared framework, these priorities compete rather than compound.
[IMAGE: Team structure showing marketing lead, sales lead, and founder with different priorities]
I implemented the Solid Growth System at a B2B software company at €1.2M revenue with a team of eight. We set up a dashboard tracking all 12 metrics and held a weekly 30-minute growth scorecard meeting. The entire team could see which metrics were moving and which were stuck. This created natural alignment.
The biggest bottleneck was engagement rate. They had decent traffic (12,000 engaged sessions per month), but only 45% of visitors were actually engaging with the site. The marketing lead owned this metric and ran three experiments over six weeks: simplified navigation, clearer hero section, and faster page load speed using Google Tag Manager optimisation. Engagement rate increased from 45% to 54%.
Meanwhile, the sales team was working on offer rate. They were qualifying meetings well and closing decent deals, but only making offers to 60% of qualified prospects. We discovered this was because they didn't have a good mid-tier package. They had a basic offering and an enterprise offering, but nothing in between. Creating that middle package increased offer rate from 60% to 72%.
[IMAGE: Pricing tier structure showing basic, professional, and enterprise packages]
Here's what made this work: both improvements happened in parallel because different people owned different metrics. The marketing lead wasn't waiting for sales to finish before starting their work. They were both working on their respective bottlenecks simultaneously, guided by the same dashboard and framework.
At this scale, you should distribute ownership of the 12 metrics across your team. Who owns impressions? Probably marketing, through SEO, content creation, or paid advertising. Who owns click rate? Marketing, through ad copy and A/B testing. Who owns booking rate? Could be marketing or sales, depending on your setup. Who owns win rate? Definitely sales. Who owns contract value? Could be sales, product, or the founder.
The key is making ownership explicit. Use project management tools like Notion, Asana, or ClickUp to track experiments, document learnings, and maintain visibility. Set up a Looker Studio or Databox dashboard that everyone checks weekly. This isn't bureaucracy, it's alignment.
Your tool stack at this scale should be more sophisticated but not overwhelming. You need a proper CRM (HubSpot, Pipedrive, or Folk), marketing automation (HubSpot, ActiveCampaign, or Customer.io), analytics (Google Analytics plus Hotjar or Microsoft Clarity), and collaboration tools (Slack, Notion, Miro for planning).
[IMAGE: Tool stack diagram showing integrated CRM, marketing automation, and analytics]
The execution pattern at this scale: identify the three biggest bottlenecks, assign each to a different owner, run experiments in parallel over 4-8 weeks, review results in your weekly scorecard meeting, then identify the next three bottlenecks. You're creating a rhythm where multiple improvements compound together without creating chaos.
The risk at this scale is over-complicating things. You have enough budget to buy every tool and enough people to run every experiment. Resist this temptation. The framework keeps you focused on bottlenecks, not on every possible optimisation. Sarah's discipline of working systematically applies even more at this scale because the opportunities for distraction multiply.