Key concepts and frameworks explained clearly. Quick reference when you need to understand a term, refresh your knowledge, or share with your team.
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Marketing funnel
Website
Map the buyer journey from attention to action, crafting messages that guide prospects through each stage to conversion.
Sales pipeline
Sales enablement
Qualify leads systematically by assessing budget, authority, need, and timing to focus sales effort on high-potential opportunities.
Growth operations
Personal productivity
Clear mental clutter by transferring all thoughts, tasks, and ideas onto paper or screen, creating space for focused work.
Demand generation
Website
Craft clear, compelling prompts that drive specific user actions across platforms, from clicking through to converting.
Customer value
Paid advertising
Measure engagement quality by tracking the percentage of people who click after seeing your content or advertisement.
Growth strategy
Compound growth
Identify and leverage limitations as forcing functions that drive creative problem-solving and strategic focus.
Demand generation
Paid advertising
Master the economics of customer acquisition by tracking what you pay for each meaningful action across channels.
Marketing funnel
Website
Map every touchpoint from initial awareness to repeat purchase, creating seamless experiences that guide prospects toward conversion.
Growth operations
Personal productivity
Block extended time for cognitively demanding tasks requiring sustained focus, maximising valuable output whilst minimising shallow distractions.
Growth operations
Personal productivity
Prioritise tasks systematically by sorting them into urgent-important quadrants, focusing effort on high-impact activities.
Demand generation
LinkedIn thought leadership
Measure the percentage of visits where users actively engage, filtering out passive bounces to assess true content quality.
Growth strategy
Compound growth
Identify the fundamental factors that directly cause business expansion, concentrating resources on activities that generate measurable results.
Growth strategy
Compound growth
Build self-reinforcing systems across demand generation, funnel conversion, sales pipeline, and customer value that create continuous momentum.
Growth strategy
Experimentation
Deploy fast, low-cost experiments to discover scalable acquisition and retention tactics, learning through iteration rather than big bets.
Growth strategy
Compound growth
Focus resources on high-impact business mechanisms where small improvements generate disproportionate results across the entire customer journey.
Growth strategy
Go-to-market strategy
Apply disciplined experimentation across the entire customer lifecycle, optimising every stage through rapid testing and data-driven iteration.
Growth strategy
Compound growth
Cultivate belief that skills and results improve through deliberate effort, treating setbacks as learning opportunities rather than fixed limitations.
Growth strategy
Compound growth
Diagnose and break through stagnation by identifying which business mechanisms have reached capacity and require new approaches.
Marketing funnel
Website
Visualise user behaviour through colour-coded overlays showing clicks, scrolls, and mouse movement, exposing hidden friction points.
Demand generation
Go-to-market strategy
Attract prospects through valuable content that solves real problems, building trust and generating qualified leads who approach you.
Marketing funnel
Sales enablement
Identify individuals who've shown initial interest in your offering, separating them from cold prospects for targeted nurture.
Customer value
Customer retention
Calculate the total revenue a customer relationship generates over its entire duration to guide acquisition spending and retention priorities.
Sales pipeline
Sales enablement
Flag leads who meet defined engagement or fit criteria, creating a qualified handoff between marketing and sales for efficient follow-up.
Marketing funnel
Marketing automation
Execute personalised, multi-touch campaigns at scale through software that triggers messages based on prospect behaviour and characteristics.
Growth strategy
Compound growth
Focus your entire organisation on the single metric that best predicts success at your current growth stage, avoiding distraction and misalignment.
Growth strategy
Growth rhythm
Set ambitious goals and measurable outcomes that cascade through your organisation, creating alignment and accountability for strategic priorities.
Customer value
Website
Structure your pricing, deliverables, and guarantee into a compelling proposition that makes buying decisions easier and more confident.
Demand generation
Paid advertising
Capture high-intent prospects actively searching for solutions by bidding on relevant keywords and appearing in search engine results.
Demand generation
Paid advertising
Target prospects based on demographic, firmographic, and behavioural data, interrupting their social feeds with relevant offers and content.
Growth operations
Personal productivity
Focus effort on the 20% of activities that drive 80% of results, systematically eliminating low-yield work to maximise output per hour invested.
Demand generation
Compound growth
Track your user journey through Acquisition, Activation, Retention, Referral, and Revenue to identify which stage constrains growth most.
Growth operations
Personal productivity
Systematically rank projects and opportunities using objective frameworks, ensuring scarce resources flow to highest-impact work.
Demand generation
Go-to-market strategy
Achieve the state where your product solves a genuine, urgent problem for a defined market that's willing to pay and actively pulling your solution in.
Demand generation
Go-to-market strategy
Turn satisfied customers into active promoters who systematically bring qualified prospects into your pipeline at near-zero acquisition cost.
Demand generation
Organic search
Optimise your website and content to rank prominently in organic search results, capturing traffic without ongoing advertising spend.
Sales pipeline
Sales enablement
Identify prospects that sales has vetted as qualified opportunities, establishing the handoff from marketing to active deal pursuit.
Demand generation
Website
Match your messaging to prospects' current awareness level—from problem-unaware to solution-aware—to speak directly to their mental state.
Growth operations
Team collaboration
Navigate competing priorities and secure buy-in by systematically understanding, influencing, and aligning internal decision-makers toward shared goals.
Growth strategy
Automation tools
Document your repeatable processes in clear, step-by-step instructions that ensure consistency, enable delegation, and capture institutional knowledge.
Demand generation
Tracking implementation
Track campaign performance precisely by appending parameters to URLs that identify traffic sources, mediums, and campaigns in your analytics.